Croghan AutoCare Ltd. has been providing quality car care in Wilmington, OH, since 1996. Our shop employs honest ASE-certified technicians and mechanics, and we use the latest technology and equipment for our repairs. Because we are a certified NAPA AutoCare Center, we are able to provide the benefits of an established national company while offering the personal touch of a local business.
We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own. Come by and visit our clean and professional shop or call us for an appointment today!
We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own. Come by and visit our clean and professional shop or call us for an appointment today!
Services
I can?t say it enough, you guys are the best, I highly recommend you to all my friends. You always make sure to go over everything you did to our vehicle, and you do not do anything to our vehicles until you tell us. You have a great bunch of guys that work for you, very polite too! Jim Croghan and his team are the best!
Welcome to the testimonial portion of the Croghan AutoCare website. I always appreciate the feedback my customers have on their experience in my repair facility. The staff and I go to extraordinary measures to get things done right the first time. This is the place to let us know how we have done that for you.
Input the access code (from the postcard) and the phone number that our shop has on file for you. The phone number could be your home, business, or mobile. If having trouble, please input the shop's phone number. Use your invoice number from a recent service and your last name. Note: Please be aware it may take up to 48 hours from the time of your visit for our systems to update and recognize your invoice number.
Reviews (10)
Kelley Frary
May 13, 2021
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Aaliyah Staufenberger
May 04, 2021
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I’m from Buffalo and driving down to Tennessee to go visit family. While on I - 71 South I had started to feel shaking in my vehicle during accelerating past 60 mph. Had come off the highway to look for repair shops near me. Noticed great reviews (which were all true) and clean looking shop. Called them, brought it to them and they were absolutely amazing. Could not have asked but a better experience for a not so great of situation. Wonderful employees and owner, treated my dogs like royalty by bringing them water. Wish there was more places like this one. Cannot express how thankful I am for
Bill Butler
Feb 10, 2021
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Our daughter was driving back to Cincinnati and her check engine light came on and Croghan’s was the closest service station off the I-71 exit. I called and talked to James, explained the situation, and he said they would take care of her when she arrived. They did a diagnostic test on the car, told her it was safe to drive once she got back home, and told her they just wanted her get back to Cincinnati safely. What a professional and courteous group! Thanks for the great support!
Alfred Yates
Jan 31, 2020
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Caught in the middle of Columbus and Cincinnati, I cannot say enough about how this team treated my truck with sincere urgency, transparency, and expertise. Everything about my unfortunate visit exceeded expectations (from communication to cost), and the bar has officially been set high for all other auto shops to attain. Thanks Croghan and team!
Josh Rennie
Nov 29, 2019
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I broke down on my way home from a family vacation and lucky for me croghan auto care was the closest place so i had my vehicle towed there i was a little nervous because you never know who you can trust with your vehicle care but wow was i surprised and amazed by the expertise and helpfulness of the croghan auto care staff, Jim was very very helpful he would call me and explain what they had found that day and detailed out the pricing and what it would cost to proceed the next day and what it entailed, he also gave me multiple options on how i wanted to proceed i can not say enough great things
Brian Yoder
Jul 07, 2019
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Scott Greenlee
Jul 09, 2018
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I hit an animal on the way back from Columbus late one night. My car overheated and I had to pull over in the freezing cold. The tow truck driver recommended we take my car to Croghan since it was close to the accident. I was scared at first since Ive never heard of this place. I had absolutely no reason to be scared. Jim was awesome. His shop did an amazing job, he kept me in touch the whole way with constant emails and when I showed up he even showed me exactly what was wrong. I wish I lived closer otherwise I’d take my vehicles to him every time. If you live in the area, you need to bring
Stacy Taylor
Feb 05, 2018
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Croghan autocare came to the rescue as my family was stranded along I-71 with a DEF fault in our truck and a trailer load of livestock. In about an hour, the problem was resolved and we were back on the road. Can't say enough about their exceptional service, great response time, while remaining affordable. There are still good people in this world and Croghan autocare definitely fits the bill. Even received a text message later that day making sure we got home okay. Can't say enough about Croghan AutoCare!! Thanks so much!!
Marvin Corbin
Jan 07, 2018
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Jim Croghan (owner) is the only mechanic around that I trust or will go to. Known for years, he has always been honest, trustworthy, and makes only repairs that is required or requested. His whole staff are also polite and friendly. Mr Croghan keeps up with all the new auto systems by going to continuing education classes that the parts and manufacturing companies put on. As with all repair shops, Croghans is not the cheapest, but with his integrity, you won't be over charged or charged for items not needed and the work will be done right the first time. Jim Croghan is also very good about explaining
Patrick Ransdell
Jan 16, 2017
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My Honda Fit broke down heading north on 71. Really terrible situation with a 10 month old in the car. The good part is that the closest mechanic was Croghan AutoCare. He fixed the problem (spark plug shot out of the engine, taking a chunk of it with it) at a really reasonable rate. This alone was worthy of 5 stars, but later that month I took my second car (Honda Civic) into a chain mechanic store because my AC was not working. They quoted $1700 to replace the whole AC system. Since I live in Columbus it is harder to get to Croghan, but I called him up and he said he would take a look. He explained
