GO Heating, Air & Plumbing
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GO Heating, Air & Plumbing
Ray is a fully qualified, licensed, and service-driven plumber who takes so much pride in the quality of work he provides to our customers. He has 10 years of working experience in the plumbing industry, and he has been with GO Heating, Air & Plumbing for one year now. Ray believes that every client needs the same level of care and respect, and he always prioritizes their best interests.

She spends her free time shopping, going to the lake and wake boarding, and being a mom to her wonderful children. She is the Accounting & Human Resources of GO Heating, Air & Plumbing. She has been with the company for more than a year. She likes to spend her time with her husband, and their two lovely children, Jayce and Baily.
Services
At GO Heating, Air & Plumbing, our ultimate goal is to provide you with the best indoor comfort and improve your air quality while being environmentally aware. We value and respect your time, which is why appointments are promptly scheduled. All GO Heating, Air & Plumbing technicians and installers are experts in the industry and will advise customers about environmental and cost-efficient heating and cooling systems.
Wherever you are in Plano, TX, we know you want nothing but complete and uninterrupted warmth during the cold winter months. Unfortunately, it's impossible with your heating system in chaos. This is when you'll need the hands of the experts to deal with your broken and dying system.

GO Heating, Air & Plumbing works with licensed and certified professionals who guarantee on-time, reliable and worry-free heating services for both residential and commercial owners.From installation, repair to maintenance, we provide top-rated services that will leave you 100% happy, satisfied, and comfortable 24/7.
If you're out in the market for a new furnace or heat pump, but not sure which one is best for your residential or commercial space, GO Heating, Air & Plumbing is here to help! We have professional technicians who can guide you in finding and choosing the right heating system for your home or business.
Is your heating system on the fritz? We can help! GO Heating, Air & Plumbing is your dependable heating company with years of expertise in handling a wide range of heating problems. We'll send one of our licensed technicians to diagnose the issue and make the necessary repairs professionally. When you choose us for your heating repair needs, you're getting a team of trained and certified HVAC professionals.
Heat pumps are effective heating and cooling solutions for many homes and businesses in Plano, TX and the surrounding areas. But when the system fails, they can also put your comfort in great jeopardy. Fortunately, GO Heating, Air & Plumbing is here to the rescue when your heat pump needs help. We've been providing high-quality and dependable heat pump services in Plano, TX and the surrounding areas since 2006.
Reviews (22)
Shelby Thomas
Shelby Thomas
Jan 05, 2022
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We called GO on a Monday to come quote replacing an entire HVAC system that needed to be replaced. John came out on Tuesday afternoon and did an extensive inspection and gave us a quote. They’re installing the system tomorrow (Friday) the turn around time has been amazing and John has been so so helpful in getting us set up. He recommended an excellent problem to help with my severe allergies. He truly cares. Would recommend GO to anyone! Great experience.
David Bartek
David Bartek
Dec 31, 2021
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David was my plumber again. Automated message that he would arrive at the next hour in the 2 hour window. Nice to know so the customer isn’t guessing.
This call was about dislodging a camera at the cleanout. It was a last hope. David made a good effort. Next week, it’s under the foundation.
David was Professional, courteous, willing to inform a customer who wanted the details. I would recommend Go Heating and Plumbing.
Stephen Crawford
Stephen Crawford
Dec 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
David showed up early, was kind and patient and informative, and VERY professional. Even grabbed a broom and cleaned a broken bottle(that was not his) with a smile on his face!
Services: Leak investigation and repair, Cleaning
Adam S.
Adam S.
Dec 13, 2021
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Lately they seem to be very expensive and upwelling dubious additions to projects, additions that I can quickly look up and see they aren't anywhere near as expensive compared to their quotes. I'd get competitive quotes before booking these folks on any job.
Kelly Finklea
Kelly Finklea
Nov 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jacob was professional and efficient. He and his team came in, assessed the old water heater and had a plan to replace with a reasonable quote. They had a late afternoon appointment and were still able to do a same day install. We will be using the GO plumbing services from now on.
Service: Boiler installation
Yvette Medina
Yvette Medina
Nov 23, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Zaul is great and go heating is super responsive. They do quality work at a very reasonable price and their yearly maintenance is a deal. I highly recommend them
Services: HVAC maintenance, Ductless heating and AC services, Heating maintenance, Heating system installation, Duct and vent repair
Luth Wende
Luth Wende
Nov 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jorge,Brian and Angel came today to do the duct cleaning service and they did an amazing job couldn’t be happier! They made sure everything stayed clean and everything is cleaner than it is ever been! Always happy to use go heating and air
Services: AC maintenance, HVAC maintenance, HVAC repair, Heating maintenance, AC repair, Heating system repair
Roylinn Harris
Roylinn Harris
Nov 17, 2021
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Amazing experience with top quality specialists. Devon has a welcoming voice and is highly knowledgeable as to questions of problem. Anthony and David were here during the time frame quoted, immediately knew process needed, and fixed both toilets. They also gave me information as to suggestions to follow should the problem continue. As an elderly woman. I am comfortable with their advice. Thank you for this positive experience with well educated employees. I will always use this companies services. R Harris
Lynn Chaffin
Lynn Chaffin
Nov 04, 2021
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I recommend GO Heating & Air. I’ve worked with Go Heating and & Air for over 5 years and they are excellent to work with. I’ve used their HVAC and plumbing services. I have HVAC and plumbing maintenance agreements in place. The staff works with you to get appointments that work for you.
Montrell G was out this morning for my fall HVAC… service. Go Air sent a text early to remind / confirm that a tech was coming today. Montrell texted to let me know he was on his way. He was on time. Nice guy. His service was through. I appreciated the options he offered but was not pushy
Kevin Sharp
Kevin Sharp
Sep 02, 2021
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David was very friendly and knowledgeable and was able to quickly and effectively fix my toilet! He showed up on time and was able to walk me through the options and allow me to make an informed decision on the repair. He also gave me tips to make sure I don’t have issues in the future . 10/10 would recommend to any one in need of plumbing services!
David E.
David E.
Aug 31, 2021
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Montrell Garrett did a fabulous job servicing our air conditioning unit in a mid-rise condo in downtown Dallas. We get regular service from Go Heating and Air. They come out twice a year to perform all sorts of tests on the air conditioning compressor unit inside of the condo. I was surprised today to learn how comprehensive those tests actually are. They take off the panels of the unit and check the coils and do electronic tests on the unit; it is all quite impressive. Montrell went above and beyond by explaining what he was doing and also by sharing information about the importance of a surge
Sabreen Said
Sabreen Said
Aug 25, 2021
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A wonderful family owned company who are dedicated to their customers. We’ve used them for plumbing and air. Each technician we interacted with was professional, friendly, knowledgeable and did the work quickly with no issues. Office staff are great as well and scheduling has always been fast and easy. If you’re looking to hire a local business with integrity, they are it.
Alyssa Jane Brown
Alyssa Jane Brown
Jun 26, 2021
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Montrell and John were so great!! Montrell did everything he could to get our unit going when it stopped unexpectedly Friday night. He arrived at 9:00 PM and didn’t leave until almost midnight!! He tried every possible option before telling us we would have to replace our unit. John came out the next day to set up a finance plan to purchase a new unit and got it set up to be installed the same day!! I’m so grateful they fit us into the schedule and were able to get us cooled off in less than 24 hours!
Warren Byrd
Warren Byrd
Jun 17, 2021
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Positive: Punctuality, Quality, Responsiveness
DJ and Manny were a great team and got the job done. We had GO fix the sewer line break and install two hot water tanks. Thank you GO team! The ladies taking the calls are awesome!
Services: Sewer repair, Boiler installation
Jason Treu
Jason Treu
Mar 25, 2021
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Alan was the best plumber I’ve ever had come to my home. He explained everything in a through, precise manner and explained the options. He then worked quickly to fix the issue and explain what to watch for. He also provided other helpful tips to consider. 10 stars.
Michael K.
Michael K.
Nov 08, 2020
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They came out multiple times to fix a problem they created and finally gave up. I hired another plumber who fixed it in 10 minutes. Nice guys but didn't do well at all.
Jaclyn K.
Jaclyn K.
Oct 02, 2020
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$400 for a valve replacement that took 20 minutes to complete. I should have watched a YouTube video and done it myself for 10% of the cost.

Was told part of the cost was because I needed "social order" parts, but the technician refused to tell me how much the parts cost when asked. Furthermore, what kind of "special order" parts can be picked up within 30 minutes?

Appreciate Sammer's comment and understand that it costs money to run a business. The point is not that I agreed to the cost or paid it. The review is to warn future customers that they will almost definitely
Adam K.
Adam K.
Sep 11, 2020
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Honest and thorough. These guys were amazing. It turned out my issue was with the city's connection, not with my house's plumbing. They called the city services and had them come out to repair it. They did not charge me for this. I really want to thank them for their help, and highly recommend them to anyone who needs plumbing services.
Nikkithereal Taylor
Nikkithereal Taylor
Jul 27, 2020
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Awesome Outstanding job!!! ⭐️⭐️⭐️⭐️⭐️
Rick was very helpful and polite he taught me a lot during his time of service, thank you Rick.
Bryant B.
Bryant B.
May 25, 2020
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I have been thinking about this review for several days and really dislike placing poor reviews on Yelp. Let me explain my situation and series of events.

I placed a request Yelp for plumbing help. My request was to install a kitchen faucet and replace the hot and cold shut-off valves (See Image of request and response). Go Heating and Air was the first to respond with a quote of $249. I accepted and scheduled for Monday (it was Saturday). When the rep/tech from Go Arrived I told him what I wanted and what was quoted. He responded by saying that it would be $300 for the first shut-off valve
Aaron N.
Aaron N.
Mar 05, 2019
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We recently moved into a new house and had service done on all 6 units. The rep was a nice guy, but there was apparently a miscommunication between the rep and the staff, which led to a miscommunication with myself. When the owner Sammer was made aware of the issue he personally came over and spent 2 hours taking me through every unit, educating me on our system and answered all of my questions. The owner showed me that he cares about the customer experience and went above and beyond to make sure I was satisfied. I will definitely use his company again for our servicing needs.
Jerry S.
Jerry S.
Mar 02, 2019
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My house Has two older systems, and once again I needed to call GO. A different tech this time, but it was the same experience. This time it was Korey that showed up; again on time, very professional, knowledgeable, prepared, patient, and ready for work. It appears that this is just how things are done at GO, and I honestly can't make a higher recommendation.