Potter Heating & Air Conditioning-Perrone Plumbing has served Syracuse, NY, and the surrounding communities with top-quality plumbing, heating, and cooling services since 1944. We offer a broad range of services, and make it easy for our residential, commercial, and corporate customers to make one call to repair or install up to three different systems in your home or office.
Our team is reliable, trustworthy, and experienced in handling both small jobs and large projects. It is the mission of Potter Heating & Air Conditioning and Perrone Plumbing Services to provide quality service at affordable and fair prices. To accomplish this mission, Potter-Perrone realizes that it must make a commitment to its customers, employees, vendors, and the community.
Our team is reliable, trustworthy, and experienced in handling both small jobs and large projects. It is the mission of Potter Heating & Air Conditioning and Perrone Plumbing Services to provide quality service at affordable and fair prices. To accomplish this mission, Potter-Perrone realizes that it must make a commitment to its customers, employees, vendors, and the community.
Services
Since 1944, Potter Heating and Air Conditioning & Perrone Plumbing in Syracuse, NY have kept their neighbors' heating, cooling, and plumbing systems running at peak performance. It's no accident that we've been around for more than 70 years; we have made it our mission to provide customers with the highest quality services at fair prices.
Suzanne Kondra-DeFuria is President and sole owner of Potter Heating & Air Conditioning and Perrone Plumbing Services, a commercial and residential business founded in 1944. The firm provides heating, ventilation, air conditioning and plumbing services as well as metal fabrication.
Suzanne's biggest challenge was convincing customers that she was knowledgeable in the mechanical field even though she was only one of two women to receive her Mechanical License in Central New York.In 1986 she was the only woman to complete a mentor ship program in the Syracuse Builder's Exchange for women and minorities.
Suzanne's biggest challenge was convincing customers that she was knowledgeable in the mechanical field even though she was only one of two women to receive her Mechanical License in Central New York.In 1986 she was the only woman to complete a mentor ship program in the Syracuse Builder's Exchange for women and minorities.
When you have an issue with your plumbing, heating, or cooling system, make Potter Heating & Air Conditioning-Perrone Plumbing in Syracuse, NY your first call. Our dedicated and experienced team will do the work necessary to ensure your systems are operating as they should. As homeowners ourselves, we understand the inconvenience when your plumbing system furnace or AC is on the fritz.
At Potter Heating & Air Conditioning-Perrone Plumbing we have commercial specialists to help you with existing heating, cooling, and plumbing systems or new construction projects. We've been serving the needs of commercial businesses in Syracuse and the surrounding area for more than 70 years!
While our team services all makes and models, we install York heating and cooling systems, because of their combined efficiency, design, reliability, and performance; and we are factory certified.Keeping your employees and guests comfortable is not only important to you, but also to us! We understand the importance of having an energy-efficient heating and cooling system running flawlessly within our commercial office or space.
While our team services all makes and models, we install York heating and cooling systems, because of their combined efficiency, design, reliability, and performance; and we are factory certified.Keeping your employees and guests comfortable is not only important to you, but also to us! We understand the importance of having an energy-efficient heating and cooling system running flawlessly within our commercial office or space.
Potter Heating & Air Conditioning-Perrone Plumbing in Syracuse, NY is proud to be partnered with Kondra & Jaquin Enterprises, Inc. With more than 35 years of experience working together, we are their preferred company for all of their heating, cooling, and plumbing needs for corporate and federal projects.
Reviews (6)
Lisa S.
Jan 16, 2020
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Most unprofessional and rude company I have ever dealt with. Came out to give us a quote in October for some extensive plumbing work and never heard back from them. We followed up every 2 weeks until today. Lost our paperwork and when I called I was treated like I was garbage and was hung up on. Don't waste your time.
Gloria A.
Nov 07, 2019
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5 yr customer. Annual tuneups of furnace and a/c. Quality service, swift response to all requests.
Yesterday experienced furnace quitting on me. Thermostat not responding despite battery change. Called at 8am and had tech in my home by 2.
Ryan replaced existing thermostat with one far simpler, and with large lighted font. Proceeded to completely tuneup and clean unit. Even helped me with suggestions on redirecting excessive heat on my second level.
Immediately put on booties to keep floor area free of debris, vacuumed everywhere too. Excellent customer service, upstanding employees.
Yesterday experienced furnace quitting on me. Thermostat not responding despite battery change. Called at 8am and had tech in my home by 2.
Ryan replaced existing thermostat with one far simpler, and with large lighted font. Proceeded to completely tuneup and clean unit. Even helped me with suggestions on redirecting excessive heat on my second level.
Immediately put on booties to keep floor area free of debris, vacuumed everywhere too. Excellent customer service, upstanding employees.
Dana C.
Oct 29, 2016
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These people screwed me over. Do not hire!! Their tech left a bleed valve open on a radiator. It leaked for four days while I was out of town. I came back to find paint sloughing off the walls of the room under the leak, original 1918 woodwork warped, ceiling and walls wet and full of mold. I called the guy back from potter and he saw what had happened and said, did I leave that valve open? I'm so sorry. We had a talk about how I hoped he wouldn't lose his job. My contactor and insurance adjuster agreed that the damage was $9500. My insurance covered all buy deductible, thanks travelers
Joe G.
Oct 09, 2016
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Not satisfied with the service we received at my elderly mothers home The plumber was unable to remove the sink for repair, ended up cracking a wall tile, claiming the bathroom sink was "caulked to the wall really well." Left without repair and charged us full price. My complaints to management were dismissed. I subsequently removed the sink within ten minutes without cracking any additional tiles. Plumber obviously didn't want to bother.
Eastwood B.
Jul 11, 2016
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Just had an issue with the HVAC unit when the heat was sweltering hot, and the fan to blow the air was not working. Gave Potter-Perrone a call and they scheduled their service that day. Earl, who was the technician gave specifics on the unit and troubleshoot the issue. All is going well!
And thanks to Earl who was efficient, plus a all around great person!
And thanks to Earl who was efficient, plus a all around great person!
Eva C.
Jul 31, 2015
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