First and foremost, we are an air conditioning and heating company. Cool Masters aims to provide customers with honest and dependable service at the highest ethical standards. Our certified technicians have the training, tools, and experience to troubleshoot and repair any air comfort or quality problem you may encounter.
We are a family-owned and operated business with a combined total of more than 45 years of HVAC knowledge and experience. We are proud to have provided outstanding work in the HVAC industry since our company's founding. Since 2005, Cool Masters Heating & Air Conditioning has provided residential and commercial customers courteous, on-time HVAC services improving the comfort and health of the Atlanta area.
We are a family-owned and operated business with a combined total of more than 45 years of HVAC knowledge and experience. We are proud to have provided outstanding work in the HVAC industry since our company's founding. Since 2005, Cool Masters Heating & Air Conditioning has provided residential and commercial customers courteous, on-time HVAC services improving the comfort and health of the Atlanta area.
Services
First and foremost, we are an air conditioning and heating company. Cool Masters aims to provide customers with honest and dependable HVAC service at the highest ethical standards. Located in Lawrenceville, we proudly serve all of Metro Atlanta. To ensure your air conditioning and heating systems are always running at peak efficiency, it's crucial to have an expert perform routine maintenance and repairs.
Living in Georgia, you know the importance of a working, efficient air conditioner. Cool Masters, Inc. takes pride in being your comfort and efficiency specialists. Located in Lawrenceville, we provide reliable AC repair and installation services throughout the area including Suwanee, Gwinnett, and Metro Atlanta.
Cool Masters services and repairs all types of heating, ventilation, and air conditioning (HVAC) systems. Our experienced, knowledgeable technicians provide superior service in a timely manner. When it's time for you to choose a new heating system, we can perform load calculations to determine the size, make, and model that's best suited to your needs.
Even though Georgia is located in the South, we still receive our share of cold weather. Over the past few winters, Georgia residents have seen snow, ice, and brutally cold temperatures. It's times like these when we really appreciate the luxury of a heat pump. However, there comes a time when these machines break and require repairs to escape the frigid weather.
Reviews (16)
Sam Osborne
Oct 26, 2021
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Aman Bhojani
Oct 02, 2021
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Dierra Morrow
Sep 16, 2021
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J. Morris
Sep 15, 2021
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Tawanda King-Cheek
Sep 04, 2021
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Thank you once again cool masters! My preferred guy Chris came out and worked to solve our ac issues with our second unit….Let me just say… Professionalism is nothing without CONSISTENCY!! And you guys raise the bar every time! I will never use anyone else for our heating and cooling needs. Thank you again Christopher and the cool masters Team !
Kenneth Brooks
Aug 21, 2021
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Had an issue where my AC would not cut on. I tried every DIY trick in the book, finally decided to break down and give these guys a call. I'm glad I did! Mike came out and was EXTREMELY professional, friendly and more importantly really cared about the situation. I never write reviews, but I had to with Cool Masters. On time, honest price and Mike a great tech. Would highly recommend you give them a try
Lisa Clark
Jul 30, 2021
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Cool Masters Saves the Day! In the midst of an Atlanta heat wave, our old AC unit went kaput. The good folks at CM worked magic and scheduled
an appointment with a tech within a day of our calling. The tech quickly identified the issue, had the right parts on the truck, and completed the repair in good time. Because we have a service contract with them (which I highly recommend) we got a discounted price. And now, less than 24 hours later, our house is livable once more. Thanks, Cool Masters and thank you technician Raul Flores!
an appointment with a tech within a day of our calling. The tech quickly identified the issue, had the right parts on the truck, and completed the repair in good time. Because we have a service contract with them (which I highly recommend) we got a discounted price. And now, less than 24 hours later, our house is livable once more. Thanks, Cool Masters and thank you technician Raul Flores!
Jc Currie
Jul 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Johnathan was prompt, professional, and courteous. He quickly diagnosed the issues then made the necessary repairs quickly. He went above and beyond what he said he would do. The prices for service were a value compared to others. Thanks Again.
Services: HVAC repair, AC repair
Johnathan was prompt, professional, and courteous. He quickly diagnosed the issues then made the necessary repairs quickly. He went above and beyond what he said he would do. The prices for service were a value compared to others. Thanks Again.
Services: HVAC repair, AC repair
Jeff Asberry
Jul 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Do yourself a favor and ask for Raul at cool masters. Cool masters is lucky to have him representing there company. They were prompt and professional from the first phone call to the final service. Will always use them in the future
Do yourself a favor and ask for Raul at cool masters. Cool masters is lucky to have him representing there company. They were prompt and professional from the first phone call to the final service. Will always use them in the future
Anuj V.
Aug 03, 2020
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Got a humidifier put in on recommendation from Jonathan. It did not work for even one day. It started leaking water in the tray under the furnace unit and blew the pump out. Jonathan comeback and made me pay for the pump and replacing it. He told me that the humidifier had issues and needed to be replaced by the company. Come next year when I needed the humidifier, he tried to upsell me to something else. DO NOT USE THESE GUYS...they will not stand behind their work. I can post pictures of the big paper weight attached to my HVAC/Furnace unit and you can PM me to confirm that this is true. I think
Denise D.
Jul 28, 2020
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Sophia C.
Aug 08, 2019
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Brandon C.
Jul 24, 2019
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Cool Masters if nothing else was very polite -- after I called to inquire about where the technician was, nearing the end of my originally scheduled 3-hour window. I do understand that things come up and estimated times can shift. However, I waited for three hours, only to call and find out my appointment had been moved without properly notifying me. I hate to leave a critical review when no service was performed, but I just can't let it slide that I wasted three hours of a busy workday to accommodate a no-show/changed appointment that I wasn't explicitly made aware of ahead of time.
Jason D.
Jan 08, 2017
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Wow very impressive my contact was with Jonathan... excellent!! Very knowledgeable didn't mind me asking questions looking over him to see what he was doing... as he explained... this guy/company went way above my expectations... I didn't feel like I was getting ripped off.. actually the price for the quality of service was much much less than I thought... I knew before I called I needed a new furnace... because of this experience they will be doing the job
C. G.
May 31, 2016
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Thank You Jonathan! Our house was getting up to 80 degrees before it was even 80 degrees outside! He took the time to listen to the problem and came out and fixed it quickly. He even made some suggestions on things we could do ourselves to make out HVAC run more efficiently. I also signed up for a service plan with them because they are the best!
Ana H.
Jan 26, 2016
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Cool Masters has been servicing our two homes for the past few years. Jonathon and his technicians are outstanding! They are the only company that will answer a emergency call regardless of the time! They take the time to explain what the problem is and provide the best possible solution. And they never try to push any additional services! I truly appreciate their honesty and will continue to use them. Thanks again!
