Feazel's mission is to deliver the best customer service and stress-free buying experience in the home improvement industry. The Feazel experience is embraced from the top down and its entire team is committed to this mission by engaging in a company culture built upon the following core values and guiding principles.
A standard of unprecedented customer service is what drives each member of our team to excel at providing value to our customers. Our experienced, expert craftsmen will perform work by the highest quality standards and attention to detail, every time, as if it were their own home. We proactively seek feedback from every customer and integrate improvements throughout the company's processes and procedures accordingly.
A standard of unprecedented customer service is what drives each member of our team to excel at providing value to our customers. Our experienced, expert craftsmen will perform work by the highest quality standards and attention to detail, every time, as if it were their own home. We proactively seek feedback from every customer and integrate improvements throughout the company's processes and procedures accordingly.
Services
Home repairs can come when you least expect them, and we're here to take the financial worry away. We self-insure our projects and offer lifetime roof warranties for homeowners because we believe in the quality of our work. Our automated Robyn system takes the hassle out of roofing estimates. By utilizing satellite and drone imaging, we make the process as painless and easy as possible so you can get on with your busy life.
We know how important it is for your project to be completed in a timely matter. At Feazel, we offer three easy ways to submit your payment online so there are no hold-ups. Please note: E-Check transactions can take up to five (5) business days to complete, depending on your bank's settings. Our Secure Sockets Layer (SSL) software is the industry standard for secure commerce transactions.
Our past customers agree that the experts at Feazel perform the best roof repair that can be offered. That's why our top source of new business is repeat customers and referrals. If you are experiencing a leaking roof you don't have the option of waiting too long without risking additional damage and expense.
Our roofing systems are built from the industry's best materials. It starts with plywood decking, an ice and water shield, an underlayment layer, drip edge, starter shingles, and finally the shingles. Feazel is a GAF Certified Green Roofer using environmentally-friendly materials to reduce our carbon footprint.
Any hail impact can leave your window exposed to water, moisture and seal failure leading to a voided warranty. Wood rot can result in a poorly functioning window and can spread to other materials within your home. Pella and Feazel make the perfect match, offering a variety of the highest quality materials to fit your style and budget needs.
Reviews (9)
Seth C.
Dec 13, 2021
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Feazel was amazing. Bryce and his team were exactly what we were hoping for as a homeowner. We had never had to have our roof replaced and each member of their team was courteous and helpful when it came to our questions. Their roofers were very thoughtful in cleaning our yard from any debris they had. I just had a roof replaced on the house we moved into and it was paid for by someone else. I wish I could have Feazel replace that roof because the difference was immense.
Joe Curtis
Dec 12, 2021
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I'm a realtor here in Hamilton county, and Feazel replaced the roof on my home. They did a quick 1 day job, including clean up. Bryce worked with my insurance adjustor and it went very smoothly. Since then, if a client has a roofing issue on an inspection, I give Bryce a call and he has been very responsive in checking out the roof, giving me his professional opinion and a quote if needed. Great service.
Victor Holove
Dec 02, 2021
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Bryce contacted me and asked if he could inspect our roof for hail damage, I agreed. He found damage and helped us make an insurance claim. They then, worked with our claims adjuster to make this work. They arranged with Blue Raven Solar to remove our solar panels, did a great job on the roof replacement, replaced the gutters and downspouts. The process was done very well and we are completely satisfied! I work in the home improvement business so I am not easily satisfied. Great work!
Nancy Werner
Aug 05, 2021
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A recent roof replacement by Feazel Inc due to Spring Hail damage proved to be an EXCELLENT experience for me.
The crew was efficient, speedy, professional, and friendly. The actual roofing job was completed in only 6 hours on my 1600 sq ft home and the almost perfect clean up process was completed in less than another hour. Some of my neighbors who used other Roofing Companies were not so happy.
I HIGHLY recommend Feazel and it was a pleasure to work with their sales manager, Bryce Duncan!!!
Nancy W.
Woods & Greens
The crew was efficient, speedy, professional, and friendly. The actual roofing job was completed in only 6 hours on my 1600 sq ft home and the almost perfect clean up process was completed in less than another hour. Some of my neighbors who used other Roofing Companies were not so happy.
I HIGHLY recommend Feazel and it was a pleasure to work with their sales manager, Bryce Duncan!!!
Nancy W.
Woods & Greens
T. J. M.
Jul 30, 2019
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Buyer beware: the sales department is separate from operations. Amie in their Westchester office gave me a date for roofing which was not correct. Then gives me another date for gutters and they never showed up. Gutters installed a week later. She basically just lies and no apologies. It has been several weeks since all work done and I still have not received a copy of the final invoice or letter of completion as required by my insurance. Their sales and marketing are slick but everything else is a hassle.
Mike K.
Jul 11, 2017
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After doing some comparative shopping and getting several estimates, we ended up going with Feazel at the end of last year to replace all of our windows, a sliding door, roof, and to install gutter guards. It has now been about 9 months since the work was done so we wanted to provide our review of the various aspects of the process. Overall we would give them 4 out of 5 stars. Here is the breakdown:
Sales: 4 stars - Overall we had no complaints with the Feazel sales process. The salesman was very easy to work with and ended up providing us with what we felt was the best value for our money. The
Sales: 4 stars - Overall we had no complaints with the Feazel sales process. The salesman was very easy to work with and ended up providing us with what we felt was the best value for our money. The
Danny B.
Apr 28, 2016
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Update. They came and got the skid. From my understanding the subcontractor took the sidding without being told to by feazel. Feazel tried toreturn material but they do not have it. This tells me the sub took it for his personal use. Not good. update : just talked to feazel got info on sub. he thinks they used the leftover from original job for repairs threw out stuff they pulled off. wish I had been there
Kris A.
Apr 11, 2015
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Sandy H.
Apr 07, 2015
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Everyone we have worked with at Feazel has been extremely professional and has earned our trust. They have done everything they have said they would do, installed our roof in one day in a very efficient manner.
Their price was better than some others we had gotten and they have given us a lifetime written warranty on the roof that includes labor should there ever be any problems in the future.
Their attention to detail and the addressing of all our concerns is outstanding. I recommend this company.
Their price was better than some others we had gotten and they have given us a lifetime written warranty on the roof that includes labor should there ever be any problems in the future.
Their attention to detail and the addressing of all our concerns is outstanding. I recommend this company.
