Enterprise Search has transformed from a technical checkmark for IT into a strategic tool that reduces cost, mitigates risk, and generates revenues. High-end Enterprise Search can also provide managers with business intelligence and the ability to control search results to match business objectives.
The industry is evolving every day, as the need for proper search becomes more and more central. The potential is there. There's been a great deal of talk about the technology of Enterprise Search, but we can promise you there are no "magic beans", nothing can completely make up for poor methodology- a lack of process, failure to monitor search activity, missing data, horrible UI design, or completely untrained staff.
The industry is evolving every day, as the need for proper search becomes more and more central. The potential is there. There's been a great deal of talk about the technology of Enterprise Search, but we can promise you there are no "magic beans", nothing can completely make up for poor methodology- a lack of process, failure to monitor search activity, missing data, horrible UI design, or completely untrained staff.
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Have you ever heard that emotion expressed by someone in your search user community? Maybe someone in management? Chances are they are saying it, even if you don't hear it directly (or with such subtlety!) The platform you have is not Google - at least not the Google public search engine. There are dozens of reasons why, but all of them can be addressed quickly and without spending a fortune.
New Idea Engineering understands that people responsible for enterprise search come from both the business and the technical side of the organization, and has always supported both of these groups with specific practice areas. For the people who need help building search architecture, developing front-end of back-end code, or handling the bits and bytes of search, our technology practice can help.
In the past, search was seen as 'tactical', a job for IT to take care of. The trend now is to provide business line managers with the ability to control search results to match business objectives, with search and analytics playing a more important role. Companies need to understand how to make search work across the enterprise, on the customer and partner portals, and on their public facing properties.
Technology is talked about quite a bit in the search space, complete with bragging rights about patents PHDs, and lots of overused buzzwords. Sometimes it's tough translating between "vendor speak" and client business needs. To be fair, there have been many great advances, there are many new features on the market, and at more attractive prices.
Sifting through different vendor technologies and claims without years of inside experience can be a confusing and frustrating process; even proof of concepts by vendors can fail to reveal problems as they work around problems behind the scenes and put their best foot forward.
With over 10 years of corporate experience implementing enterprise search solutions New Idea Engineering can lend our expertise to ensure that your project is as successful as it can be.Our personnel have decades of direct experience working for major enterprise search providers and implementing successful search projects at companies ranging from startups and Global 500 companies to United States local and national government agencies.
With over 10 years of corporate experience implementing enterprise search solutions New Idea Engineering can lend our expertise to ensure that your project is as successful as it can be.Our personnel have decades of direct experience working for major enterprise search providers and implementing successful search projects at companies ranging from startups and Global 500 companies to United States local and national government agencies.
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