Woodfin
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Woodfin
It takes great people to make a great company, and at Woodfin, our people are the best - and it's no accident. Our belief in the importance of quality people is reflected in the way we hire, train and reward employees. We hire hard-working people who understand the importance of customer service. We then give these hard working folks the training and equipment they need to be highly effective in their jobs.

We understand how important a great customer experience is to you! Our Management team has many years of combined experience in all sorts of home services and maintenance needs, such as Oilheat, heating and air conditioning, electrical, plumbing, security and more. We feel nothing compares to the quality of work that comes with experience.
Services
When it comes to heating and air conditioning, Richmond, Virginia is home to the very best comfort company, Woodfin. We're also a leader in providing fuel oil, 24 hour emergency service, standby generators, plumbing, electrical, HVAC services and home automation - as well as our innovative customer rewards program.
Our Woodfin professionals install nothing but durable, high-quality heating equipment that delivers years of comfort efficiency, quality and reliability. Now that's a faithful friend! We take pride in our excellent reputation for servicing heating units here in Richmond. It all starts with our heating technicians, who are extensively trained on a wide variety of heating equipment.
At Woodfin-Your Home Team, our employees are our greatest asset. We are proud to invest in our employees, their safety, their families, and their happiness. At Woodfin Heating, Inc., we are committed to cultivating an environment of mutual respect and inclusion.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, age, sex, national origin, gender, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For the past three years, our paid internship program provides students opportunities to spend the summer gaining hands-on professional experience. The majority of our past interns are currently excelling in full-time positions within our company! If you are interested in an internship with Woodfin-Your Home Team, please email hr@askwoodfin.com.
Our customers often tell us, "I'd love to tell others about the great service Woodfin gives me." Well, now you have the perfect opportunity to let everyone know about your positive Woodfin experience. Better yet, spread the word - tell your friends about Woodfin on Facebook and Google. Thank you in advance for your kind words!
Reviews (22)
Steve Young
Steve Young
Jan 11, 2022
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Josh has been here at least three time for maintenance check. Very nice guy.
Carol Gabala
Carol Gabala
Jan 05, 2022
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The Woodfin team was able to get an appointment scheduled for the next day which is incredible given the bad weather we’ve had this week. Jesse showed up and fixed the problem immediately. Appreciate his expertise and experience.
Mark Berkowitz
Mark Berkowitz
Jan 05, 2022
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Positive: Professionalism, Responsiveness, Value
Woodfin arrived within 30 minutes of our call to repair our furnace. Repair was completed very quickly. Great customer service (again)!
Service: Repair HVAC
Joy Morene
Joy Morene
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Service men came to house to check on gas fire logs. They quickly discovered the problem and had the gas logs working properly. They answered some questions and stayed to see that everything was running smoothly. Excellent service.
Jason Denton
Jason Denton
Dec 27, 2021
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Gene Hurt and his associate did an excellent job listening, and working together with me on diagnosing the source of my issue. Upon identifying the problem area, they were able to quickly use their tools/machines to unclog my drain which a prior company was unable to do.
He was also empathetic to my situation as I had recently lost a loved one, so even just acknowledging that in genuine caring way in a very stressful time went along way with me.
would highly recommend him and his associate to anyone else.
Linda Hardy
Linda Hardy
Dec 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Paul is a great guy! Very pleasant and very professional. He got my gas logs burning and fixed my toilet! I recommend him highly. Thanks Woodfin for great service!
Zachary Cochran
Zachary Cochran
Dec 21, 2021
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Woodfin installed a 1000 gallon in ground propane tank and i was amazed at how they went to great lengths to ensure they left my yard and property in virtually the same condition they found it in prior to excavation and install. Their entire 5 person crew was personable and great to deal with. I’m in a service industry and i realize how difficult good help is to find and Woodfin’s staff was awesome!
Pat Jenkins
Pat Jenkins
Dec 15, 2021
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Awesome and courteous service from the Woodfin technician today. Highly recommend Woodfin for your HVAC needs.
Sharon E. Caleb Jones
Sharon E. Caleb Jones
Dec 15, 2021
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We had a boiler put in and the professionalism, timeliness and friendliness caused this process to be so smooth and tolerable. We absolutely love the service and the team they sent to do the work. Jesse and team, thanks for doing such a wonderful job.
Celia Boyer
Celia Boyer
Dec 13, 2021
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Had a heater put into my fireplace today by some very kind workmen from Woodfin. They did a great job! Highly recommend!
Shannon Francisco
Shannon Francisco
Dec 05, 2021
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Woodfin’s Home Team ALWAYS does an amazing job with our various home needs, and today was no exception! Rodney was on time, & worked hard and efficiently to quickly repair an outdoor water leak. We appreciate the fantastic job he did for us and also appreciate his friendly, respectful and personable demeanor. He was the best! 10/10 Highly recommend! ⭐️⭐️⭐️⭐️
Sherri Page-Thomas
Sherri Page-Thomas
Dec 01, 2021
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Corbyne Stiff provided excellent service. He explained everything where I understood, and completed the service in a timely manner.
Amy Tankoos
Amy Tankoos
Nov 20, 2021
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Phillip did a wonderful job. This was supposed to be a simple "replace the motherboard" repair on a steam humidifier but turned into something more involved. The original installation was done by a different company and apparently was not wired correctly thus frying the motherboard after a few years. All of this had to be discovered and fixed by Phillip. He made sure the job was completed the same day. He was very professional and courteous.
Beth Ann Sheehan
Beth Ann Sheehan
Nov 20, 2021
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I am not a review type person but my call experience just made my day! I called first thing this morning for a service appointment and spoke to Desiree. She was the best! Her voice is cheerful and professional. She seemed happy to be of service and I really REALLY appreciate her can do attitude! It is easy to “just do the job” but her attitude spoke volumes! Nicely done Woodfin- you found yourself a great one and she is definitely what you want representing your company!
Todd W.
Todd W.
Sep 04, 2021
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Worth the time to read if you are in the market for HVAC system. Woodfin stepped up in a difficult situation. In August I elected to replace my failed propane emergency heat unit and try to reuse my 12 yr old heat pump that was still running (In fairness to Woodfin they tried to discourage me from doing this). Anyways, sure enough after installing the new furnace and bringing the house back down to temp, the compressor failed within hours. As a homeowner I was skeptical...feeling like they may have done something to hasten its failure. A difficult situation and conversation to say the least
Lisa F.
Lisa F.
Jul 16, 2021
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They arrived to figure out where a sewer gas odor was coming from. Turns out, it's because our new home had been vacant for a few years. They didn't have to do any work, so we weren't charged. That being said, they still took a moment to crawl under the house to check for leaks.
Harrison T.
Harrison T.
Apr 09, 2021
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Easily was able to schedule a free estimate during a time-frame that worked for me after work. Looking to get my 10+ year old water heater replaced, and as a new homeowner, I knew little to nothing. Technician called me when he was on his way and arrived masked, and with boot covers to not track in any dirt! Loved the thoughtfulness. Technician quickly analyzed my water heater, took measurements, and answered any questions I had about the pros/cons of buying a new heater when my old one was still in working shape. I was emailed a copy of my estimate within 12 hours.
It was also nice to know that
Abby W.
Abby W.
Mar 06, 2021
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Oh, Woodfin. You tried to scam over the wrong woman. I called Woodfin because our downstairs wasn't heating properly. Woodfin told me my system was so broken that I'd need a complete replacement for $10K-$20K. Long story short, nothing was broken it just needed a cleaning and I got my unit fixed by someone else for $100.

Here's the whole story... Woodfin sent a technician out to provide standard maintenance on both units. After he serviced our upstairs unit, he informed us that our whole downstairs unit would need replacing. They said the compressor wasn't working. To repair
Pamela B.
Pamela B.
Feb 13, 2021
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There is an ice storm this weekend. I got my propane fireplace filled Friday. It was empty so i need a leak test. Why didn't Woodfin do the leak test while they were here? Why don't all the filler know how to do a leak test? The rep called me while I was at work. "Well, I don't think they have time to come back". Mind you, they charge my card $360 to fill the tank, yet I cannot use it because they turned it off. There's an ice storm! Am I working for you or is it the other way around? Anyway, they can't come back till the middle of next week during working
Brian G.
Brian G.
Jul 27, 2020
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Originally had Woodfin check out my two heat pumps (AC). Within the next month both capacitors went out and both units were found to be 3+ lbs low on freon. While I understand capacitors go out from time to time the low freon should have been caught during the initial service call.
Sue M.
Sue M.
Jul 01, 2020
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OUTRAGEOUS FEES for the work performed. In the past month they've charged me just shy of $600 to clear two AC condensation lines. First visit 20 minutes, second visit 10 minutes. I kid you not.
Rob M.
Rob M.
Jul 25, 2018
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Removed our old systems and installed new. Excellent work and couldn't be happier with them. No hidden costs, no pressure, we needed our systems replaced as they were in very bad shape, almost burned the house down at one point.

The installers even offered to spread the 7 stone I bought for the heat pumps to sit on. As far as the attic install the only thing I would have asked different is the drain hose just barely gets in the way of the filter media door but still, not a big deal.

As far as the subfloor air handler location, they had to cut a section of drain pipe to get it installed