Lakeway AC & Heating

I can't say enough about Lakeway AC. I have used them in the past and been happy with them thus my call to them again today but after todays visit i had to write a review. I called them this morning about a leaking AC unit due to the drain being clogged and they came out the same day. Ray was the technician. He is excellent. I will definitely ask for him in particular next time. We have had this problem continually as long as we've lived in the house. He noticed something they had capped incorrectly on both our units when they were installed which has contributed to this being an

Great experience with this company, had my entire A/C unit replaced by them. Fast and Professional work.

Our A/C unit went out last night. Called late this morning and Ray was at the house a little after 2 pm. Diagnosed the problem in about ten minutes, fixed it in another fifteen minutes and our unit was humming cold again! He explained as he went, was thoroughly professional and personable, and the price was certainly reasonable. It is obvious this is a wonderful business and we’re lucky to have them.

Called Lakeway AC & Heating on Friday morning 8:05AM and spoke with Jennifer to schedule an appoint. While I was expecting to hear that the earliest appoint would be days away, Jennifer advised me that she could get someone out before noon the same day.

Ray arrived at about 9:00AM the same morning. Ray was respectful in my home, wore a mask, observed the 6ft social distance, etc. I described the problem with my AC unit and Ray diagnosed and repaired the problem in a very timely manner.

In the future, when I need my AC repair, Lakeway AC & Heating will be my first call. I strongly

Our AC went out overnight and they were able to come out to our house by lunchtime to diagnose and fix the problem. Miguel was very professional and took the time to explain our problem to us and what items may need maintenance in the near future.
We will use them for all of our heat & AC needs going forward!

I just found my new A/C company! Prompt service, super friendly, lots of great tips on how to keep things running smoothly. Thanks!!

Great service and quick resolution of our issue. The service tech was friendly and very professional and knowledgeable. Best place we've used.

I've needed them a couple of times and find them to be very fair and reasonable. Customer service is excellent and the quality of their work is great. I'm very glad to have found them.

John, the owner, is a super nice guy. He spent lots of time giving me advice on air conditioning my garage, going through all the options, and even offered to let me borrow one of their portable AC units to see if it would be enough cooling for me. As a Lakeway resident, I will for sure be doing business with them in the future!

My AC went out on a Sunday evening and was sure it was going to be a long night. I was referred to them by a friend and gave them a call. Not only did they show up on a Sunday, but they were there in 15 minutes. The repair costs were very reasonable and I had the AC cold before we had to put the kids to bed. Thanks for the quick and professional service!

Can't say enough about how happy I was to find these guys.

I work as a public servant on 24 hr shifts.

I was gone at work when my wife called me at 10 at night saying the AC was making an awful sound. Sure enough it sounded like our fan motor was about to go out...knowing what I know, I've seen motors quite literally burn up and catch fire. So that would be bad.

But here I am stuck at work.

So I called another company who claimed to have 24hr service...no reply.

Then I call Lakeway Heating and AC. 2nd ring pick up...and at my house in 15 mins. Did a great job, fixed the problem

They don't stand behind their work and after they didn't make a proper repair and I had an issue 1 week after they came to my house they wanted another $150 just for the service call on a Saturday. They told me to wait til Monday. It's over 100 degrees! I'll never use them again. After checking them out with a few other people it turns out they have a reputation for poor workmanship and customer service. There are many other reputable HVAC folks with way better service and more reasonably priced.

During a brutal heat wave my AC goes out and the company ( CASA mechanical) that installed and has serviced my home after $$$$$$ told me that it would be about 1-2 weeks before service. Thank god for Lakeway AC & heating. This company fixed the problem same day and was very professional and reasonable. I am now done using CASA and
will use Lakeway AC & heating exclusively from now on.
Thank you...

Moved into a new home and was having some issues with the AC. Thought, let's just get someone out here to be certain. Called Lakeway AC & Heating, a technician was onsite within a few hours. Wow! Great service, inspected the entire system, cost was reasonable. Thanks Lakeway AC & Heating!

Our heater has gone out 3 times now. The first two times we used our home insurance and had terrible customer service with another company and they never resolved the issue. First call to Lakeway AC & Heating was completely different. They were out to our house within a matter of hours and had the problem resolved. Technician was knowledgeable and efficient. Heater hasn't failed since. I'd highly recommend them!

I would give them six stars if it were possible! Chris is the best!! After several service calls before me on a Sunday no less, he showed up EARLIER than he estimated, and as usual with a great attitude and a smile on his face, not to mention being extremely knowledgeable. No games! He got my unit running even though it needed parts to repair it permanently. These are the kind of people you wish you had for neighbors!!
Gary Johnson, Hudson Bend, Texas

We didn't end up using this company but the service was excellent. We were impressed with the company and the technician. The tech thoroughly looked at the existing system as well as the ducting and square footage to come up with two quotes for us. He was able to get me to throw quotes within 24 hours. We ended up using a company that we have used in the past however I would definitely recommend Lakeway air conditioning and heating two other homeowners. They're pricing was fair and their knowledge seemed very good.

If you have AC trouble in the Lakeway area, you NEED to call Lakeway AC & Heating. Knowledgeable, trustworthy, helpful and prompt. Two thumbs WAY up!!