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Chartwell Pennsylvania, LP provides home infusion therapy, specialty pharmacy and enteral nutrition services throughout Pennsylvania, northeastern West Virginia, eastern Ohio and western New York.Chartwell support services also include clinical monitoring, dietary consultation, patient education, pump management and delivery services.
Chartwell Pennsylvania, LP provides home infusion therapy, specialty pharmacy and enteral nutrition services throughout Pennsylvania, northeastern West Virginia, eastern Ohio and western New York.Chartwell support services also include clinical monitoring, dietary consultation, patient education, pump management and delivery services.
Services
Chartwell offers one of the largest and most extensive adult and pediatric enteral nutrition programs in the country. Our first-rate services include a clinical intervention program led by registered dietitians that is designed to assess the appropriateness of formula, along with the correct dosage and frequency of treatment.
Chartwell provides home infusion and enteral nutrition therapy services along with clinical monitoring, dietary consultation, infusion nursing, pump management and delivery services. Chartwell offers home infusion (IV) therapy services and supplies. We are committed to provide you with exceptional care and customer service which is both conveniently accessed and cost-effective.
Chartwell's specialty pharmacy provides many of the latest, most advanced medications to our patients to treat chronic, rare, or complex conditions ranging from cancer and hepatitis c, to multiple sclerosis and rheumatoid arthritis. Typically, these medications and therapies are complex and/or higher cost, so you often times won't find these at your retail pharmacy.
Pennsylvania Medical Assistance, Fee-for-Service Program (ACCESS) pays for health care services for eligible individuals. You may qualify based on your state's requirements, income, and family size.
PA Medical Assistance, Fee-for-Service Program (ACCESS) is administered by states, according to federal requirements and provides medical coverage to adults, children, pregnant women, parents of eligible children, people with disabilities, and elderly individuals needing nursing home care.
PA Medical Assistance, Fee-for-Service Program (ACCESS) is administered by states, according to federal requirements and provides medical coverage to adults, children, pregnant women, parents of eligible children, people with disabilities, and elderly individuals needing nursing home care.
Reviews (10)
Sherry Mooney
Aug 15, 2021
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Hi. My son Sean had a stroke so I have had to move in with him to help with TPN. I knew absolutely nothing about doing this since he’s done it on his own for probably 20 years. I don’t know what I would do if I didn’t have Josh to help me from Team 5 ❤️❤️ Also, the pharmacists are so helpful. Thank you for all the answers and kindness shown towards us
Alyssa Haines
Aug 04, 2021
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I have had no complaints until now and I’m thankful my sons formula was covered by insurance but I’m really upset with how the company bills.
We apparently had a $25 copay each month that was never sent to us. Yesterday we received a bill for $225 dollars worth of copays.
We are a one income family and on a strict budget so a bill like this shocked us. It would of been much easier and helped us financially to pay the copay monthly.
We apparently had a $25 copay each month that was never sent to us. Yesterday we received a bill for $225 dollars worth of copays.
We are a one income family and on a strict budget so a bill like this shocked us. It would of been much easier and helped us financially to pay the copay monthly.
Paul Jw
Aug 04, 2021
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I've used Chartwell twice for delivery of home IV antibiotics to combat serious infection(s). I've had problems with Chartwell both times. The most recent had more problems than first time. Every week I was called & asked what equipment needed replenished for the coming week of home IV. I took time every week, prior to their call, to count each item & inform the caller what is needed with that weeks medication delivery. I even reviewed my order with the caller prior to terminating call. Yet they failed to send me 1 or 2 of the items or failed to send requested quantities.
The first time I used
The first time I used
Cha Bri
Jul 16, 2021
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A. Baker
Dec 03, 2020
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Hope Brillhart
Jul 28, 2020
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I am on IV medications that are provided by Chartwell via overnight delivery. The 1st package that was to be delivered never arrived. I contacted Chartwell who needed to send a courier overnight from 4 hours away. I was promised when I spoke with them at 7:45pm that my meds would be delivered before my next dose which was needed at 5: 30am. The couier showed up at 7am, too late. We receive a call the next day from a neighbor who just got home and found our packages on his porch. These meds are to remain cold and it was 90 degrees outside! I spoke to the supervisor at Chartwell who apologized and
Jim Scheall
Jun 13, 2020
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I placed a feeding order for my daughter, who is tube fed nothing by mouth, 2 weeks ago. Called a week ago since nothing had arrived and they attempt to cover their tracks with lies, but did hand deliver a few days worth of supplies. Now a week later I still have not received the order, and am still just getting the run around
C. Grill
Aug 26, 2019
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I recently completed home infusion therapy, with Chartwell being the supplier of all equipment and medical supplies. The staff members were all extremely kind and considerate and always treated me with respect and compassion. They also went above and beyond to ensure that I understood everything involved, and always encouraged me to call them at any time if I ever had any questions or needed clarity on any issue. It was very clear to me that the delivery person’s top priority was customer service and customer satisfaction.
I gave Chartwell a four star rating. There is only one single issue that
I gave Chartwell a four star rating. There is only one single issue that
Beth Casey
Aug 13, 2018
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The billing department is awful. I have been dealing with them since February, 2018. They put me on hold for 20 minutes and since they are open 8-5, I'm at work also. When I leave a message, they do not call back. As for the pharmacy, I have a prescription that will not be delivered until 10 days from now, but they can't change it to a new less painful injection, because they "have new people and the process is complex." Give me a break, then train your people or change your processes. If I could, I would definitely go back to Walgreen's Specialty, but my insurance gives me no choice.
Jerry Chen
Jan 07, 2017
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We go through Chartwell to get specialty formula for our baby who has bad allergies. Assumed the insurance process would be a nightmare but they got everyone approved in a matter of a days. Customer service has been amazing as well. Explained everything about how home delivery will work and how to schedule. When we had an issue with a missed delivery (because of the courier's fault) they remedied the situation and got us overnight fed ex delivery. Have literally never had a positive costumer service experience until working with Chartwell.
