A plumbing emergency is just a solution waiting to happen. From burst pipes to leaky faucets, Aptos Plumbing and our expert plumbers are here to take care of all of your plumbing needs. If you need a plumber, use our number. We have been providing plumbing services in Santa Cruz County since 1997. Our top priority is customer satisfaction.
We take great pride in the quality of service that we provide, and our customers have spoken in voting us best plumber in Santa Cruz two years in a row! From the most complex plumbing installation to routine drain cleaning and repair, our fully trained and licensed plumbers provide top-notch work.
We take great pride in the quality of service that we provide, and our customers have spoken in voting us best plumber in Santa Cruz two years in a row! From the most complex plumbing installation to routine drain cleaning and repair, our fully trained and licensed plumbers provide top-notch work.
Services
At Aptos Plumbing, we provide top notch plumbing techniques and solutions, to residential and commercial properties. We understand the importance of having reliable plumbing in your home. Our extensive experience in the industry allows us to deliver a great service to you. Each year we help many of our customers through our plumbing services and repairs.
We have state-of-the-art technology to diagnose, open, and clean your drain and sewer pipes, restoring them as closely as possible to their original state. Our Hydro-Jetting service uses high speed water pressure to blast away years of accumulated grease buildup, debris, and sediments inside your drain pipes.
When it comes to water heaters, we do it all. Call us for new water heater installations and water heaters repairs. Whatever the service you need, you can be sure that Aptos Plumbing will provide a top-notch customer experience. Tankless, conventional, or solar hot water systems, we've got you covered.
Reviews (17)
John Kessler
Dec 12, 2021
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Jill Nall
Dec 12, 2021
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We just moved to the area and and unfortunately had some plumbing issues. We called Aptos plumbing and they were terrific! They responded quickly, were professional, thorough and transparent and they offered several solutions. Hopefully we won’t need their services in the near future but if we do, we will definitely contact Aptos Plumbing!
Ron H.
Nov 27, 2021
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The might be good if they ever show up for the job.
Called about a plugged kitchen drain Friday after Thanksgiving and were very glad to get an appointment between noon and 3pm same day. The plumber never came in the scheduled time.
Called them again and were told the plumber tried to call us. This is not true. My wife and I were both home all day and if for some unforeseen reason we missed his call our answering machine was on and we have caller ID. The office said they would call us back if they needed to reschedule.
Never got the promised call back, so we have a plugged kitchen sink all
Called about a plugged kitchen drain Friday after Thanksgiving and were very glad to get an appointment between noon and 3pm same day. The plumber never came in the scheduled time.
Called them again and were told the plumber tried to call us. This is not true. My wife and I were both home all day and if for some unforeseen reason we missed his call our answering machine was on and we have caller ID. The office said they would call us back if they needed to reschedule.
Never got the promised call back, so we have a plugged kitchen sink all
Jaime Zarate
Nov 23, 2021
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Chuck Sins
Sep 07, 2021
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Michael Weisert
Sep 07, 2021
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Brian Churchill
Aug 31, 2021
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Terry Lapid
Jul 15, 2021
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Brian K.
Jul 06, 2021
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Never showed up to our appointment and instead called an hour after. After some back and forth, concluded that my water heater needed replacement, which was based on no evidence of the unit needing anything more than descaling. Just went on to say that my relatively new unit was hard to work on and that I should pay them $4k to get a new one installed. Catch is that it's some brand that they work with and I'm assuming get a cut of all sales from. I searched the brand online and cannot find a single review or mention of this unit outside of the company's website. I would not recommend
Teresa Wu
May 15, 2021
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Bruce and team from Aptos plumbing communicates quickly and explained the cost and price of equipment and labor on the phone. Compared to other professionals in the industry they absolutely do not rip you off by overcharging. Very reasonable cost for everything.
They came on time for the appointment and did a fantastic job on demo and removal of an old toilet. They cleaned everything up and then set up the space for a new toilet install. Installation is very professional and quick. The caulking job around the base of the toilet is perfection. Before leaving, we chatted about quality and cleaning
They came on time for the appointment and did a fantastic job on demo and removal of an old toilet. They cleaned everything up and then set up the space for a new toilet install. Installation is very professional and quick. The caulking job around the base of the toilet is perfection. Before leaving, we chatted about quality and cleaning
Heidi H.
May 12, 2021
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I had requested a quote and received a call a day later (most plumbers told me they were too busy) We had unfortunately started working with another plumber to meet our accelerated timeline. The estimate that was provided was inline with others and very pleasant.
We will consider them for future plumbing projects.
We will consider them for future plumbing projects.
Itzel N.
Apr 21, 2021
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Horrible customer service. Reached out to get a quote and never head back from them. Reached out again about a month later and was provided with a very high quote. When I asked for only partial services to be completed they denied and said it was a waste of time for them and they weren't interested in working with us. Would not recommend this company at all.
I'd recommend finding a better plumber if you're reading this.
I'd recommend finding a better plumber if you're reading this.
Caeles P.
Apr 11, 2021
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These guys were quick to respond when a flooded toilet. They give you an honest update on your situation and advise best course of action. They actually fit us in earlier then planned as they didn't get a delivery for another job on time. I appreciated them thinking of us. We ended up having them install 3 new toilets in our townhome. Also they helped us with a DIY faucet install that my husband was stuck on. They told us what part to buy so he could finish the job himself. Buy 3 toilets get free sink advice!
J. Z.
Mar 02, 2021
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We needed a new sink and garbage disposal put in ASAP. Bruce and his crew came in, replaced our sink and disposal no problem. Its amazing how it looks. The only part that required patience was making sure to let the caulk dry 24 hours after. Once that time passed game on. Sink is awesome. Disposal is church mouse quiet. (OK, I may be exaggerating some.) Quality job! Wife has stop complaining about the sink. Headache is gone. Hope she doesn't see this. I will be calling Aptos Plumbing for any future needs. Thanks!
Eric M.
Jan 25, 2021
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I've used Aptos Plumbing twice.
The first experience was great. Bruce quoted and Tony did the work. I had a leaking bathtub and they diagnosed the situation and replaced the valve. As is typical with plumbers they didn't fix the drywall (I did this myself).
The second experience was part of a major remodel which changed direction for no fault of Aptos Plumbing. I'm currently waiting for a call back from Todd about getting a refund for payments I made ahead of completion of work. I fully expect Aptos Plumbing will continue to be professional and will update this review if
The first experience was great. Bruce quoted and Tony did the work. I had a leaking bathtub and they diagnosed the situation and replaced the valve. As is typical with plumbers they didn't fix the drywall (I did this myself).
The second experience was part of a major remodel which changed direction for no fault of Aptos Plumbing. I'm currently waiting for a call back from Todd about getting a refund for payments I made ahead of completion of work. I fully expect Aptos Plumbing will continue to be professional and will update this review if
Rae S.
Nov 09, 2020
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My garbage disposal started leaking and I was unable to fix it myself. Another business told me the garbage disposal would have to be replaced and quoted me a very high price to do so. Aptos Plumbing came out quickly, communicated professionally and clearly, and fixed the problem with a minor adjustment and extremely reasonable price tag. I will be using Aptos Plumbing for anything that comes up in the future!
Jason S.
Aug 30, 2020
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Hi-I have an update to the review posted below from a few weeks ago. After I posted it, Todd, one of the co-owners reached out to me. He said that my review was the first that he learned of the situation, and he offered to get Ariel to do the work. I appreciated his directness and Ariel came and finished the job. So I'm changing my review from 1 star to 3 stars. They still misdiagnosed my leak and I shouldn't have had to deal with all of the hassle to get the contract honored, but Todd came correct and I want to acknowledge that. Final note of constructive criticism: everyone needs to
