Butler Roger Insurance Agency
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Butler Roger Insurance Agency
We urge our customers to communicate via phone call or email for safety reasons. Please feel free to reach out at 413-562-2304 or info@rogerbutlerinsurance.com with any questions! Bringing a personal touch to insurance while also providing unique and plentiful savings opportunities! What makes us special is our ability to write insurance from multiple carriers, giving us great options for savings!

We supports horizontal parallax backgrounds depending on cursor movement, and it also works on mobile devices depending on its position. Use our blog as a loyal resource to learn more about your current policy or to do some research on your next! Between the busy work schedules of parents and kids doing remote learning from home, parents these days find it tough to supervise their children on.
Services
It all began in 1902, when Roger Butler Insurance Agency first opened its doors. Then called Bryan & Green, it was the start of what has become a fourth-generation family business proud to serve the communities in Western Massachusetts and Northern Connecticut. Offering insurance products to individuals, families, and small businesses, the agency has been a mainstay of reliable service for over 100 years.
We're eager to hear about what's going on in your life. Whether it's a new addition to the family or just simply looking to save on your policy, we can help. This material is for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy, state and federal laws.
Life is full of unexpected events - and not all of them are pleasant. You've spent years saving and building towards your future, but a single disaster could destroy everything you've worked for. To prepare for these situations, it's important for Massachusetts residents to invest in personal insurance products.
Many antiques and other collectibles have high values that make them costly to replace in the event of damage or loss. Antique insurance may help Massachusetts residents and businesses that own these items make sure they're able to replace high-value pieces that are lost or damaged in covered incidents.
There are many Massachusetts residents who use ATVs for recreational and/or practical purposes. Those who ride these non-road vehicles assume a certain level of risk when they get on the machines. ATV insurance policies don't prevent accidents -- that's what safe riding practices are for -- but they may help riders survive the financial consequences of covered incidents.
Reviews (12)
David Lachapelle
David Lachapelle
Jun 24, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Always willing to help, very responsive when need help with coverage, great value, will have an answer to every question, great pricing
Jenny DiSanto
Jenny DiSanto
Jun 22, 2021
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Darlene is wonderful, responsive and follows up. Great agency with great staff making every transaction a pleasant experience.
Ruben Gomez
Ruben Gomez
May 26, 2021
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Patti Rubin and her team did an amazing job in assisting me with my recent insurance needs . Patti was very thorough and great at communicating through the whole process . Definitely recommend Patti and a roger butler /Greylock ins for your insurance needs.
Andrea Night
Andrea Night
Nov 28, 2020
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They used to be good. Once Martha left to start her own insurance this place tanks as far as customer service. There is none cause they don't answer and when they do they quickly get you off the phone, say they will call and ever do.
Jon Price
Jon Price
Oct 20, 2020
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Your information is incorrect. Update on 11/16/20. This initial review was for an email interaction regarding a refund check that was never received. After 26 days following the supposed mailed date, I had to ask for a replacement check to be overnighted. This of course will take time, stop payment on the first check, etc. I am hopeful.
12/2 Update. Finally received a replacement check. Clarissa was especially helpful. She initiated the replacement.
Krista Victoria
Krista Victoria
Jul 17, 2020
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Roger Bultler is always so helpful! I have been using them for 18 years and have never had a problem. They are always very attentive and friendly. They definitely find the best rates around!
Edward Osowski
Edward Osowski
Jun 13, 2020
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The staff at Rodger Butler Insurance has always gone over and above the call of duty when helping me with my insurance needs over the years. 30 years ago I moved from Westfield to the Boston area, I have maintained my relationship with Rodger Butler because of the team of professionals who always go out of their way to ensure that my needs are met. A week ago I was going in for spinal surgery, the only day I could pick up my RV was on a Saturday when the office was closed. Darlene offered to watch for my paperwork to come in and to make sure I had my insurance stamp so I could bring my RV home
Raymond Maynard
Raymond Maynard
Jul 31, 2019
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They don't treat you like a wallet with things that need insurance. They are always very friendly and knowledgeable. I am happy to do business with them.
Kelly Smith-Wright
Kelly Smith-Wright
Jun 26, 2019
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Super responsive. I needed something for a HELOC closing the next day and it was handled immediately. Very appreciative!
Darlene Biggs
Darlene Biggs
May 31, 2019
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Everyone is friendly, knowledgeable, and professional. They are quick to respond to my questions. They explain available options and ways to save money. I have been a customer there more for over 40 years. I definitely recommend them.
Julia Vasquez
Julia Vasquez
Aug 10, 2018
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I was referred to this agency about 3 years ago and it was the best recommendation! They get back to you quickly via phone call and email. Darlene is always a pleasure to work with and super friendly. They are great to work with.
Dave S.
Dave S.
Jun 09, 2017
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I recently opened a new business and was shopping for business insurance. A lot of my calls to other agents were never returned. Mary returned my call right away, was helpful and professional, and is very responsive. She guided us through liability insurance and workers comp, two things that I don't know that much about. She was patient and explained everything thoroughly. I ended up becoming a client and I'm thrilled with the decision. Thanks Mary!