What started as a simple one-man operation has now grown to a team of 7 highly-skilled, trustworthy, and reliable technicians and office staff. While we're extremely proud of our continued growth, we'll never forget our humble roots. Our company is very family-oriented and whether you're an employee or a customer, we treat you like family.
That's the local ownership difference. We work here, we serve here and we play here. Our company leadership is accessible to all customers and we're so personable that many of them are on a first-name basis with us. The owner, David James, is a New Hanover county native with more than 25 years of experience working with several reputable heating and air companies in the area before starting his own business, James & Son Heating and Cooling.
That's the local ownership difference. We work here, we serve here and we play here. Our company leadership is accessible to all customers and we're so personable that many of them are on a first-name basis with us. The owner, David James, is a New Hanover county native with more than 25 years of experience working with several reputable heating and air companies in the area before starting his own business, James & Son Heating and Cooling.
Services
When it comes to heating and air conditioning, you deserve comfort and a customer-first experience. That's why our team at James & Son Heating & Cooling promises to treat your home or business as if it were our own. And we don't stop there. We follow up to make sure you are satisfied with our work because your opinion is as good as advertising to us.
Purchasing a heating and cooling system is an investment. Just like a vehicle, it needs proper care to ensure it continues to run in a tip-top shape. Plus, most HVAC equipment manufacturers require regular maintenance for their warranties to remain valid. That's why we created an affordable residential maintenance program.
If you need help paying for your emergency repair or replacement, we've partnered with Wells Fargo and Synchrony to provide flexible payment plans. We've hand-selected the industry's best products for our coastal environment from Carrier, Rheem, and Mitsubishi Electric. James & Son Heating & Cooling is a family-owned and operated local business that serves communities in the Greater Wilmington, North Carolina area.
Reviews (9)
Sarah Bishop
Dec 03, 2021
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Coastal Creators Studio
Dec 03, 2021
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I contacted James & Sons and was pleasantly surprised when my heating unit which was only blowing cold air was able to be serviced the next day.
Upon arrival I was told that the only reason my unit wasn't working was because my thermostat wasn't working (which I was already aware of). It was replaced with the "basic" version, for which I was not given a price, but was only assured it was the "cheapest model".
The repairman performed an additional check on the unit outside & then left after stating it seemed fine. A day later I received a bill stating that the basic model was $125, bringing my
Upon arrival I was told that the only reason my unit wasn't working was because my thermostat wasn't working (which I was already aware of). It was replaced with the "basic" version, for which I was not given a price, but was only assured it was the "cheapest model".
The repairman performed an additional check on the unit outside & then left after stating it seemed fine. A day later I received a bill stating that the basic model was $125, bringing my
Gary Ellis
Nov 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
James and Son delivered excellent service from start to finish. They made the entire process easy and pain free. David and his crew were very professional, on time and easy to work with. They did a great job! We would Highly recommend them to anyone need HVAC work done.
Services: Install heating system, Install AC, AC maintenance, Install thermostat
James and Son delivered excellent service from start to finish. They made the entire process easy and pain free. David and his crew were very professional, on time and easy to work with. They did a great job! We would Highly recommend them to anyone need HVAC work done.
Services: Install heating system, Install AC, AC maintenance, Install thermostat
Joe Nuccio
Oct 17, 2021
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Jessica Morrison
Oct 05, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was out of town when my husband called and said the unit stopped working. I placed the call the evening before and they were out the next morning!! I also have pets and that was my biggest concern w keeping them cool. I literally cannot say thank you enough for the prompt response to my call and the visit.
Service: AC maintenance
I was out of town when my husband called and said the unit stopped working. I placed the call the evening before and they were out the next morning!! I also have pets and that was my biggest concern w keeping them cool. I literally cannot say thank you enough for the prompt response to my call and the visit.
Service: AC maintenance
Beth Robinson Francis
Sep 17, 2021
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Natalie Carraway
Sep 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were very quick to come. Thank God it was something simple. Very very nice and on time! I'm a homeowner so I'm gonna continue to use them forever! Plus they were so fair with me and let me borrow a window unit unit until I could get them here. They treated me like family and I appreciate that!
Services: HVAC maintenance, Repair AC
They were very quick to come. Thank God it was something simple. Very very nice and on time! I'm a homeowner so I'm gonna continue to use them forever! Plus they were so fair with me and let me borrow a window unit unit until I could get them here. They treated me like family and I appreciate that!
Services: HVAC maintenance, Repair AC
Renee Smith
Sep 01, 2021
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Jordan Davis
Aug 11, 2021
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