Alto Pharmacy
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Alto Pharmacy
Create an account to transfer your existing prescription or ask your doctor to send a new prescription to Alto. We'll take care of it for you! Simply create an account and select "Request your medications". Let us know which pharmacy to reach out to, and we'll coordinate the transfer. Our pharmacists will then search for any savings on your medications.

Because the transfer relies on your current pharmacy to provide information, it may take up to a few business days for the transfers to complete. When it's ready, we'll reach out to schedule your free delivery. As a full-service pharmacy, Alto can fill nearly all medications, including specialty, over-the-counter, brand, and generic.
Services
What began as a beloved neighborhood pharmacy in San Francisco's Mission District is now setting a new standard of care. Before we could start our own pharmacy, we knew we had to learn from the best. So we spent months shadowing the team at a family-run pharmacy in San Francisco's Mission District.
We make it easy to get your prescription, at the best price, delivered to your door - for free. Create an account to transfer your existing prescription or ask your doctor to send a new prescription to Alto. Send us your prescription and we'll take care of the rest. We handle your insurance paperwork and identify ways to save you money.
You can trust that we'll work tirelessly to find you the lowest price on your medications. We accept most major insurance plans, and all our services and delivery are always completely free. We'll search for ways to save you money-including coupons, copay cards, and assistance programs-and apply any savings automatically.
Questions about side effects? Worried about missing a dose? Phone, text, or chat our team of pharmacists for support, even in the evenings and on weekends. Our team includes experts in every aspect of care, from everyday issues like the common cold to complex conditions like fertility treatments, sexual health, heart health, diabetes and more.
You pick the day, time, and location that works best for you, and we'll make sure your medications arrive on time, every time. Follow your courier with real-time updates, from the moment your medication leaves our pharmacy until it arrives at your door. We'll text or call you when your prescription is ready for delivery.
Reviews (8)
Lili Ren
Lili Ren
Jan 26, 2022
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The delivery is quick and on time, very efficient! I had nearly no waiting time for multiple phone calls as well!!Thank you all!!!
Reid Eisenberg
Reid Eisenberg
Jan 21, 2022
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I arranged for a pickup at the NYC location. Although in 100 Park Ave, Alto's street entrance is actually on E 40th St. I have not used their courier service, so my positive experience with them is entirely based upon using the brick & mortar pharmacy which looks a bit like a Kubrickesque movie set.
I moved an isotretinoin (commonly called Accutane, although there are other brand names) prescription over to Alto, as CVS had been unable to fill it due to changes in the iPLEDGE REMS system which governs the dispensing of all isotretinoin. The changes in question were so badly botched, that I came
Jane Rozenfeld
Jane Rozenfeld
Jan 12, 2022
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Wait time to speak to a representative was 30 minutes and it was a struggle to get them to answer simple questions. They gave me the wrong store hours telling me they close at 10 pm when they actually close at 7pm. They promised to deliver a life saving medication that night, then canceled and said they will deliver it the next day. Could this experience be any worse? I’d give it zero stars if I could.
Jeff Landau
Jeff Landau
Jan 12, 2022
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Two days of cancelations after doctor orders and alto prescription confirming and delivery arrangements. Texts and intentional disruptions and make believe 28 minute wait to speak to someone after second cancelation the worst of bad pharmacy experiences Stay away from this place
Boris Andonov
Boris Andonov
Jan 05, 2022
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Really nice pharmacy! The pharmacist was very friendly and the service very good. The lobby was very unique for a pharmacy.
Thanks!
M. R. Wang
M. R. Wang
Aug 15, 2021
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Best customer service. Greatly appreciated that Alto Pharmacy went above and beyond by calling my doctor office and my insurance to ensure that I go a time sensitive medication fill the same day.
Jessica Arone Wosiack
Jessica Arone Wosiack
Jul 13, 2021
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I’d just want to say that the gentleman that talked to me the last couple of days was amazing. Really great employee. Very eager to help me and fast, also very polite. Probably the best customer service I’ve had in this city.
Michael Feygin
Michael Feygin
Mar 03, 2021
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The best specialty pharmacy we had a pleasure dealing with. Our insurance messed things up, but Alto went above and beyond to resolve issues for us and made sure that we didn’t have to pay out of pocket.
Alto’s manager kept updating us on the progress and moved mountains so that our prescription still could be filled the next day.