Heartland Healthcare Service
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We believe that pharmacy services should be effortless so that you can focus on caring for your patients. Insurance rejections can wreak havoc on a patient's on-going care, and can cause a lot of frustration for you as you try to manage their health despite the interruption. Our Clinical Intervention Center (CIC) is your answer for cost-containment as it helps manage clinical rejections and reduces non-covered charges.

Your biggest concerns center on the safety of your residents. And you know your facility better than anyone else. Which is why we offer an array of clinical support services, and let you decide what will best serve you. We've designed our services with 3 things in mind: the safety of your residents, medication cost reduction, and customized nurse support.
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Originally established in 1994, Heartland consists of four Long Term Care Pharmacies located in Ohio, Pennsylvania, Maryland and Florida. We have been providing quality pharmaceutical services for over 25 years, currently serving 20,000 beds in ten states; dispensing over 300,000 prescriptions per month.
Since 1994 we have been delivering high-caliber solutions designed to meet the ever changing needs of our nursing centers and their patients. We value our patient care partners, always seeking to improve our services to you. We are always 'on call' with Pharmacists and Technicians available 24 hours per day, 7 days per week.
Heartland is a Long-Term Care Pharmacy company owned equally by HCR-ManorCare (HCR) of Toledo, Ohio and CVS Health. Heartland Healthcare's joint ownership between a long-term care provider (HCR) and a pharmaceutical provider, CVS Health (Omnicare), give Heartland the benefit of understanding the specific and evolving needs within the long-term care industry.
Our Clinical Intervention Center is comprised of employees dedicated to managing clinical rejects and processing Prior Authorizations whenever possible. All in an effort to reduce non-covered charges and therapy disruptions. OCC (Omnicare Communication Connection) Portal available on Omniview to access and respond to pharmacy notifications.
Heartland provides Clinical Support to your center with specially trained staff offering a variety of services all designed to ensure your residents have the best care possible. Quality: The department is staffed with highly trained pharmacists and technicians.

The pharmacists are experts in pharmaceutical calculations and are able to dose aminoglycosides, vancomycin, TPNs and other medications that require specialized dosing based on the patients' demographics and labs.Safety: Unmatched commitment to remaining USP 797 compliant, in keeping with our patient first approach.
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