Serving Arizona for more than a decade, Ocotillo Flooring Services, LLC is a family owned and operated business based in Mesa. We are licensed by the Arizona Contractors' License Board, bonded, and insured. Our staff has more than 60 years of combined experience serving commercial and residential customers throughout the valley.
We are committed to customer service, customer satisfaction, and giving every customer the best value for their investment. To that end, we hand-pick each installer and have the best staff in the industry - as a team, our goal is to exceed your expectations. We look forward to serving you!
We are committed to customer service, customer satisfaction, and giving every customer the best value for their investment. To that end, we hand-pick each installer and have the best staff in the industry - as a team, our goal is to exceed your expectations. We look forward to serving you!
Services
Ocotillo Flooring Services has built a solid reputation by offering high-quality flooring materials and employing the best installation professionals in the industry. We offer an extensive selection of carpet, hardwood, laminate, ceramic and stone tile from top-rated manufacturers.
Our experienced staff is committed to providing unparalleled customer service and our full-service installation and repair professionals, each one licensed and bonded, are the best in the business.We can help you pick the best flooring for your home based on your home's style and your family's needs.
Our experienced staff is committed to providing unparalleled customer service and our full-service installation and repair professionals, each one licensed and bonded, are the best in the business.We can help you pick the best flooring for your home based on your home's style and your family's needs.
Ocotillo Flooring Services has been serving Arizona for years and we guarantee your satisfaction. Our selection rivals the "big box" stores and our team of experienced flooring installers will make sure the carpet you pick for your home is installed right the first-time. If you're looking to get new carpet flooring and you live in Metro-Phoenix and the surrounding areas, give us a call.
With over 25,000 carpet styles and colors, Shaw Carpet offers something for every taste and decor. Residential or commercial, utilitarian and resilient or luxuriously soft, in neutral shades or vibrant jewel tones: Shaw Carpet truly has something for everyone. Ocotillo Flooring can help you pick the best carpet for your home, contact us today to schedule a fee estimate.
Mohawk carpeting first hit the market in 1878. Over the following 13+ decades, the company continued perfecting and honing its product, always evolving and innovating to bring customers beautiful flooring, stellar quality, and top-notch customer service. As a leader in environmentally friendly manufacturing, Mohawk is dedicated to using renewable and recycled resources, efficient manufacturing, and streamlined delivery processes.
Our team of flooring professionals is among the best in the valley! If you're looking for value, there's no better option in flooring - it's something we guarantee. Our experienced team of professionals can work with you to pick out the best flooring for your needs, and our hand-picked installation team will ensure your tile flooring is installed right and on-time.
Reviews (12)
Andrew Jones
Nov 05, 2021
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The people we spoke with at the office and the folks who came to install are really nice but the jobs required multiple visits due to work not being done correctly the first and second time. On that note, we are still having problems and will probably contact another contractor to fix the issues.
We had vinyl planks and carpet installed. Planks had to be installed a second time in some parts and re-caulked due to missing spots the first time around.
Carpet has "bubbled up" multiple times. They had a team come out a second time to re-stretch the carpet. With in a couple months, the carpet has
We had vinyl planks and carpet installed. Planks had to be installed a second time in some parts and re-caulked due to missing spots the first time around.
Carpet has "bubbled up" multiple times. They had a team come out a second time to re-stretch the carpet. With in a couple months, the carpet has
Marty J.
Oct 13, 2021
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I've been reluctant to post anything regarding the services received from Ocotillo, but it's been about 3 weeks since my installation job was completed and I'm still finding things that I need to fix, touch up or clean. If you have the time, take a read, but if you're busy shopping the other thousands of flooring companies in AZ, then just know this; the flooring in my home LOOKS great, but the fact that I had to caulk certain areas myself, retack the carpet myself, that they pulled up, repaint my walls that were covered in dirt, dings, and scratches, remove tile they failed
Laura E.
Jun 05, 2021
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Couldn't have found a better company! We did my entire house together and it was a great experience. Any future projects will be done with them & I highly recommend them to anyone. Professional, knowledgeable,reliable, great customer service, and skilled. So glad I found them. My house is beautiful thanks to your company's hard work. Thank you!
Lanae Lou
Jun 03, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Thank you Ocotillo!!! I never write reviews, but just had to because of how impressed I was by everyone on your team. I will be doing all my future projects through your company. In a time where it is hard to get anyone to show up to work, I was able to count on you all.
Thank you Ocotillo!!! I never write reviews, but just had to because of how impressed I was by everyone on your team. I will be doing all my future projects through your company. In a time where it is hard to get anyone to show up to work, I was able to count on you all.
Sarah T.
May 26, 2021
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We had an estimator come out to our home for an estimate to replace the flooring in our entire house with luxury vinyl flooring. It was specifically stated that we want an estimate without the bedrooms done and one with the bedrooms done.
Either we got another persons estimate by mistake or the estimator wasnt paying attention. Instead of the two estimates we requested, we got three:
1) that our house is empty, to remove tile at the front door and our "front room" will get carpet. None of which is true as we have carpet at the front door, our house is full of furniture, and this "
Either we got another persons estimate by mistake or the estimator wasnt paying attention. Instead of the two estimates we requested, we got three:
1) that our house is empty, to remove tile at the front door and our "front room" will get carpet. None of which is true as we have carpet at the front door, our house is full of furniture, and this "
Steve Maize
May 17, 2021
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Ronald Dickson
May 05, 2021
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BACKGROUND: We went through Floor & Decor's "Installation Made Easy" program to contract with Ocotillo Flooring. It was very difficult to set up measuring appointments and, when we did, they had to come back three different times to take the measurements (the third time from the owner, Mitch, who finally got it right). We should have seen that as an omen. We had 2'X4' tiles installed, which are a common product at Floor & Decor. Overall, the tiles look pretty good and are mostly level, but with minor differences in height in a few areas. We have two concerns about the overall quality of work from
Steve Garvy
May 03, 2021
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Subpar communication, timeliness, company coordination; cavalier way of addressing customer (was constantly referred to as 'bro' by seemingly mature, adult-like professionals). Overall interactions with company were unprofessional including Mitchell, Richard, Kelly, Lance. On the other hand, the installers (sub-contractors) that Ocotillo Flooring used to install the laminate flooring throughout the house were exceptionally talented and professional. Remarkable work and craftsmanship. Started on time and left the job each day over a 2-week period as if it were their own homes by sweeping and cleaning
Tammy Rike
Feb 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We would so give them a 7 star rating if we could. The finished product is awesome. They were professional and clean. Their prices beat others by a landslide! So responsive to our needs and requests! We highly recommend this company for all your flooring needs.
Services: Install tile work, Replace tile work, Install flooring
We would so give them a 7 star rating if we could. The finished product is awesome. They were professional and clean. Their prices beat others by a landslide! So responsive to our needs and requests! We highly recommend this company for all your flooring needs.
Services: Install tile work, Replace tile work, Install flooring
Steve W.
Oct 30, 2020
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We just had all of the flooring replaced in our home by Ocotillo Flooring.
We had to have 1500 square feet of direct glue wood laminate flooring torn out and the floor prepped for ceramic tile. Unbelievable customer support throughout the entire tear out and installation and they were able to complete on time. Oscar, Sergio and Mitch did an amazing job and the floors look awesome - we highly recommend them!
We had to have 1500 square feet of direct glue wood laminate flooring torn out and the floor prepped for ceramic tile. Unbelievable customer support throughout the entire tear out and installation and they were able to complete on time. Oscar, Sergio and Mitch did an amazing job and the floors look awesome - we highly recommend them!
Pam P.
Oct 13, 2020
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We are so happy with this company !! Richard was very knowledgeable & personable. Since we have not looked at carpeting in about 25 years , he filled us in on trends & how to look for quality products. So happy with our choice. Also ended up having him install new 5" Baseboard. Looks clean & finished. Would definitely use him again
Amanda D.
May 17, 2019
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