When Rebecca and Aaron Sherlock first opened their doors in 2002, their mission was to provide their community with world-class customer service that leads to long-lasting client relationships. At Sherlock Plumbing, Heating & Air, our team is proud to deliver this high-quality service with honesty, respect, and positivity to residents of North San Diego County.
Our custom heating and cooling solutions are designed and installed to ensure that you enjoy unparalleled energy efficiency, reliability and comfort in your home. Where many of our competitors may charge their clients for repairs at an hourly rate, we set our pricing based on the job being performed.
Our custom heating and cooling solutions are designed and installed to ensure that you enjoy unparalleled energy efficiency, reliability and comfort in your home. Where many of our competitors may charge their clients for repairs at an hourly rate, we set our pricing based on the job being performed.
Services
Outstanding experience from start to finish. Neil was on time, professional, and very personable when he came the same day to assess my needs and provide an on-the-spot estimate. He didn't try and pre. Extremely pleased with the quick and professional service we received today! Our 14-year-old AC unit went out last night, i called this morning and a technician came out this afternoon.
Outstanding experience from start to finish. Neil was on time, professional, and very personable when he came the same day to assess my needs and provide an on-the-spot estimate. He didn't try and pressure me into things I didn't need. Jeff arrived the next day on time with all the possible parts needed to complete the installation.
Our team of highly skilled technicians is among the best-rated in northern San Diego County. At Sherlock Plumbing, Heating & Air, we work to ensure each member of our team is trained rigorously in the most effective techniques for service on a broad variety of air conditioning systems.
When you are looking for a brand-new home cooling system, our comfort consultants have the knowledge and experience to work with you and determine the best make and model for your home's needs.We have extensive experience in the home comfort field and we are prepared to provide you with any assistance you may require.
When you are looking for a brand-new home cooling system, our comfort consultants have the knowledge and experience to work with you and determine the best make and model for your home's needs.We have extensive experience in the home comfort field and we are prepared to provide you with any assistance you may require.
Fully Licensed & Certified Air Conditioning Experts in Carlsbad, Vista, Encinitas & the Surrounding Areas. While it may be known for its cool ocean breeze, the North County, CA area can also experience particularly hot summers. As such, businesses and homeowners throughout the area are reliant on their air conditioning units to keep them cool.
Air conditioners today are more energy-efficient than cooling systems made 5 to 10 years ago. They also have advanced features such as noise reduction and indoor air quality support. Whether you are installing your first-ever AC or replacing an aging unit, enlist the help of a professional, not only to help you find the best cooling system for your home but also to ensure proper installation.
Reviews (21)
Thomas Joseph
Jan 02, 2022
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Eric Arseneau
Dec 31, 2021
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Positive: Professionalism, Value
Very professional, courteous. Provided simple explanations for everything. Didn't push the upsell. Described their VIP service for a good price they come out 4 times a year, costs as much for the 4 visits as the one visit I get someone to do anyway. Very happy.
Services: HVAC maintenance, Heating maintenance
Very professional, courteous. Provided simple explanations for everything. Didn't push the upsell. Described their VIP service for a good price they come out 4 times a year, costs as much for the 4 visits as the one visit I get someone to do anyway. Very happy.
Services: HVAC maintenance, Heating maintenance
Patty K.
Dec 28, 2021
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Crystal Kamada
Dec 26, 2021
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We had a full installation of heating and air unit last year, and a water heater as well, and it's all working great. They've even come out to do mainstream and install new filters. Just yesterday though, our thermostat panel conked out on us on one of the coldest nights of the year. Despite being right before the holidays when a lot of staff might be out, Sherlock was able to get a tech out to us first thing this morning, squeezing us in between other appointments so we wouldn't freeze! The tech Mazen was awesome- so professional, and he figured the problem out and even made some suggestions and
Ken
Dec 21, 2021
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Jonathan was polite, professional, explained his findings, and also explained the process for resolving the issue with my heating unit. He even took pictures and showed me exactly what part needed to be replaced. Even more importantly, Jonathan identified a water leak in my home’s structure that he found during his assessment of my heating unit. These findings show that Jonathan has outstanding attention to detail and is committed to helping the customer. I am very grateful that he noticed the leak and informed me of the finding - he took pictures of the leak as well. Jonathan is a true professional
Jackie McGee
Dec 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I repair man’s name was Kyle and he was not only very professional but friendly as well! He was not rushed in doing what he needed to do to do the maintenance on our air conditioning/heating unit. He was very informative on letting me know what he had done. Sherlock Heating and Air always comes through with shining stars
Service: Heating maintenance
I repair man’s name was Kyle and he was not only very professional but friendly as well! He was not rushed in doing what he needed to do to do the maintenance on our air conditioning/heating unit. He was very informative on letting me know what he had done. Sherlock Heating and Air always comes through with shining stars
Service: Heating maintenance
Till L.
Dec 10, 2021
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Irene Rohr
Dec 04, 2021
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Carol D.
Oct 21, 2021
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Emily Judge
Oct 21, 2021
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We are happy with our experience with Sherlock and have already passed on their information to our neighbors.
It's anxiety producing when a major appliance needs replacing. I was impressed with how organized and communicative Sherlock was. They kept me updated on time frames, explained processes and were genuinely kind human beings. We had to have a new AC/Heater installed which for our particular home required a city permit, a crane and a lot of organizing.
*Sherlock took care of all of it.*
The day of the installation was WAY less stressful than I was anticipating and was completed hours earlier
It's anxiety producing when a major appliance needs replacing. I was impressed with how organized and communicative Sherlock was. They kept me updated on time frames, explained processes and were genuinely kind human beings. We had to have a new AC/Heater installed which for our particular home required a city permit, a crane and a lot of organizing.
*Sherlock took care of all of it.*
The day of the installation was WAY less stressful than I was anticipating and was completed hours earlier
Martha Franke
Oct 20, 2021
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Jose Rodriguez
Oct 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Entire HVAC system was replaced, including better insulated ducting with a variable speed outdoor condenser unit along with the furnace. Everything looks neat and tight. Cleaner, better air filtration, and more efficient.
Services: AC installation, Installation, Duct and vent installation
Entire HVAC system was replaced, including better insulated ducting with a variable speed outdoor condenser unit along with the furnace. Everything looks neat and tight. Cleaner, better air filtration, and more efficient.
Services: AC installation, Installation, Duct and vent installation
Yvonne H.
Oct 05, 2021
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Gene K.
Sep 21, 2021
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Lee Reiman
Sep 03, 2021
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Chris K.
Aug 24, 2021
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Called in for a service call for my heat pump which started only blowing hot air. Sales rep Bob called me an assured me someone would call me in the afternoon and come by later in the day to repair. I explained to Bob I am going out of town and have someone staying over to pet sit and I have an elderly dog that overheats and need to be sure someone will come out. No problem Bob said.
Get a text at 120 stating their techs are too busy to come out.
Do not trust a company like this, they do not value your time and keep their word
Edit, changing to five starts. Sherlock ended up coming out after
Get a text at 120 stating their techs are too busy to come out.
Do not trust a company like this, they do not value your time and keep their word
Edit, changing to five starts. Sherlock ended up coming out after
Steve Perry
Aug 13, 2021
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Michael J.
Jul 29, 2021
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Melissa H.
Jul 23, 2021
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I had high hopes from the reviews but was very disappointed. The two people who came out were friendly and professional. They diagnosed the problem with our ac unit- could not turn on, older so probably not worth the cost to repair (which I agree), basically just toast. The quoted me pretty high for a new ac unit and said I'd get a discount if I said yes that day. We felt pressured, especially when we are looking at that amount of money so I said no. They extended the offer two days. I felt a little weird about how they were pushing but thought maybe that's just how it goes. They assured
Oshin Hovannesian
Jun 29, 2021
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The team at Sherlock Plumbing, Heating & Air is top notch. What started as an emergency AC repair in the summer of 2020 culminated with a long overdue full system upgrade, mini split installation and water heater upgrade.
The sales process was painless, there was no pressure and everyone was professional, and courteous every step of the way. I didn’t feel like a customer, I felt like part of a family. The install team was prompt, thorough and took the time to explain things every step of the way.
Thank you!
The sales process was painless, there was no pressure and everyone was professional, and courteous every step of the way. I didn’t feel like a customer, I felt like part of a family. The install team was prompt, thorough and took the time to explain things every step of the way.
Thank you!
Kris C.
Aug 10, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
5 stars for the experience, 3 stars for price.
Sherlock was referred to me by my neighbor. They were professional and polite on the phone, and we were able to get an appointment quickly. Derrick was also timely, professional, and thorough. My only complaint is the cost. I suspected and Derrick confirmed that the capacitor in my AC unit failed, and he replaced it (a $15 part) in about 20 minutes and followed with a thorough inspection of the entire HVAC system which took another 20-25 minutes. $331 for the entire service feels on
5 stars for the experience, 3 stars for price.
Sherlock was referred to me by my neighbor. They were professional and polite on the phone, and we were able to get an appointment quickly. Derrick was also timely, professional, and thorough. My only complaint is the cost. I suspected and Derrick confirmed that the capacitor in my AC unit failed, and he replaced it (a $15 part) in about 20 minutes and followed with a thorough inspection of the entire HVAC system which took another 20-25 minutes. $331 for the entire service feels on
