Ottosource

I worked with Donald. He respected my time and he is a courteous professional. I had a positive experience.

Great experience purchasing my Tesla Model S that I just LOVE! I walked in with financing, they gave me a good amount on trade and it didn’t take long at all to finish paperwork. Dominick was great! I left without the charger but called to advise and he gave me one plus adapter for Nema 14/50 outlet. I’m one happy girl :) Thanks Dominik!! I named her White Lightning 🙂

I purchased a car last April and I sold the car back in June 2021. This dealership refuses to give me the extended warranty refund that is clearly highlighted in their contract.

I have been calling since June to see the status for the refund... come to find out, they never sent it to "Continental Warranty". I have been attempting to call and email nonstop and have been on numerous waiting holds.

I received an email on Jul 28 saying the general manager, "Jafet Jimenez" wanted to let me know that we do not want to do business with them {Continental} anymore. Continental called

I Purchased a vehicle in cash from them for the full amount from them in June, Its August and I have yet to get the Title. Now remind you this is a luxury vehicle purchased with cash out the door.Texas law says the title is required to be provided to the buyer in 30 days from the purchase.So now the company is breaking the Law. I have also yet to get the plates on a vehicle which plates expired on 7/21/21.....today is 8/20/21.....
no one has given me any information. If this is how they treat customers who come in to purchase a car whole on the spot, I can only imagine how bad things could be

21 day review - Don't believe the reviews or smiles at this place. Vehicles are not quality at all. Many of the cars here have been in wrecks and are even marked as lemons on the Carfax. Just bought a Tesla and the car dies in 2 days because of all the electrical problems it had that they did not disclose. Screen constantly goes off and unable to use anything. They said it was a software update that's needed but they clearly know nothing about Tesla's. The screen was leaking and they said it was glue. Another lie. Mike, one of the managers offered me to trade my car in for way less and put that

We were looking everywhere for a used Tesla Model S and finally found one at OttoSource. We purchased a 2016 in excellent condition with low miles. Shaun was our salesperson and we had a great experience. Shaun was super helpful and very accommodating.

I recently was dealing with Dominick on a vehicle and appreciated the no pressure approach. I decided not to purchase but if I'm ever in the market I'll check their inventory. Not your average dealership. I mean that in a good way.

Otto Source is the source for luxury vehicles. Ashley is absolutely amazing! Please request her! Her energy and customer service is impeccable.When you are looking to buy a car and want great deals come to the Otto Source.

AVOID THIS PLACE IF YOU DO NOT WANT TO BE SAD AND REGRET BUYING A CAR THAT IS MEANT TO MAKE YOU HAPPY. If Icould give minus 10 stars, that's what this HORRIBLE place deserves. Jimmy, AK & Ashley are the worst kinds of employee I have ever experienced at a dealership. Lies, fraud and most of all, switch a car you test drive with another Car you sign to purchase. I don't know how they are still in business without being closed down already. I know 2 people they gave bad cars and claimed was sold 'as-is' while they could have just simply assisted or found a solution to keep

We used Ottosource to buy our most current vehicle. We had the pleasure of working with Dominick Francone. His customer service is beyond anything that we've experienced before. He answered all of our questions, gave great recommendations, and made the car buying process easy. I will be sending my family and friends to him for any of their vehicle needs.

Didn't end up liking the car I test drove, but I got lots of help from Ashley and recommendations on different vehicles that would be more along the lines of what I'm looking for. She was very attentive and knowledgeable, and the dealership was very clean and professional.

Greg at Ottosource helped me when no one else would! The staff was excellent, I will DEFINITELY be buying my next car from them!

Thank you OS and Christian for my beautiful ride. Very professional and friendly crew and a dealer who was very helpful throughout the process of purchasing this luxurious well kept vehicle. I’ll be back in the future and recommend OttoSource to anyone!

Ak was a fine salesman. Very patient. The experience was good till out of the blue. His finance guy was mad that we ask for price reduction, he ask us to go home. If you like to be abused. Please go there

Had been waiting quite awhile for an amazing car deal to treat myself after a divorce. OttoSource with the help of Jimmy, the manager, were able to help me find the car of my dreams for thousands below retail pricing at any other dealership! AND get an interest rate better than I was getting for myself at another bank ! They were upfront and honest from the start. Can't wait til I get my next car from them !

We purchased a vehicle from Chris.
I'm updating this review we were told we would get a call to fix rim and tire issue and windshield chip repair WE NEVER got a call from our sales guy CHRIS very disappointed
Customer service went out the window once car was sold

First of all i would like to acknowledge George and Joel for walking through everything with me. I don't have the greatest credit, but with their guidance and help it was doable. I completely enjoy my BMW!!
Thank you George and Joel for your help. I Highly recommend them and Ottosource

I bought a car from Otttosource yesterday. Though it's a few years old, I could not find a single flaw on it.

Mike, my very experienced sales guy, explained that he could not discount because of their low margins. Typical, right? But then he asked if I was financing, and I said yes, I had a preapproval with USAA. I had checked a few big lenders, and they had the best rate and terms.

Mike thought he could do better for me, and after 15 minutes of talking to local credit unions, he got me a great rate, better than any of the ads I had seen from the big lenders.

So, even though they