Kent Rouse
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Kent Rouse
Northern Illinois University - B.S. Business Marketing 24/7 customer care! Professional insurance team providing outstanding service! A team that truly cares about you! With a passion for serving customers, providing insurance and financial services our agency has been doing right by our customers for almost 8 years.

And we're happy you decided to get to know us better. We offer a wide range of products to help protect what you worked so hard to build. State Farm has been around since 1922 we've got you covered from auto, life, renters, and homeowners insurance to health insurance, pet insurance and personal articles policies.
Reviews (14)
Pam Gallaugher
Pam Gallaugher
Nov 02, 2021
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Positive: Professionalism, Responsiveness
Kent always has an eye on my coverage, so I don't have to. He and his staff are very helpful and responsive. I would recommend to anyone looking for an agent.
Kimberly Wing
Kimberly Wing
Oct 04, 2021
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Positive: Professionalism, Quality, Responsiveness
Kent and his team are sincere, helpful, and responsive. Highly recommend.
Cole Klemann
Cole Klemann
Sep 29, 2021
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Positive: Professionalism, Responsiveness
Help is always just a quick phone call away with them!
Shannon Deubel
Shannon Deubel
Sep 21, 2021
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Positive: Professionalism, Responsiveness, Value
Kent and his team are simply the best! They go above and beyond always. They are all super friendly and eager to help!
Tom Verseman
Tom Verseman
Sep 19, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Kent goes above and beyond for you to make sure that all your insurance needs are very well taken care of. Unlike my last State Farm agent, witch I won’t mention any names. I’m very happy and well taken care of with Kent 👍. If anyone who would like to have a awesome insurance agent Kent is the guy that you want.
Sarah McMillan
Sarah McMillan
Sep 16, 2021
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Positive: Professionalism, Responsiveness
Kent has been my agent for a few years now. Very pleased with his service and he is always responsive to any questions I may have. Thanks Kent!
Karolina Dubiel
Karolina Dubiel
Sep 16, 2021
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Positive: Professionalism, Quality, Value
Great, fast and professional service! They try to help me and my family as much as they can without forcing any sales on me. Couldn’t ask for a better office to handle my policies
Jan Ring
Jan Ring
Jul 06, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
This office is helpful, fast and efficient. When you need guidance or need to review your policies Kent and his staff are honest and thoughtful. I would highly recommend Kent’s office for ideas and estimates.
Timothy Stensloff
Timothy Stensloff
May 15, 2021
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Kent Rouse and team have provided my family with our insurance needs for years. They’ve always provided us the best value insurance, making sure any change we experience, as a family, is met with an update to our policy that works for us and makes sense, all without breaking the bank. They’ve helped us through a few emergency situations—and we’re in the middle of another one now—but it’s always felt like a smooth situation because they’ve kept us informed along the way. Thank you for the awesome service!
Doreen Quinlan
Doreen Quinlan
May 15, 2021
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I’ve been with the Kent Rouse State Farm agency for at least five years! This agency provides top notch customer service and the entire team looks out for their customers! I highly recommend this agency for all of your insurance needs!
Jacquelyn Dreyer
Jacquelyn Dreyer
Jan 16, 2020
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We got to work with Joslyn yesterday, and she was everything we could’ve asked! Kind, polite and happy to help with any question she could! Definitely loved speaking with her through the process of getting all of our insurance needs taken care of! Thanks again!
Kent Maurer
Kent Maurer
Mar 29, 2018
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Excellent Agency from top to bottom! Kent & his staff are committed to helping his customers when they are in a time of need! Always greeted with caring smiles and honesty when I come and visit! A+A+A+
Janice Ring
Janice Ring
Dec 02, 2017
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Fabulous agent!! Answers questions quickly. Customer service in the office is excellent.
Luis Quintero
Luis Quintero
Oct 10, 2017
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Have been with Kents office just over 4 years.. Great customer service & love the staff!