At Neffsville Plumbing & Heating, we hire the best of the best in the industry. For our customers that means that you can trust that our customer service team and dispatchers will match you with the plumbing or HVAC professional that is the perfect fit to solve your problem. Hi, I am Andrew and I will be visiting your home today.
I am committed to resolving your plumbing issues and giving you options that best suit you, your family, and your home. I have been in the plumbing trade for over 12 years. I hold a current journeyman plumbing license and I am a graduate of Thaddeus Stevens College in Plumbing Technology. I am fully licensed and insured to service Lancaster County.
I am committed to resolving your plumbing issues and giving you options that best suit you, your family, and your home. I have been in the plumbing trade for over 12 years. I hold a current journeyman plumbing license and I am a graduate of Thaddeus Stevens College in Plumbing Technology. I am fully licensed and insured to service Lancaster County.
Services
Neffsville Plumbing & Heating is an award-winning plumbing & HVAC contractor that has been serving Lancaster County since 1940. Our NATE-certified HVAC techs and skilled plumbers can repair or replace any component of your home's HVAC & Plumbing systems. We'll get the job done right and fast. Financing is provided with approved credit by Wells Fargo Bank, N.A. an Equal Housing Lender.
On any given day, we get phone calls asking questions about our plumbing and HVAC services. Some of them are very simple to answer but some can be more complex in nature. Below are some of our most frequently asked question. If you cannot find an answer below, please call us! We are happy to help! The trip charge is a standard fee in our industry that covers the cost of having a technician dispatched to your home.
At Neffsville Plumbing & Heating, we care about our team and their families. We offer excellent wages and benefits as well as a great place to work. If you are motivated by learning, committed to being a team player and always put the customer's needs first, then Neffsville may be a perfect fit for you.
Your home's climate and plumbing systems require regular maintenance for optimal performance and to avoid costly emergency repairs. By signing up for a Plumbing or HVAC Customer Care Program, you'll save money by making sure your mechanical systems are properly and professionally maintained. At Neffsville Plumbing, Heating & Cooling, we provide Lancaster's best preventive maintenance program.
Whether you need a plumber for repairs, new fixture installation, water treatment options, or an entire bathroom remodel, you can count on the experts at Neffsville Plumbing, Heating & Cooling to get the job done right and fast. We've provided top quality plumbing services in the Lancaster County area since 1940.
Reviews (22)
Jerry Brooks
Dec 31, 2021
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Tracey Weller
Dec 26, 2021
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Many thanks to the team at Neffsville Plumbing! Their service was prompt, efficient, knowledgeable, and courteous—from start to finish. Within a half an hour from my emergency call, there was a technician at my door. Two days later, everything was finished! No hassle whatsoever. Truly a wonderful experience! Absolutely will use this company again!
Jeanne Griffith
Dec 12, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Neffsville Plumbing & Heating is awesome, always friendly and professional. Chris G. is great, knows what he’s doing and talks you through the whole process. Chris put in a new well system 2 years ago and today my new hot water heater. Gabe his trainee was very nice and professional also!!! Thanks guys!!!
Service: Boiler installation
Neffsville Plumbing & Heating is awesome, always friendly and professional. Chris G. is great, knows what he’s doing and talks you through the whole process. Chris put in a new well system 2 years ago and today my new hot water heater. Gabe his trainee was very nice and professional also!!! Thanks guys!!!
Service: Boiler installation
Bruce Hutchinson
Nov 24, 2021
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Tim arrived right on time on Sunday morning for an emergency main sewage line clog. He was friendly to my dog that greeted him at the door and quickly resolved any covid protocol concerns. He diagnosed the issue and thoroughly went over the steps he was going to take along way to resolve my issue and restore a functioning bathroom to my house. He also provided me upfront pricing that each step would be. He was able to resolve the issue and pricing remained accurate. Now my family can take warm showers again!
I highly recommend Neffsville and Tim. I called on Saturday and less than 24 hours later
I highly recommend Neffsville and Tim. I called on Saturday and less than 24 hours later
Joe Lehman
Nov 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great experience overall! Noticed a leak in my 18 year old hot water heater (yes I know it should have been replaced 10 years ago, duh me) on Saturday and Brad came out on Sunday and replaced it! Good dude. Very simple process. If you want someone you can trust to get the job done, ask for Brad!
Service: Boiler repair
Great experience overall! Noticed a leak in my 18 year old hot water heater (yes I know it should have been replaced 10 years ago, duh me) on Saturday and Brad came out on Sunday and replaced it! Good dude. Very simple process. If you want someone you can trust to get the job done, ask for Brad!
Service: Boiler repair
Ian Murray
Nov 17, 2021
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Great service! Very prompt and professional. Hot water heater died. Tim gave us multiple options along with the pros and cons of each, based on our budget, house, and needs. We did not feel pressured to do any specific option, and each was thoroughly explained. Water heater replacement was smooth and professionally done. Overall great experience!
Christine R.
Oct 22, 2021
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My hot water heater burst and I had water issues in my basement. I called several plumbers. The only plumber available for that day service was Neffsville Plumbing. Now I know why...
The service tech was scripted with testing my water and trying to sell a new water softner before we even spoke about replacement costs. Then came the worst part, the cost of the install and water heater. If you get the 1 year service plan it is less because they offer a "generous" 10% discount on the parts. That being said with the discount, the cost to install a new 50 gallon water heater with a
The service tech was scripted with testing my water and trying to sell a new water softner before we even spoke about replacement costs. Then came the worst part, the cost of the install and water heater. If you get the 1 year service plan it is less because they offer a "generous" 10% discount on the parts. That being said with the discount, the cost to install a new 50 gallon water heater with a
Harold Heagy
Oct 16, 2021
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Brendon was a friendly and compenent serviceman. We were in a jam when our hot water heater began leaking and soon water was all over the floor. Of course this happened on a Friday afternoon. Being a longstanding customer of Brubaker Plumbing for over 30 years we of course called them for help.To my suprise I was told no one could come until… monday. when asked if there are any servicemen on standby for weekend emergencies, the answer was no. I then called Neffsvile Plumbing and got an appointment for Sat. at 8 oclock. and guess what Brendon arrived at 8 oclock! Great service, and a good
Jesk Tonka
Sep 25, 2021
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In August my garbage disposal stopped working, so I called Neffsville. While scheduling the appointment, they told me there would be a $57 visit fee, which is totally fine, but they did not ask whether I owned… the home (I rent, and this becomes important later). I took time off of work to meet the tech, who told me the disposal was too old and rusted and needed replaced for about $800. When I said I needed to consult with the landlord before moving forward, he balked, said they don't do work for tenants, and that the should have asked me whether I rented when I scheduled the appointment
Josh Martin
Sep 23, 2021
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We signed up to be members at Neffsvile, pay so much a year to have priority scheduling and free of trip charge… all good. Until we had a water main break and they came out to fix it. Sure they fixed it the next day to the tune of $8176. Being young unknowing homeowners, we accepted it, and had it fixed (along with muddy foot prints to the carpet… downstairs). I wish I would have gotten a second estimate, as we have found from neighbors and other construction workers we were taken over the coals. Wouldn’t recommend this to anyone. They are prompt, they are friendly, but when
Byron St Clair Garman
Sep 22, 2021
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Jo Gubbins
Sep 10, 2021
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Professional, honest, respectful, punctual, courteous, knowledgeable. Aaron was one of the nicest techs I have ever had come to my home. No high pressure for anything, just honest evaluation and customer service skills. It’s why I had a part replaced immediately that Aaron said was showing signs of wear and that might cause a problem in future. Highly recommend this technician for HVAC work.
Joy Wamae
Aug 29, 2021
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Mary F.
Jul 31, 2021
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Sad to write this review as the techs are local and it is a local company. I pay for both customer convenience plans, the plumbing and the heating. which were recently rewritten and downgraded, though the cost wasnt. AND they charge you a "minimum" fee for showing up anyway...$140 I think) That said, the service was fast, but and its a big but, they quoted me $1400 to get my AC system up and running when it went out during a week of 90 degree heat. It is an old system and I know it needs to be replaced, so of course I was hesitant to put so much into an aged system, and therefore considered
Annette Murphy Deitz
Jul 22, 2021
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Robert Going Jr
Jul 13, 2021
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Adrienne Sheely
Jul 10, 2021
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Nicole E.
Jul 07, 2021
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Absolute rip off of a business. My husband accidentally flushed a plastic toilet bowel cleaner so we called to have it removed. The plumber was very friendly but our choices were to snake it for $300 and he told us there is 95% chance it will blow out the toilet. Or just replace the entire toilet for $990. A great toilet cost $200 and takes about a half hour to install. In what world would replacing a toilet cost $1000!? We didn't do either, called another plumber. He came and snaked the drain and pulled out the piece within 5 minutes. Cost us $60 for a house call.
Juliette L.
Dec 27, 2019
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The technicians convinced me that my furnace was too damaged to get fixed and was even a hazard. They sent me someone to get a quote for a new one right away. 5 days before Christmas with freezing outside temperatures... Timing was key.
It is the price that drew our attention. We looked it up and it seemed way overpriced. I now know that it was more than doubled. I made a lot of phone calls and found someone able to fix my furnace within 1 hour for $75 instead of the $8000 asked by Neffsville Plumbing. Not onky it was very easily fixable, but there was no hazard issue: measurements confirmed that
It is the price that drew our attention. We looked it up and it seemed way overpriced. I now know that it was more than doubled. I made a lot of phone calls and found someone able to fix my furnace within 1 hour for $75 instead of the $8000 asked by Neffsville Plumbing. Not onky it was very easily fixable, but there was no hazard issue: measurements confirmed that
Dan G.
May 10, 2017
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My review is based on my experience with this company several years ago. I had a hot water heater go out, so I needed a quick fix. They were prompt and the work they did was good, but I paid the price. They had a binder filled with pricing they shared. I had sticker shock as others have mentioned. After the work was completed, I looked into other plumbing services and I'm certain I paid at least double what other companies charge. I've warned others, now I warn you. My recommendation...go elsewhere.
Ken H.
Jul 05, 2016
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Peter R.
Nov 08, 2012
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My poor customer service rant of the day. I scheduled an appointment with Neffsville Plumbing & Heating from 12-4 today for a simple fix on my furnace. It works, just doesn't always come on when it is supposed to. At 1:06 pm they called, I missed the call. I called them back at 1:09 pm and they advised I'd be seeing someone around 3pm. 4:10 pm nobody here. I call and dispatch says they can have someone here "in about an hour". I advised that this is my only day off, and my only night off and I have plans that I want to cancel the appointment.
They said "we tried to
They said "we tried to
