Counseling Center Of Nashua
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Counseling Center Of Nashua
At The Counseling Center, we believe that you are not defined by Anxiety, Depression, ADHD, Stress. We believe that treating the whole person is the most effective way to produce lasting change. Therefore, we strive to provide a comprehensive selection of professional services all in one location. We understand that finding the right provider for your specific needs is important.

We have over 100 highly trained and specialized behavioral health professionals who provide premier care for all ages. Holistic Interventions, Imagery/Relaxation Techniques, Attention Deficit Disorder, and 8 more. Although everyone can except some stress in their daily lives, it can sometimes take over other healthy emotions and become too burdensome to manage.
Services
Recently, our practice name changed from The Counseling Center of New England to LifeStance Health. With this change, we aligned our brand with our parent company, a national leader in mental, behavioral, and emotional wellness. LifeStance Health connects more than 3,000 mental health professionals with millions of patients across 26 states, each with the same goal in mind: improving the lives of the extraordinary people we serve.
When traditional methods for treating depression do not work or a patient cannot tolerate them, transcranial magnetic stimulation (TMS) can help. In many cases, genetic testing can supplement clinical information to help guide treatment decisions. LifeStance Health provides a variety of therapeutic groups, where we intend to foster emotional growth using different styles of therapy.
Upon completing this online form, a member of our intake team will contact your patient within 24-48 hours to confirm the appointment. To assist you in educating your patients about the services we offer, we have also created an information sheet. This can be easily printed to provide your patients with information about our practice.
Here at the Counseling Centers of NH we have over 90 providers to provide specialized care to our patients. We strongly believe that all of our employees are what sets us apart from the others. We are always on the look out for amazing talent to help our patients and providers. With a large administration team, providers can focus more on our patients.
Psychologists, Social Workers, Advanced Registered Nurse Practitioners, and Psychiatrists at LifeStance Health are members of the American Psychological Association or the NH Psychological Organization, the National Association of Social Workers, the American Psychiatric Association, and the American Nurses Association.
Reviews (18)
Rich P.
Rich P.
May 27, 2021
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Now known as lifstance health, the only change is that they somehow got worse at being helpful. They cancel appointments and then charge you for them as if it was a first appointment and somehow your fault. You can point this out and they will acknowledge that it was a mistake on their part, and then they'll bill you anyway. You may not be able to get a hold of someone if you need them. They left me hang for an entire week without meds only to find out on a Friday before a holiday , that my Dr isn't comfortable prescribing the same meds I've been taking for years. They told me
Glenn S.
Glenn S.
Dec 08, 2019
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I have been a patient for over a year recently I lost my insurance. I was willing to pay cash until my new insurance picked up. Here's the problem. When I was insured the billing department billed my insurance $160 for a counseling appointment. Now without insurance they want to bill me $290.
When I contacted the billing department they said it was because of the way my counselor billed the visit. What she didn't know is that even though I am no longer insured they still send me a benefit letter if the insurance company is billed. Sure enough, as I thought, this was a big fat lie. I
Mike H.
Mike H.
Nov 21, 2018
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One more one star review. Another complaint about the terrible intake. This theme goes back to at least 2014. They are not going to get better, are they?

Two weeks of their nonsense and I gave up. I only wish I'd read these reviews first. If care is like administration, then patients are in serious trouble.

Don't risk your health. Stay away. You've been warned.
Sarah G.
Sarah G.
May 18, 2018
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They screen for people without mental health problems.

I moved and needed a new psychiatrist and psychologist, and online these doctors had good reviews. However when I called to try to schedule an appointment I was met with a screening process that informed me that because I felt suicidal they would not see me as a patient. They also did not refer me to any other resources.

A year later and I still was looking for a psychiatrist (found the psychologist) and called them again. This time I am not suicidal, but since I called previously with suicidal ideation they refused to schedule me.

It
Mary T.
Mary T.
Mar 31, 2018
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I'm giving 5 because the doctors know their stuff. They are great. Problems here are organizational. The communication system is confusing and complicated and antiquated. The docs ARE WORTH your inevitable patience. Hang in there. You'll get your needs met eventually by this fabulous staff. It's not their fault they have an insanely stupid com system. I've been dealing w it for a couple years now...
Christina C.
Christina C.
Feb 23, 2018
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I didn't even get past the intake process. They called and as soon as I said I had Tufts (which is listed as an accepted insurance) the woman goes "Oh, we only reserve so many spots for Tufts members and those are booked. Try calling backing in a couple weeks."

This tells me they only want to take people who's insurance have a higher contracted rate. You either take my insurance, or you don't.

I called another provider and while I'm not booked until May, at least I have the peace of mind to know that I have an appointment somewhere.

Don't waste your time
Marcia S.
Marcia S.
Feb 20, 2018
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Would give no stars if I could. Avoid this place if you can. The hoops and mazes required to even make an appointment are pure Machiavelli. This requires making an online reservation to receive a phone call (in 2-3 days)to make an assessment to see if a clinician should call you back (in 4-5 days)....A loved one went through this process over the course of 2 WEEKS only to be TURNED AWAY. The reason given was because she did not have insurance even though she was initially told she could be self-pay and was willing to pay UPFRONT. Folks say they go here because of the great doctors. Maybe true
David R.
David R.
Feb 14, 2018
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Agree with the consensus here. I feel my needs are met by the practitioners but the front of the house folks, admins, billing, appointments etc needs to be nuked from orbit and rebuilt.

No appointment reminders when you are scheduling meetings 3-4 months out and then charging late fees is just a predatory practice. Admit that - own it.

Also - if they need to change an appointment last minute that is your problem however, If you need to make a last minute change....$$$$$

Sorry your time is NOT more valuable than mine.
Tamara B.
Tamara B.
Jan 29, 2018
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I love the counselor I was seeing and she might actually be able to help me, maybe, but the office staff feels disorganized. I've been told to pay over $200 because I 'owed' money from my last visit even though I paid for my visit to the psychiatrist and counseling the Friday before. I left it alone to contact the billing department who then told me that no, in fact I owed much less than that and only for the visit I'd gone to that day. A week later I then received a bill in the mail with yet another amount even though I'd paid a the amount billing told me I owed. With
Lisa D.
Lisa D.
Oct 16, 2017
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HORRIBLE!!!!! Such a terrible intake process that I never actually got to anyone who could help me. AVOID THEM!
Valerie T.
Valerie T.
Sep 03, 2017
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Don't even bother. Intake was a huge, drawn out, extremely difficult process. Everyone I talked to was rude, judgmental, and completely insensitive. Good thing they're not dealing with people in dangerous and vulnerable situations, right?? When I finally jumped through all their hoops they told me I'd have to wait 4 days to get a call back. It's been over 2 weeks now, and not a word. I found another doctor somewhere else, and you should too. They don't care here, it's just a paycheck to them.
Paige N.
Paige N.
Jul 07, 2017
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This is a re-review by "Austin H." I am completely and amazingly in opposition of anything that I was written in my previous review from years ago. Under the new, caring, watchful and beautiful eyes of Jade (who is newly the boss in the office) she has turned a 180 (degree) from what I had hated so much. The girls in the office are cheery, ready and clearly anticipating challenges which they are willing to help with and fix for clients. This review is 6 months over due in fact, so I'm positive that the 5 stars not only reflects the help I received 6 months ago when I was at the lowest
Dana H.
Dana H.
Jan 06, 2017
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I had a great session with a doctor, but sadly I had to pay $146 out of pocket because my deductible hasn't been met as of right now. Is that the fault of The Counseling Center? Absolutely not!

I spoke to Aetna who told me that their fee is *obscenely high* compared to other offices in the state. I can agree with this because I have seen other doctors and I have never been slapped with such a bill for one session -

I did speak with someone in billing and (her words, verbatim)
"If your insurance company allows us to charge you that amount, we will charge it, even if we charge another
Richard E.
Richard E.
Dec 28, 2015
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The office staff is HORRIBLE. I'm calling them every month to correct screw ups on one child or the other's account. For example, they billed the wrong provider name to my insurance back in January causing the insurance company to call two visits out of network and STILL have not fixed it. (Thanks for calling me back on ANY of the 6 TIMES I've called....Bob) They also failed to cash a payment from my HSA within the two month window they had to cash it and then had the gaul to tell me the HSA had insufficient funds.....NOT. The HSA is actually looking out for my well being by
Chris D.
Chris D.
Dec 17, 2015
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Condescending people who are not actually interested in helping people who need it. If you have any sort of complication you will not pass the intake. Please keep your mental illnesses to a minimum.
Sheila N.
Sheila N.
Sep 23, 2015
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Very disappointed with care my son receives here. Too interested policy, rules and collecting fees versus caring for patients. If I was the one with issues I would have chosen to give up and go without treatment long ago. Learned today I may be charged an additional $35 to get a prescription refilled because I had to reschedule an appointment.The rule is that a patient must be seen every 2 months(note-son is doing great now which is always the case-Other provider had him on a 3 month visit schedule with no issue) An attempt was made to reschedule within the requested time so as not to penalized
Sonia D.
Sonia D.
Jul 31, 2015
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I find the people at the Counseling Center of Nashua to be very professional and caring group. My therapist and psychiatrist work together to make sure I am getting the very best care. I know that my mental health care is in good hands. I've been a client there for over 5 years.

4/5/17
I continue to receive excellent care by the staff at the Counseling Center of Nashua. I feel supported and my needs are met by the staff, therapists, and doctors. I have been a client for 7 years now.

I highly recommend The Counseling Center of Nashua.
Valerie C.
Valerie C.
Feb 18, 2013
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There are some great doctors here, but I get the feeling that it is unorganized. You meet in different offices, and the secretaries charge different amounts and they seem frazzled. The interior decor is awful and the bathroom is disgusting. Spend some of the money on making the offices and waiting areas inviting and calming. I find the atmosphere to be like an assembly line and unpleasant. Don't be so cheap. It is obvious that the clients convenience is not a priority. Come on, get with it folks!