In 1965, Lemuel C. Johnson founded Johnson Plumbing. It was the first plumbing company in Desoto. Johnson Plumbing has grown to become Dial One Johnson Plumbing, Cooling and Heating. The company is now owned and operated by Lemuel's daughter-in-law, Sherrie Johnson-Hartsock, with his grandson, Daniel Johnson, a third-generation plumber who is also the Service Manager.
It was important to Lemuel that the company was founded on building community and providing great customer service. Our family has done our best to preserve these values. We understand, as the original Mr. Johnson did, that maintaining excellent customer service and building relationships with customers is key to providing great service.
It was important to Lemuel that the company was founded on building community and providing great customer service. Our family has done our best to preserve these values. We understand, as the original Mr. Johnson did, that maintaining excellent customer service and building relationships with customers is key to providing great service.
Services
This was the second time I called DialOne for their service they were really thorough and fast in how to explained to me what troubles I have and jumped right into it and get it done. The jobs performed was nice and neat. Daniel D. did an excellent job. I highly recommend Dial One Johnson Plumbing to others.
We understand that plumbing and HVAC services can be costly. As members of the communities with families ourselves, we never want to put you in a difficult financial situation just so that you can receive our services. Our team at Dial One Johnson Plumbing, Heating and Cooling is happy to offer financing options.
Dial One Plumbing, Cooling and Heating has been providing exceptional services for homeowners in Cedar Hill and the Dallas Area for over 50 years. Our expert teams are licensed, insured and highly trained. We understand how important it is that you get timely, trustworthy repairs for your heating, cooling and plumbing systems.
From the initial phone contact " How can we make you smile today!" Loved this greeting to the interaction with the repair tech, it was a very pleasant experience. The response time as well as the repair were handled in a very timely matter. Professional & great customer service are hard to find! I absolutely felt valued as a customer & will highly recommend your services to my friends & family!
In most areas of Texas, air conditioning is essential to year round comfort. Because they're on all of the time, homeowners understand that air conditioning units need regular repairs and maintenance. When your air conditioner is in need of a tune up or check up, hire the best HVAC technicians in the Dallas area.
Reviews (8)
Darla Thompson
Dec 31, 2021
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Michelle G.
Dec 26, 2021
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Antoinette Wood
Dec 06, 2021
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Cannot recommend Michael from Dial ONE enough... we recently turned a house in East Dallas into an airbnb for short term rentals. Our very firsts guest checked in the night before Thanksgiving and unfortunately discovered that the hot water was not working. In panic I called multiple 24hour plumbers trying to find one available to come out on a Holiday. Two plumbers agreed to come the following morning and I was going to use whoever showed up first. The other company showed up before this one and told us the pilot light wouldn't stay on and that the repair would be more costly than to replace it
Deede Redic
Nov 18, 2021
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Adam B.
Sep 10, 2021
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Had a toilet leaking from the seal for a while and it eventually ruined the flange. Sure I could have repaired it myself for a fraction of what it cost to pay a plumber, but I have a bad back, so I decided I'd rather pay someone else to do it. I know plumbers aren't cheap, but it is what it is. Called Dial One Johnson to do the job. Everything went smooth. They answer the phones quickly, scheduling was flexible, they showed up promptly, they were professional and safe (wore masks and advised they were vaccinated), they worked quickly and efficiently and cleaned up after themselves
Maurice D.
Jul 07, 2017
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Judy S.
Nov 08, 2016
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Our Plumber was Brian. While my father was on vacation we discovered a gas leak, after calling the gas company, who came quickly and found three leaks, we call Dial One Johnson Plumbing. They sent Brian to fix our problem. He fixed the three leaks by replacing three valves and hoses. We ask if he could look at a stopped up bathtub. As he was trying to unstop the tub he found that the pipe under the house were rotted out. In fact after he got under the house he found several pipes and joints in the same condition. It took him several days to fix the piping and tub fixtures. Brian was always courteous
Sue Ann S.
May 08, 2015
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Dial One has been my plumbing company for more than 10 years. And, there are many reasons for that. Again, today they showed up on time, and did a terrific job on the leaks and repairs. One thing I appreciate is that they give me options, when possible. I am always at ease when they are in my home, and with their professionalism. James did a great job today. Thanks so much.
