State Farm Insurance
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State Farm Insurance
I have been a State Farm Agent in Alexandria since 1988. I am life long resident of Campbell County and I am a graduate of Northern Kentucky University, with a BA in Business Management. My team of 5, consist of 4 licensed agents in property and casualty and life and health. Our doors are open and we would love to meet with our insureds in person or via the phone or on line to discuss their auto insurance, home insurance.

If you own a home, a condo or rent, we can assist with the right policy for you. We also can help you find the right life insurance product that fits your needs. When not at the office, you will find me on the tennis or pickle ball court! Love, love pickle ball! If you're looking to balance or mitigate the risk levels in your investments, diversification between multiple investments and types may be your best option.
Reviews (10)
Logan Jones
Logan Jones
Nov 13, 2021
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I want to express how pleased I’ve been with my experience with Sue and her team. I switched to them when I moved from Indiana at the recommendation of one of my friends who has been with her. Everyone was fantastic, I happened to talked to Tiffany most of the time with my questions, purchasing a new car, and through the transfer process from my old agent and she was great, always patient with my hundreds of questions and very knowledgeable. I would highly recommend this office to everyone and the only reason I am leaving them is because of my move to Ohio, but they were able to recommend another
Nick Klousiadis
Nick Klousiadis
Nov 06, 2021
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Curious on rates and coverage I blindly reached out to a local rep for State Farm on Sue Neal's team. Tiffany Girkin was incredibly responsive to my questions and coverage details. To my surprise I was paying nearly double for less coverage at a competitor. Switching to State farm was very quick and seamless. I'm glad I finally took the time to question what I was paying and how much. I would recommend Tiffany Girkin and Sue Neal's team to anyone looking for competitive insurance and great service.
Michael Barker
Michael Barker
Oct 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Very easy process and Tiffany was very helpful and responsive! All done over phone and email. Great rate too! Well done!
Sherry Vail
Sherry Vail
Sep 27, 2021
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I recently contacted this office to inquire about taking out a life insurance policy and had no idea how they worked or which plan I needed. I spoke with Lisa Pulaski whom asked me the questions she needed to help identify what I needed in a plan and went over the best options to meet those needs. She did an excellent job in explaining them so I fully understood how each worked. I was so impressed with the level of professionalism I was shown and the knowledge she had in the policies they provided, that I felt confident enough to take a policy out. Thank you for making this experience such a great
Steve Claybern
Steve Claybern
Sep 17, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Sue Neal is an Amazing person. I am so happy to have her as my State Farm Insurance Agent. Thank you for everything
Sam Popp
Sam Popp
Sep 03, 2021
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We have been clients of Sue Neal's State Farm office for decades. We recommended them to my mother and our three sons, so they have also been clients for many years now. All the ladies in the office, past and present, are friendly and knowledgeable and fun to talk with. Excellent customer service on every front. Would highly recommend!
Jan Crabb
Jan Crabb
Sep 03, 2021
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I have been a customer of Sue Neal for probably 30 years. She and everyone in her office have always been so helpful, friendly and professional. They take the time to give you the best service and insurance product for your situation. Just like everybody else, I occasionally shop insurance. Obviously, I stick with Sue and her great staff. When you already have the best, it doesn’t make sense to go anywhere else.
Cindy Thomas
Cindy Thomas
Aug 30, 2021
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Lisa at Sue Neal's State Farm Insurance was so helpful. She went above and beyond and contacted a third party on my behalf to get information needed in order to process my new policy. This not only allowed her to get exactly what she needed but also saved me time. Throughout the process of providing me with quotes to actually setting up the policy, she was very timely, friendly, and professional. I highly recommend Sue Neal's State Farm Insurance Agency.
Michael Haas
Michael Haas
Jul 25, 2021
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Sue Neal's state farm has the best insurance agents I've ever had the pleasure of working with. They are responsive and incredibly helpful! They have made every interaction a breeze. They are very transparent about costs/fees when asked, and do a great job of even entertaining "hypothetical" situations.
Their rates are decently competitive, but you are definitely paying a little extra for the quality service!
Melissa Rae Baker
Melissa Rae Baker
May 30, 2021
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We have worked with Sue Neal and her incredible team for our entire lives. Our interactions have always been so wonderful, with all of our needs answered quickly and professionally. In addition to exceptional service, we love the value we have gotten from State Farm over the years. I simply cannot say enough about how consistently impressed we remain with this team! If you are considering evaluating insurance options for your home, cars, or lives, I highly recommend Sue and the rock stars who work with her.