It's our guarantee that you'll be satisfied with the appearance and quality of our work. For as long as you own your car, you have our word for a full refund and correction of any defects attributed to our labor or facility. We employ trained professional technicians that are ASE-certified.
ASE is a measurement of knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified technicians.Our goal is to improve the quality of vehicle repair and service performed on your vehicle. When you have service and repairs performed at a Napa Autocare Professional Service facility, you're covered by a nationwide warranty.
ASE is a measurement of knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified technicians.Our goal is to improve the quality of vehicle repair and service performed on your vehicle. When you have service and repairs performed at a Napa Autocare Professional Service facility, you're covered by a nationwide warranty.
Services
Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs. The shop has gone from a one man operation to employing six automotive professionals.
Our auto repair shop is conveniently located in Jacksonville, Illinois. Our quality ASE (Automotive Service Excellence) certified mechanics at Tom Finch Automotive employ today's latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles.
Brakes are crucial to keeping you and your loved ones safe on the road. If you have ever had problems with your brakes, you can attest to the fact that it can be a terrible experience. By having your brakes inspected twice a year, you can protect yourself and your passengers, and you can save money by catching any problems before they become too costly.
The GT-1 automotive line was made for all kinds of passenger car engines, from tried and true classics to the sleekest modern marvels. Whether you want the long-lasting effects of a premium synthetic, the reliable protection of a synthetic blend or a formulation specific to European engines, we've got it.
At Tom Finch Automotive, we like saving money and we are sure you do too. And at Tom Finch Automotive, we are determined to help you get the best value for your hard earned dollars. How do we do it? We offer you top of the line tires to get you safely and comfortably to your destinations - whether across town or across the country.
Reviews (13)
Timothy Ferguson
Nov 26, 2021
Report
Edward Kehoe
Sep 07, 2021
Report
John Breder
Aug 27, 2021
Report
Rayne Donell
Aug 16, 2021
Report
Positive: Professionalism, Punctuality, Quality
The place was extremely friendly, with genuinely nice staff that actually will transport you there and back. The office girls are great, the price is cheaper. I feel silly having gone to other mechanics
Services: Air conditioning, Check engine light diagnostic, Oil change, Engine repair, Tyres, Brakes
The place was extremely friendly, with genuinely nice staff that actually will transport you there and back. The office girls are great, the price is cheaper. I feel silly having gone to other mechanics
Services: Air conditioning, Check engine light diagnostic, Oil change, Engine repair, Tyres, Brakes
John Dundon
Jul 02, 2021
Report
Deana Ehrheart
May 20, 2021
Report
When we couldn't get our normal shop to fix what was wrong we called all the shops we could. Most had 2 week - 2 month waiting lists (can some of you young adults drop out of college and go to trade school please) Tom Finch Auto took us right in, diagnosed the problem (cracked flex plate) and had it fixed the next day. We have a new normal shop. Very impressed.
Kylee Valdez
Oct 06, 2020
Report
They definitely do a good job on your vehicle but If they feel like they can overcharge you they will try for sure. They gave me a unreasonable estimate on my upper and lower ball joints so I took it somewhere else and got it fixed for $700 less than what Tom Finch’s wanted charge. I’ve had other work done on my Jeep by Tom Finch’s and never had a issue with the price until this time. My boyfriend was also unreasonably charged for his new alternator and new spark plugs he had to pay $1200 for that. They also charge you to just look at your vehicle I had to pay $91 for them to just tell me
Jackie H.
Jun 03, 2019
Report
01-27-2017 bought a 5 year Megatron battery
08-28-2018 battery dead. Took it back to Finch who claimed that the defective battery was replaced.
09-28-2018 battery will not turn
11-14-2018 got vehicle started and took it to have battery tested. Battery was bad. Most likely bad when it was originally installed. Battery was never replaced as I was told.
08-28-2018 battery dead. Took it back to Finch who claimed that the defective battery was replaced.
09-28-2018 battery will not turn
11-14-2018 got vehicle started and took it to have battery tested. Battery was bad. Most likely bad when it was originally installed. Battery was never replaced as I was told.
Kenneth H.
Jul 21, 2018
Report
Keila K.
Dec 23, 2017
Report
L. K. W.
Oct 26, 2016
Report
Lisa H.
Aug 30, 2016
Report
Michelle I.
Feb 05, 2014
Report
With 4 vechiles and 6 drivers in our family, we have had our share of accidents. We have used Tom Finch Automotive for years and have NEVER had a complaint. The qoutes have been accurate and the only time the work was delayed was due to fixing a hybrid that had engine damage (new model of the car and parts were delayed from Toyota).
