Good customer service is necessary for the survival of any business. Offering the lowest cost won't do it. Running wild promotions won't do it. By "do it" we mean bringing a customer back again and again. Sending them away happy enough to not only return as a repeat customer, but happy enough to pass along positive feedback in the form of recommendations, to friends and colleagues.
At Verity Group we are not satisfied with providing a good customer experience. At the heart of our core values is a commitment to providing each and every client with "Focused Customer Service". The simple explanation of how we do this is to form a solid relationship with our customers. We hire staff members only if they want, understand and are capable of delivering on a specific job at the highest level.
At Verity Group we are not satisfied with providing a good customer experience. At the heart of our core values is a commitment to providing each and every client with "Focused Customer Service". The simple explanation of how we do this is to form a solid relationship with our customers. We hire staff members only if they want, understand and are capable of delivering on a specific job at the highest level.
Services
Traditional methods of providing technical support, such as phone, email or on-site visits can be limiting and time-consuming for both the customer and the technician. Our on-demand remote support offering eliminates these delays and keeps down the cost of basic print and IT support issues.
TeamViewer provides an All-In-One solution for a wide variety of scenarios in a single software package: remote maintenance, spontaneous support, access to unattended computers, presentations and training sessions.This solution enables our support representatives to connect to your workstation and work directly on the remote system.
TeamViewer provides an All-In-One solution for a wide variety of scenarios in a single software package: remote maintenance, spontaneous support, access to unattended computers, presentations and training sessions.This solution enables our support representatives to connect to your workstation and work directly on the remote system.
Whether you run a small business or a medium-sized enterprise, we can provide the right tools and expertise to support your business model. We have done our homework by selecting and testing the best imaging, printing and information technology products on the market.
To do this, we've carefully curated relationships with the right technical, software, and service partners to increase our depth of knowledge, provide the highest level of service, and continue to bring you the cutting-edge solutions you need to operate at optimal productivity.When you partner with us, you also reap the benefits provided by our collaboration with strategic partners.
To do this, we've carefully curated relationships with the right technical, software, and service partners to increase our depth of knowledge, provide the highest level of service, and continue to bring you the cutting-edge solutions you need to operate at optimal productivity.When you partner with us, you also reap the benefits provided by our collaboration with strategic partners.
People choose employment with Verity Group because they know we are committed to developing talent and creating career paths that foster creativity and personal growth. Our environment is performance-driven, so you can be certain that your talents and contributions will be recognized - and rewarded.
At Verity Group, our focus is on providing superior support to each and every client. Your feedback is important in helping us continually improve the customer experience you have with us. Please take a moment to rate our performance and offer suggestions. Your response will be discussed with the entire leadership team.
What is Print-as-a-Service? Its an alternative to purchasing or leasing with a low monthly rental rate and competitive True billed cost per page. You only pay for what you print. No long-term contracts, cancel anytime with no cancellation fees. Original Equipment Manufactured (OEM) supplies and Verity Group's unparalleled service.
Reviews (1)
Glenn M.
Dec 21, 2012
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Verity Group is a company that truly values your business and you can tell by the customer service they provide. I use Verity Group for are service and supplies on all of are printers and copiers. They call it True Print Managed services. They include all toner and service for all my printers all on one invoice a month with volumes as well as locations of the devices. Verity Group allows me to run my Trucking business and not worry about my printers and copiers.
