Luciana started in the cleaning business in 1995 in a local cleaning company and over the next year progressed from cleaning to sales before leaving to set up her cleaning crew in 1996. Her strong points includes sales operations and cleaning perfection when the situation demands. Luciana has worn many hats over the years learning and instructing cleaning crew and she is still as enthusiastic about office and home cleaning as ever.
Luciana is also responsible for visiting clients during office hours to ensure cleaning standards are maintained and meet the customer's satisfaction. Our cleaning personnel have great attitudes and maintain the highest level of workmanship. We ensure their work is of the highest quality by developing an action plan that is previously agreed upon by our client, followed by on site training by management.
Luciana is also responsible for visiting clients during office hours to ensure cleaning standards are maintained and meet the customer's satisfaction. Our cleaning personnel have great attitudes and maintain the highest level of workmanship. We ensure their work is of the highest quality by developing an action plan that is previously agreed upon by our client, followed by on site training by management.
Services
Luciana Sousa started this service twenty years ago after work for local company. She started her business after she learned that people needs more than just clean their home or office. She assures that your satisfaction is main concern. She will make sure that you are 100% satisfied on every cleaning visit.
Trust Cleaning Services - We are first option for office cleaning and home cleaning services in Massachusetts. We use modern equipment with technology to provide you with high leel of professional maintenance services. Our on site supervisor|manager maintain close to the job site for a better communication and aslo to ensure ongoing satisfaction.
Reviews (3)
Jacquelyn H.
Jan 27, 2017
Report
I bought a groupon for this company because it said they serviced within 20 miles of zip code 01760, I am exactly 20 miles from the zip code. When I called to make my appointment they said I was wrong and it was only 15 miles, I told them I was literally looking at the groupon and it said 20. They told me they would have to call me back. I got a call the next morning and was told they did not come to Boston but that they would speak to the manager and get back to me. 2 days later and no call back. I called and left a message and never heard back. 2 more days go by and I finally called groupon for
Brittany S.
Feb 26, 2013
Report
They wouldn't honor their Groupon b/c they changed their service area. Groupon won't refined my money because they are claiming I didn't read the fine print. I think I would check to see if my apartment was in the coverage area first before purchasing. I checked and my apartment WAS in the service area. Now they won't cover it.
Please save your self the disappointment.
Please save your self the disappointment.
Beth C.
Jul 16, 2012
Report
Well, I purchased a living social voucher to try these folks out, as I was looking for a service. After months of not being able to schedule anything with them as they wouldn't return any of my calls - AND I hadn't even mentioned that I had a voucher - to them I was just a potential new customer, which is what I was - they finally called me after I called and complained to Living Social.
I scheduled for them to be here today (the first time they could get here - not a convenient time, but whatever. They didn't advertise that they don't come to Arlington but on a couple of
I scheduled for them to be here today (the first time they could get here - not a convenient time, but whatever. They didn't advertise that they don't come to Arlington but on a couple of