Griswold Plumbing Services
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Griswold Plumbing Services
Griswold Plumbing Services of Chester and Middletown, CT is your expert and award-winning well pump and water treatment specialist. We proudly offer plumbing services to residential homes throughout Middlesex County and portions of New Haven County, New London County, Hartford County and Tolland County in Connecticut (CT).

With our well-trained, reliable staff of water specialists and plumbers, we pride ourselves in providing quality workmanship and bringing you the best value. This is a testament to the hundreds of positive reviews and testimonials from our customers and being awarded the Angie's List Super Service Award over the last 7 years.
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Griswold Plumbing Services, LLC is your locally owned and family operated expert CT plumbing, heating, water pump, water treatment and well water specialist proudly serving homes throughout Middlesex County, and portions of New Haven County, New London County, Hartford County and Tolland County in Connecticut (CT).
If your water heater stops working, it can cause a number of issues for the entire household. Replacing or repairing a well pump or well tank is a complicated task and should be left up to a professional. For your home especially, having the best quality water is essential to you and your families overall well-being.
A plumbing emergency can strike at any hour, and we know that it always seems to happen at the worst possible time. That's why Griswold Plumbing Services offers emergency plumbing services, repairs and installations from expert plumbers - day or night, 365 days a year. And we will be ready to help you when you call us.
All parts and labor are covered for a full year. On the occasion that our repair failed, we will come back and fix the problem at no cost to you, in a timely manner. Warranty work does not get pushed to the back burner. In choosing a Connecticut (CT) well pump and water treatment specialist or Connecticut (CT) plumber, this may not seem like a big deal when you initially call.
We know that life sometimes hands you unexpected plumbing repairs and these repair issues can bring proper home functioning to a halt. As a service to you, we offer flexible and competitive financing options with approved credit through Synchrony Bank. We offer financing through Synchrony Bank's Home Improvement credit card program.
Reviews (7)
Noah Gates
Noah Gates
Mar 21, 2021
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While Griswold did repair my broken sump pump, they refused to supply me with an itemized bill. Even after I told them my insurance would not reimburse my $950 bill without it being itemized, they refused to itemize the bill I had already paid. This practice, which they call company policy, should be made clear at the time of service. Otherwise, as in this case, their practice seems suspicious and they can take advantage of consumers like myself who are in an emergency situation (like 2 inches of water on my basement floor). Griswold uses predatory tactics to take advantage of people in dire need
Paula Robinson
Paula Robinson
Nov 22, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Highly recommend them. Really great guys and quality work! Punctual and professional! A great experience all around....
Bob Madden
Bob Madden
Nov 11, 2020
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Work was excellent, workers were professional and competent. However, the predetermined fee per job policy: replacing the faucets for my washing machine cost more than replacing the washing machine would be. Over $600. When I asked for the cost breakdown - parts/labor i was told they don't provide that. It is a set cost for this job. They were there for about 45 minutes, replaced the faucets and hoses. My low rating is for their pricing policies that seem very overpriced.
Denise Peterson
Denise Peterson
Aug 11, 2020
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We dealt with Jeremy three years ago. It was a wonderful experience. He solved a problem and updated the plumbing to code for a reasonable price. This year, we couldn't get hold of Jeremy. Apparently he has left or do something else. Anyway, we had a dripping faucet in a stale shower. I called Griswold Plumbing from work since we had such a good service the first time. They were ready to go to my house right now. Luckily, my husband was there. So they showed up, two guys, replace the valve and faucet, and 1/2 hour later...$1725 !!! Plus a hole in the wall. Wow! Where does that come from? Well,
Kristin H.
Kristin H.
Dec 13, 2019
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Very unprofessional and DISHONEST high pressure salesman. Also 2.5 hours late. I was fooled by the google ratings. Should have checked Yelp first.
T. D.
T. D.
Nov 20, 2018
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It could very well be that these folks do excellent work, but I'll never know. I re-arranged my work schedule and they called to reschedule. I took time off from work and they called after the appointment time to let me know they needed to reschedule. They arrived onsite but then told me they would need to reschedule because of a puppy that they knew would be in the house. I made arrangements for the pup for the rescheduled time and they called to cancel. So much wasted time. They finished by recommending someone else.
If you have time to waste you can give these guy a chance. . .
Mariah B.
Mariah B.
Oct 07, 2016
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Great service! We had an issue with old pipes... called 5 plumbers in the area and Griswold was the only one who was willing to come help! Arrived right on time and got the job done quickly and efficiently. Very helpful, would recommend!