Pacific Plumbing & Rooter
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Pacific Plumbing & Rooter
Our technicians specialize in repairing/servicing/replacing plumbing fixtures and pipes, remodeling, detecting/repairing slab leaks, re-piping homes, and installing water heaters. We provide 24-hour emergency service, even on holidays. If the office is closed, the answering service will contact us and a technician will call you back.

Rob Ketch is one of the two very talented owners of PPR. Getting into the industry when he was 21 years old, he knew right away that he had found a career that would be one where he would excel. As a native Eugene boy, he went to North Eugene Highschool where he met his lovely wife Mandi and best friend and business partner Josh.
Services
Whether you own a home or a business in Eugene, OR, at some point in time, you're likely to find yourself faced with a clogged drain. No matter the cause of your clogged drain, one thing's for sure: You need the help of a reliable plumber to come to the rescue. Fortunately, we offer drain cleaning services designed to tackle the toughest of clogs.
Our technicians specialize in repairing/servicing/replacing plumbing fixtures and pipes, remodeling, detecting/repairing slab leaks, re-piping homes, and installing water heaters. We provide 24-hour emergency service, even on holidays. If the office is closed, the answering service will contact us and a technician will call you back.
Reviews (16)
Liz C.
Liz C.
Dec 31, 2021
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We had an emergency situation with our water heater on New Year's Eve day. Austin came out immediately and took care of it in record time. Wow. There's a reason we call this company when we need plumbing services.
Jake Bisterfelt
Jake Bisterfelt
Dec 05, 2021
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Knowledgeable and efficient service. I asked if further repairs would be necessary due to the age of the system and they said it should be fine. So far so good along with the repairs they did everything has been good.
Slim Pickens
Slim Pickens
Oct 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They were amazing. Across the board.
Services: Find & repair leak, Install faucet
Diana Brown
Diana Brown
Aug 28, 2021
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Positive: Professionalism, Responsiveness, Value
We used Pacific Plumbing to install 3 faucets and repair the plumbing in our utility sink in the garage. Austin was prompt, professional and courteous. He did a great job and we would definitely use this company again for any future plumbing needs!
Service: Install faucet
Ashruf M.
Ashruf M.
Aug 18, 2021
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I had a water leak from the pressure regulator to the main line, and man..Dustin didn't disappoint. He quoted 1.5hr and did it alot faster, made more recommendations that didnt feel lile an upsell, seemed like he genuinely wanted the repair to have longevity, so we changed the valve connection to city approved one, the last one was crappy, then he also added a new pressure valve aswell. Over all with emergency service spent well below budget.. if your in need of a great plumber, stop wasting your time work with Petersen, also if you can get Dustin.
Rick Ask
Rick Ask
Jul 16, 2021
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I busted a pipe while working on the yard, and it would not stop running, even with the main water line turned off at the street. They were able to get someone out within 30 minutes of my call, and fix the issue quickly. It ended up being far less expensive than we were initially anticipating, being a same day emergency call and all. We'll definitely be giving them a call in the future for our plumbing needs!
Shelly Constant
Shelly Constant
Jul 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I called at 9:30am they had a plumber here by 10:30am SAME DAY!!!!! he did a great job and was quick. This will be my go to company from now on!!! Thank you
Service: Unclog drain
John K.
John K.
May 02, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Cody installed a new 1" pex water line from the meter to under the house. The work was fast and very professional. I am very happy with the service I received.
Jim Jordan
Jim Jordan
Mar 05, 2021
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Have had issues with toilet in OLD house.
Have had other companies try, but it never lasted long before it clogged up again.
Called one of them again ( twice) and never got a call back.
Called PPR, they sent a man out that afternoon.
Jim From PPR came out to fix it, we tried a number of different things, finally came back with a camera and pinpointed the problem area.
Showed me exactly where it was inside the pipe, and located it on the outside of the house so I could dig it up. (saved money by not paying a plumber to dig a hole.)
Found a damaged section that needs replacement.
Called and
L. Y.
L. Y.
Jul 26, 2020
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So grateful for Rob, his partner and team! They always go above and beyond the call of duty and make sure we are 100% satisfied. They are so kind and wonderful to work with. The best plumbing business in Eugene for sure!
Heron Navarro
Heron Navarro
Jun 28, 2020
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Called Pacific Plumbing for some quick service items I needed before an appraisal. Ricki Kadrmas came out and gave a thorough, detailed and competitive bid for some rather less than pleasant, under the house work. Thank you Ricki, I look forward to seeing you back out on the 14th for the scope of work.
Update: Ricki came out, was on time and professional. I had two hose bibs replaced and a shower arm secured. He was very kind even after I asked to have him swap shower heads after the inside work had been completed. He came out again that same day when I noticed a little leak in one the hose bibs
Craig S.
Craig S.
Apr 21, 2020
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We had a clogged kitchen drain and once the plumber snaked it out it was worse than before. Only at out home for 20 minutes and charged for an hour.
Worst service we have ever had for a plumber!!!!
Sunny H.
Sunny H.
Nov 22, 2019
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UPDATE -- Today was the 3rd time we've used this company.
Cody and Tyler were GREAT!
Very Efficient.
I'm watchful of expenses, and don't like being overcharged.
So, I really appreciated how efficiently and effectively these two worked.
Thank You Cody!
Thank You Tyler!
Pacific Plumbing is fortunate to have You on their team!
~Sunny :)
Kalona K.
Kalona K.
May 28, 2019
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I have a vacation rental in Eugene. While on vacation in Hawaii, my tenants called to say that they had no hot water and had limited time to be home before attending a function. Needless to say, it was a Sunday. I called Pacific strictly based on their reviews and the fact that they were open 24hrs a day. I left a message with their receptionist and heard back within 10 min. I explained my issue and the gentleman I spoke with "Travis".. was kind, professional and reassured me that he would do his best to get there asap before my tenants needed to
leave. He did exactly that! Arrived quickly
Constance V.
Constance V.
Oct 18, 2018
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After my favorite plumber retired I started to ask around for a good, honest plumber in Eugene. I had a couple of bad experiences before I tried Pacific Plumbing. I now have my new favorite plumber. I don't need a plumber often, but when I do, I really need one right away.

Today I just had a simple kitchen drain clog, and PPR were great start to finish. They answered the phone kindly and were able to get me on the schedule this afternoon.

I was immediately impressed with the plumber they sent, Rian Kadrmas. Rian called 15 minutes in advance, told me he was on his way, and arrived an the
Connie R.
Connie R.
Sep 26, 2018
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We own a number of rentals in Eugene & Springfield area. Pacific Plumbing has done several repair jobs for us. We spoke with Dustin & they responded promptly to fix clogged drains and one time a sump pump repair. This company is polite & professional. We would recommend them to landlords seeking quality work at an affordable price.

CLR Properties
Connie Radebaugh