Common problems we solve every day are heating and cooling. Is your furnace or air conditioning not working correctly, or are you not getting enough air in individual rooms of your home? We can help. Then you have found the right contractor to help solve your problem. When it comes to servicing HVAC systems, you'll KNOW you made the right choice by calling us.
With over 20 years of experience, we have helped hundreds of homeowners here in Columbus, Ohio, just like you. We are known for our excellent service and prices, knowledgeable and honest technicians, always on time and available 24/7. They will not sell you anything, but they will educate you to make wise decisions for your family and home.
With over 20 years of experience, we have helped hundreds of homeowners here in Columbus, Ohio, just like you. We are known for our excellent service and prices, knowledgeable and honest technicians, always on time and available 24/7. They will not sell you anything, but they will educate you to make wise decisions for your family and home.
Services
Having routine HVAC maintenance done to your AC in the spring and furnace in the fall will ease the wear and tear of your system, prolonging the lifespan saving you money by not having to replace it sooner. Your heating and cooling system will take less energy to run, and this could lower your utility bill in Columbus.
Pro tip: The best time to replacements your A/C unit is during the spring before summer hits in Columbus. The age of your existing air conditioner is an essential factor. If it's older than ten years, parts may be hard to get or no longer be available. Not always does it make sense to repair an old A/C; consider replacing if the repair is over $500.
Did you KNOW that the installation and maintenance of your A/C are more important than the brand? We at KNOW are not brand washed, and the box is only as good as the install. We do prefer installing American Standard home air conditioning because they are designed to help keep your home fresh and comfortable during the hot seasons.
The AC maintenance is essential to ensure that your unit is working efficiently and safely. Dirt and neglect are the top causes of cooling system inefficiency and failure. The AC maintenance will check the overall efficiency safety, and overall health of your HVAC. The service is available Mon. - Fri. from 8 am - 5 pm in Columbus, Ohio.
If your furnace is more than ten years old, consider replacing it with a unit that has earned the ENERGY STAR label. These high-efficiency units can save you up to 20% on your heating and cooling costs when installed properly. Furnace replaces in Columbus. If you have a common problem and your furnace is less than ten years old, and the repair costs less than $500, it makes sense.
Reviews (18)
Annette Durbin
Mar 03, 2021
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I love this company. I have been using them for about 7 yrs for furnace, air conditioner maintenance, and the issues that have come up with them. From the phone call to the appointment, I've only experience polite, professional and quick service and then some. It's so nice to have that resource when you live in an old house.
Side note: I just read a lot of the other reviews. Jeremy, what is up with one star when you ended saying you were a fan for life? Another low star review was for turning off furnace because of a carbon monoxide issue. He was legally bound because of his certification. Who
Side note: I just read a lot of the other reviews. Jeremy, what is up with one star when you ended saying you were a fan for life? Another low star review was for turning off furnace because of a carbon monoxide issue. He was legally bound because of his certification. Who
Nick Daniel
Feb 19, 2021
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If you are looking for an HVAC company, look no further. I can't say enough good things about this company. There isn't a question they can't answer. Their technicians are professionals in the truest sense of the word. On top of that, very kind, courteous, friendly, won't rush you, will answer all of your questions, will give you the options and let you decide (not pushy), and as trustworthy as they come.
This is only contractor I have used where I won't seek a second opinion. Don't bother researching any more - if you need help with your HVAC, KNOW is the way to go!!
This is only contractor I have used where I won't seek a second opinion. Don't bother researching any more - if you need help with your HVAC, KNOW is the way to go!!
Woody Hudson
Feb 09, 2021
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The most knowledgeable folks in the industry. They pick the best option for YOU! In all my years of working with KNOW this has coincidentally been the cheapest option for me. For example, when I purchased my home 14 years ago a well k own competitor insisted I needed a new furnace. I got a second opinion from KNOW. I still have that furnace!!! They do regular maintenance and service. It's rare to trust a company so much. Whatever they say.... Do it.
Paul Kavicky
Feb 09, 2021
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Heather Morton
Aug 08, 2020
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My thermostat stop working. Apparently there is was a wiring issue.
The solution was to just replace the thermostat with another battery operated one. As with my complaint with plumbers and electricians...COST 😫 I own multiple properties and I've never been satisfied with what I pay for service. Maybe I can share my grief with other people.
The retail value for the thermostat was $60 ....I was charged $300 to simply switch it out ....
But what am I gonna do?
The solution was to just replace the thermostat with another battery operated one. As with my complaint with plumbers and electricians...COST 😫 I own multiple properties and I've never been satisfied with what I pay for service. Maybe I can share my grief with other people.
The retail value for the thermostat was $60 ....I was charged $300 to simply switch it out ....
But what am I gonna do?
Da-Nisha Mitchell
May 04, 2020
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Scott came by and while he was friendly he turned off the furnace in the crawlspace without saying anything to anyone. Who does that? This isn't your property! While I do know why he did it, that furnace has been going for almost 2 years, yes it's bad, but no one asked you to turn it off. Will pass, besides the amount quoted was not only obnoxious high, but almost enough for me to buy a smaller house. No thanks
Edit: My husband may have been there but he didn't catch it. That's something that should have been said and stated. We have also had two other companies come and and look at it. Not one
Edit: My husband may have been there but he didn't catch it. That's something that should have been said and stated. We have also had two other companies come and and look at it. Not one
Jessica M.
Apr 03, 2020
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This company has Amazing customer service, thorough service and professionalism and no sales pitch - ALL FACTS!!! Scott was the person that did our service and was transparent, knowledgeable and respectful.
Prior to the service with KNOW, I received my service from a company I have used for 7 years. After receiving our annual A/C unit tune up the "technician" told us that we had a "possible leak", an old system, and also the placement of our unit needed to be placed in another area of our home. He said that he could do a leak check for $3,000 BUT that might not fix the problem
Prior to the service with KNOW, I received my service from a company I have used for 7 years. After receiving our annual A/C unit tune up the "technician" told us that we had a "possible leak", an old system, and also the placement of our unit needed to be placed in another area of our home. He said that he could do a leak check for $3,000 BUT that might not fix the problem
Joshua Thom
Sep 19, 2019
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My furnace went out when it was -30 out this week. I called at 7:30pm. They had a technician out within 35 minutes! Scott diagnosed my issue as a faulty control board. He showed me exactly what he was doing and also why he was doing it. Never tried to sell me anything. He knows I am a do it yourself person and advised me of where I could possibly find the part I needed. Scott’s been in the industry over a decade and his certification patches show it! I will need a new furnace soon and I will definitely purchase it from this company. Will recommend KNOW Heating and Scott to everyone I know.
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Kate Good
Aug 31, 2019
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Chad Hawley
Jul 22, 2019
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Our AC went out last week on Tuesday night. I called KNOW first thing Wednesday morning, within two hours the technician was there and he was a true professional. Checked everything out, helped educate me on our building and our HVAC system and everything in between. Turns out the unit was completely shot. Two days later (July 19) the… technicians returned for installation of the new AC unit and did a fantastic job. They were transparent, communicated greatly with us and the price was much better than I was expecting. I would highly recommend KNOW heating to anyone experiencing HVAC problems
Amber Stewart
Dec 11, 2018
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Amazing!!! I had no heat, called know heating and Scott came out cleaned the flame sensor. And I was able to get on with my day, no upselling or buying unnecessary parts just cleaned it off and within 15-20 minutes of him coming to my door he was leaving and my heater was working! What a great experience! And he was easy to talk to and good at explaining so even my 3 year old had a good idea what was happening!
Tommy Feisel
May 30, 2018
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Ron Price
Dec 30, 2017
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We woke up today with no heat (and 15° outside). KNOW had a technician out less than two hours after I called. He confirmed the problem (a broken blower motor), but didn't have the part on hand. When it wasn't at the warehouse like he hoped, he went to the trouble of chasing the motor down from another tech working across town, brought it back and… got us up and running in no time!
He was professional, friendly, and quick. I can't recommend KNOW enough; they'll be my first call the next time I need Heat/AC service, emergency or not!
EDIT: Since then, we had our Heating/Cooling system
He was professional, friendly, and quick. I can't recommend KNOW enough; they'll be my first call the next time I need Heat/AC service, emergency or not!
EDIT: Since then, we had our Heating/Cooling system
Sonja C.
May 26, 2015
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I called this company for a quote on residential air installation and she asked me questions about the area I live in then told me they charge to provide a quote because "it cost the technician gas to come out". I of course can't prove it but I think she told me they charge based on the area I'm located.
Kate G.
Feb 20, 2015
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We have had 2 excellent experiences with KNOW. Scott has been our technician on both occasions. He is knowledgeable, honest, and fair. He takes the time to explain the issues at length and is not looking to overcharge customers.
Our heat went out today (of course, the coldest day to date this year) and he was able to squeeze us in at the last minute. This company is top-notch and I would highly recommend them to anyone!
Our heat went out today (of course, the coldest day to date this year) and he was able to squeeze us in at the last minute. This company is top-notch and I would highly recommend them to anyone!
Sarah P.
Jan 21, 2015
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I called them out to my house to service my heating unit. My heating unit is from like 1900 (not literally but it is very old) so I wanted to make sure it would make it though the winter.
The gentleman that came out was very nice. He answered all of our questions. It was a little expensive but no more expensive than any other heating/air conditioning place I have ever used (I believe it was $100).
The gentleman that came out was very nice. He answered all of our questions. It was a little expensive but no more expensive than any other heating/air conditioning place I have ever used (I believe it was $100).
Mandy S.
Nov 02, 2014
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I was very pleased with KNOW Heating, I needed my furnace serviced due to no heat and they were able to have a technician out the next day. They called prior to arrival and were prompt. The technician was very experienced and took time to explain the problem and what needed to be done. Again, very pleased and will continue to use KNOW Heating and recommend to others.
Alex E.
Jun 29, 2013
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Overcharged us for a AC dual capacitor replacement the part cost 50 bucks. They charged us 40 dollars for a service call and 210 for putting the 50 dollar part in which only took 3 minutes. So in total they charged us 250 dollars to put in a 50 dollar part. The service guy was here for 5-10 minutes tops. They did the job and the repairman was very nice but they overcharged us.
