Sentinel Mechanical

Yay, thanks so much, Skeez! He was just here to check the plumbing in our entire apartment complex. One of my toilets was slightly running on and off for the last four or so years (just a slight problem I had gotten used to). Skeez could tell me right away what to replace. I got the part but didn’t know how to install it. Since Skeez was still in the building he came up right away but it was a bit tricky to get it right and he needed to get on with his actual job. I tried it myself but gave up, frustrated. An hour or two later, Skeez was back, HE didn’t want to give up and actually got it done

On very short notice they were able to fix our radiant heat system. TRULY appreciate them working us in and getting the problem solved so quickly. Skeez was great in his communication and help with the problem. The office staff and the plumbers were knowledgeable and great to work with! Will definitely use them again!!!
Service: Ductless heating and AC services

Worst ever service, they said I needed a new unit but could not tell me what was wrong with the old unit. Would not call back and were a week late for service call.
Buyer be ware

We had Sentinel Mechanical Plumbing & Heating come and fix our temperature control unit for our heater. Although we didn't know that was the problem at the time, our technician Esa, was very thorough making sure that everything was checked out before making a final decision. He even had to unload my very packed closet to get to the area he needed to work on and did it without complaint! Good guy, very friendly, and knowledgeable. He showed us how to use the new temperature unit and left us with the manual. Great guy, great service. I highly recommend Sentinel Mechanical to anyone who needs quality

I was having trouble with my water heater. My property manager called Sentinel and I'm very pleased.They checked the water temp to begin with and they said it was super hot. They replaced the thermostat but then when they flipped the braker back on the hot water heater kicked on. The one guy said that it shouldn't kick on because the water is already too hot so they kept investigating and ultimately replaced the lower thermostat. Most people would've just left it as is so I'm impressed they continued trying to get to the root of the problem. I highly recommend Sentinel Mechanical!

We have owned two homes with boiler systems and have used this company for 10 years. While satisfied initially, in recent years have experienced less knowledgeable technicians, unethical billing procedures, and extremely unprofessional and demeaning conversations with management.

Our most recent go-around, a tech was sent to repair our boiler, which was not remedied after three hours. Subsequent returns did not fix the problem. Replacement of certain parts were unnecessary. We were billed for hours of time the tech spent on-call training himself with the manufacturer. For three months this technician

DO NOT USE THIS COMPANY. Wow. Where do I begin? I called this company to come out to my house to look at my ground source heat pump which stopped working. I was not impressed with the guy they sent out at all. Nice fellow, but got the strong impression that he was not very knowledgeable about GSHP. Not to mention he was 1/2 hour late to the appointment. I was very shocked when 3 weeks later, I receive a bill for $280, claiming 3.5 hours of labor! He was at my house for a total of 1 1/2 hours, which is still a lengthy time to look at a 20 year old heat pump that clearly needed replacing.