If you're looking for a plumber who treats his clients with honesty, respect, and appreciation, choose Roman's. We do our best to provide the highest caliber of plumbing service in Sonoma and Marin County. At Roman's, the phrase "quality service" doesn't just refer to the plumbing job itself. It refers to every step of your job, from the first call you make to us to the completion of your work.
Our company meets the rigorous standards for Diamond Certification, representing the highest level of independently verified excellence in customer service. Very few companies meet these standards. You can count on Roman's as a safe, reliable local plumber. In the first year, we built our client list primarily by referral alone!
Our company meets the rigorous standards for Diamond Certification, representing the highest level of independently verified excellence in customer service. Very few companies meet these standards. You can count on Roman's as a safe, reliable local plumber. In the first year, we built our client list primarily by referral alone!
Reviews (15)
Dan M.
Sep 04, 2021
Report
I contacted Roman's Plumbing along with 3 other plumbing contractors that advertised serving Sonoma County for a hot water recirculating system installation in my Oakmont 2 bathroom home. I arranged an assessment appointment with Roman's needing an experienced evaluation and estimate for the best way to proceed. Jay showed up on schedule and on time, walked me through my options with good explanations, including a tankless system. I opted for his recommended system, signed the work order and then had another positive experience dealing with Monica in their office. Jay showed up today
Alan F.
Jul 13, 2021
Report
Excellent professional, competent, efficient, and friendly service. Roman and his able crew arrived before the scheduled time and completed their work early. The worksite was left immaculately clean. The installation (tankless water heater) was neat and professional. Our experience using Roman's plumbing was the best to date. His pricing is fair and honest. They will be our plumber of choice for any and all future plumbing needs.
Sunflower B.
Jul 02, 2021
Report
Michael F.
Jun 16, 2021
Report
I was quoted $2200 for a job that should have cost $500 or less. When I said it didn't look anything like a $2200 job, Jason went to his truck and spent time speaking to someone (office), he came back and said how about $1500? I knew this was still 3x what it should have cost but I relented. This was the last job I will ever do with Romans as too many plumbers (Ongaro, Dolcini, small jobs, Peter Levi) are testing just how much the naive public are willing to bear. Just call Joe's Plumbing for a fair deal. No, I don't work for Joe's.
Michael B.
Apr 09, 2021
Report
This review is long overdue as Roman's plumbing has now been out to our place a couple of times, albeit years apart and completely unrelated issues.
There's a reason this company has such stellar reviews: from Monica's prompt, professional callback, to delivering spec-sheets (on time, as promised) to Williams installation, also on time.
If you need a plumber, look no further.
Thanks again for all your help
There's a reason this company has such stellar reviews: from Monica's prompt, professional callback, to delivering spec-sheets (on time, as promised) to Williams installation, also on time.
If you need a plumber, look no further.
Thanks again for all your help
Jared B.
Mar 30, 2021
Report
I originally posted a review with issues I had over charges that I felt were too high given the service rendered (My wife was home while I was at work). After doing so, I called and left a voicemail regarding this problem as well as a problem that was still present. After doing so, I received a call from the owner who apologized and went out of her way to make everything right. She found an error in the charge and let me know she was making a correction. She also sent their plumber back out to our home.
I decided to change my review and debated on giving 4 or 5 stars. I decided to give 5 stars
I decided to change my review and debated on giving 4 or 5 stars. I decided to give 5 stars
Kevin G.
Mar 02, 2021
Report
Jeanne G.
Jan 12, 2021
Report
I love these guys. They mask up for safety. They keep you apprised of the status and cost of your repair. They installed our water heater. My master bath was remodelled in 2018. The contractor's plumber said my sinks could not be installed the way I planned. Roman's to the rescue. Perfectly done without a problem. Two years later, the shower fixture started leaking. Roman ordered the Parts from Florida. Once they arrived, I had my shower promptly repaired.
Marina M.
Dec 12, 2020
Report
I've been using Roman's since 2011, when my water main sprang a leak. Roman's has always been honest, and I value that highly. They do great work and take the time to explain their charges up front and what they're going to do.
The first time they needed to clean out my kitchen pipes, they recommended they install a cleanout. I took that recommendation and have been super happy I did. Whenever they need to come clean out my kitchen pipes, it takes them so much less time (and therefore saves me money).
This year, I needed another kitchen cleanout (or thought I did) and was
The first time they needed to clean out my kitchen pipes, they recommended they install a cleanout. I took that recommendation and have been super happy I did. Whenever they need to come clean out my kitchen pipes, it takes them so much less time (and therefore saves me money).
This year, I needed another kitchen cleanout (or thought I did) and was
Alisa G.
Aug 28, 2020
Report
I used to recommend these guys strongly. They've lost their minds. Less than 5 years ago, they installed one complex expensive part to manage water pressure at my tiburon home. When Roman finished I expressed concern over the exposed joints when prior plumbers had painted or covered those joints. Now 5 years later, those joints have failed causing a 1 gallon per year leak. Not a big deal but a problem that needs to be repaired. After a $95 cost to come quote the "repair" (which I thought was a warranty item) his guy tells me I need to pay $1595 and replace the entire unit as
Paul Topolos
Mar 21, 2019
Report
Dana Daunell
Sep 25, 2018
Report
Roaman's literally saved me from my pile of sewage yesterday.
I got home from work at 4 in the afternoon, ran a load of laundry, ran the dishwasher, and then realized that my toilets and bathtubs/showers were filling up with sewage.
I called Roman's and Monica got back to me within 15 minutes, and had two technicians out to my home within an hour at the end of a day. Thank you so much. The technicians were efficient, professional, and so great at taking care of the job. You guys rock!
I got home from work at 4 in the afternoon, ran a load of laundry, ran the dishwasher, and then realized that my toilets and bathtubs/showers were filling up with sewage.
I called Roman's and Monica got back to me within 15 minutes, and had two technicians out to my home within an hour at the end of a day. Thank you so much. The technicians were efficient, professional, and so great at taking care of the job. You guys rock!
Cathy Selmi
Mar 16, 2018
Report
Theo K. Madias
Mar 15, 2018
Report
Jerry Millard
Jul 26, 2017
Report
A nice bit of mail to come home to... a personalized Thank You card from the folks that put our new water heater in. I don't hardly ever plug a business, but this one I will. Every positive review I read about them or heard through my brother's having been recommended to them before were spot on. Super nice, super efficient, and polite and… compassionate, from the folks on the phone to all 3 different guys that came to the house. Nothing dirty, yet even still when one guy asked to use the bathroom, still put foot covers on before coming inside. The way he did it, I can tell it's routine
