We view each contact with you as an opportunity to build our Smiles Are Maid customer service brand. We think "fun and outgoing" cleaners are just as important as passing our background checks. 200% Happiness Guarantee: If you're not smiling we'll do everything we can to make it right. You will not be charged until after the job is completed by one of the sparkling cleaners we match you with at Smiles Are Maid Referral Agency.
If your cleaning experience doesn't put a smile on your face, we'll help facilitate a resolution between you and your cleaner including a re-clean and/or re-match. Your time is precious. Let Smiles Are Maid help you free up your time so you can focus on what's most important. We rigorously vet each house cleaner, through background screenings and in-person interviews.
If your cleaning experience doesn't put a smile on your face, we'll help facilitate a resolution between you and your cleaner including a re-clean and/or re-match. Your time is precious. Let Smiles Are Maid help you free up your time so you can focus on what's most important. We rigorously vet each house cleaner, through background screenings and in-person interviews.
Services
We know inviting someone into your home is a big deal. At Smiles Are Maid Cleaning Agency, we carefully screen all professional house cleaners before they join our agency. We'll be sure to match you with the right person to care for your home and we'll promptly provide replacement matches for any reason.
We wipe down all shelves to ensure your fridge looks and smells brand new. We just ask that you empty the fridge prior to your cleaning to remove anything unwanted. We'd hate to accidentally throw away those left overs you've been excited to eat after work! Ovens build up food residue over time and the self clean option just isn't enough.
An agency is a company that connects qualified job candidates to clients to meet a specific need. In our case, we connect qualified independent professional house cleaners to clients in need of their cleaning services. We work with customers who aren't interested in going through the bigger name cleaning companies and rather connect with local independent cleaners for their cleaning services.
Reviews (16)
Destiny Wagner
Dec 05, 2021
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Lanette Boileau
Dec 02, 2021
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Showed up two hours past a two hour window. Charged for a 6.5 hour clean, but were gone in 2 hours. Basic cleaning ignored. Examples…Dust on furniture and hearth and many other places completely untouched . Glass table tops not cleaned (I.e. still have drinking glass ring clearly visible), absolutely no corners cleaned, on top of basic under table and chair cleaning. (Extremely superficial swipe at floors). Wooden bedroom furniture untouched. Window ledges clearly ignored (including obvious, very visible ones like over the sink.). This is a partial list. Don’t waste your time and money. After
Gina C.
Nov 16, 2021
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Tabitha Hill
Nov 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Cleaning was very detailed and immaculate. I have never had a better cleaning service as far as the details of my house. Small touches of the house were amazing. The cleaners arrived on time, were very professional, and brought all their supplies. Kelli’s team is the best and I will definitely be using them again!
Service: Deep clean
Cleaning was very detailed and immaculate. I have never had a better cleaning service as far as the details of my house. Small touches of the house were amazing. The cleaners arrived on time, were very professional, and brought all their supplies. Kelli’s team is the best and I will definitely be using them again!
Service: Deep clean
Mark G.
Nov 05, 2021
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Katie Moscatello
Aug 03, 2021
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Troy P.
Jul 28, 2021
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We had our first experience with Tabitha and her crew this week, and it will definitely not be the last! Everyone was so professional and kind and charming! To know that there are people who truly care about making you and your family feel comfortable, and your house clean at the same time!, is a true gift. We could trust them with our house, and trust that everything would be taken care of in our home. We are grateful for their time, attention to detail, and their use of products that not only made the house clean and beautiful, but made it smell absolutely lovely! Thank you, thank you- and we
Luke A.
Jul 12, 2021
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I don't want to give them one star because it wasn't a horrible experience or anything. "Could've been better" basically nails it. First of all, the woman was an hour late. That was fine, though, because I was working from home. She was nice, got right to work, and did a decent job. The bathroom and kitchen were pretty great. But I paid extra for a "deep clean" and "pet hair" and I feel like she could have been a lot more thorough. For instance, she didn't dust anything, and didn't move anything aside to vacuum or sweep. She vacuumed upstairs
Chelsea VanWormer
Jun 04, 2021
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SMokN St Ady
May 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I'm so impressed with the clean I recently had done. Kelli and Ginny really put effort into the work they do. My home feels nice and smells fantastic. Definitely setting up a cleaning schedule with them. So glad I found a company that actually puts their heart into their work. Wish I could give more stars!!!
Services: Deep clean, Moving clean
I'm so impressed with the clean I recently had done. Kelli and Ginny really put effort into the work they do. My home feels nice and smells fantastic. Definitely setting up a cleaning schedule with them. So glad I found a company that actually puts their heart into their work. Wish I could give more stars!!!
Services: Deep clean, Moving clean
Joanne Lord
Apr 19, 2021
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Kelli and Ginny were amazing! My condo was being cleaned prior to being put on the market so I wanted it to look great They did an amazing job cleaning things I never thought would come clean. Not only did they do an amazing job cleaning everything Kelli gave me amazing tips on how to keep certain things clean in my new place and what products to use. I loved how she shared her many years of knowledge with me. I am so grateful for their service and look forward to booking with them again
Edwin
Apr 02, 2021
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I paid Smiles Are Maid $329 for a full house clean up after my former tenant moved out. I sent pictures and instructions letting them know the things I specially wanted cleaned (i.e. the smoke stains in the living room and smears on the walls/doors).
Here are some of the pictures/videos my new tenant sent me after the cleaner left the premise. There was a lot that was left uncleaned and the smoke stains in the living room looks unchanged.
I was really disappointed to say the least especially after considering how much they charged me for the service.
Here are some of the pictures/videos my new tenant sent me after the cleaner left the premise. There was a lot that was left uncleaned and the smoke stains in the living room looks unchanged.
I was really disappointed to say the least especially after considering how much they charged me for the service.
Jonathan C.
Feb 04, 2021
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Karen M.
Oct 30, 2020
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Switched maid services after 3 years. We had Smiles are Maid come out once and they did a great job. Problem is they can't get here on time.
Second visit again wasn't on time. Apparently my time isn't worth anything as I sit and wait for their arrival. Never made fun of the cleaners cars. Geez what is wrong with you. Only stated that when a car leaks oil and gas they should park in the street. Your 2nd cleaner wanted me to handle her road service. I asked her if she had AAA. I shouldn't have to use my AAA for your employees. As for pictures of me laughing at your employee
Second visit again wasn't on time. Apparently my time isn't worth anything as I sit and wait for their arrival. Never made fun of the cleaners cars. Geez what is wrong with you. Only stated that when a car leaks oil and gas they should park in the street. Your 2nd cleaner wanted me to handle her road service. I asked her if she had AAA. I shouldn't have to use my AAA for your employees. As for pictures of me laughing at your employee
Michael P.
Sep 14, 2020
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Meishia K.
Jul 20, 2020
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My best friend recommended this company and more specially Sheena. I've been very pleased. Sheena is very thorough. Even old school cleans the floors on her hands and knees! It might take a bit longer but she's never in the way or disrupting. She's been great during COVID, wearing a mask and doing extra sanitizing of commonly touched areas. She's genuine, personable, and kind to my aging mother and aging dog. Tabitha, is also outstanding. I get quick, courteous responses no matter what time of day. I also like that I can set up or make changes to my existing every 2 week cleaning
