We have assembled a team of industry experts and technologists who have first-hand knowledge of the inner workings of accounting firms and SMBs. Our leaders understand the flow of data and the tools and processes needed to make it all run smoothly. Joel is responsible for setting the company direction and leading the successful execution of that strategy with the Right Networks leadership team.
He led the successful acquisition of Xcentric, a leading cloud solutions company focused on outsourced managed IT for accounting firms. He also led the acquisition of Rootworks, the accounting profession's premier firm-improvement organization, serving small to mid-sized accounting firms nationwide.
He led the successful acquisition of Xcentric, a leading cloud solutions company focused on outsourced managed IT for accounting firms. He also led the acquisition of Rootworks, the accounting profession's premier firm-improvement organization, serving small to mid-sized accounting firms nationwide.
Services
Multiple Tier 4 data centers across the US create an end-to-end, fully redundant IT infrastructure with 99.999% uptime. US-based tech support team members-with a 98%+ customer satisfaction rate-are available 24/7 to answer any questions you may have. Real-time data replication and nightly data backups-retained for 90 days-saves data in case of accidental loss or deletion.
For many of our clients, every dollar counts, and they see a significant value in Right Networks. They appreciate the ease of collaboration and the fact that we can work on files simultaneously. It has become a major part of everything we do, and we use it to ensure our business is constantly moving forward.
Keep your system available, secure and hassle-free with Right Networks Cloud Premier, the cloud-based outsourced IT solution combining accounting and tax application expertise with the ability to support over 3,000 business-critical apps in the cloud!. Protect your system across the entire threat lifecycle and stop even the most advanced breaches.
Improving your accounting firm and getting better business results takes more than just technology. Rootworks puts a team of people on your side-creating strategies, resources and content that fuels firm growth and improvement. Join our growing community of nearly 800 firms nationwide. Created by a firm owner for other firm owners, Rootworks offers expert guidance and solutions for every aspect of The Modern Firm:.
Designed to fit your practice or business, QuickBooks gives you the power to easily manage income, expenses, invoices and so much more. With everything organized in one place, it is easy to see why QuickBooks is the Accounting Software Leader. Purchase your QuickBooks licenses through us to leverage unparalleled support and easily see all your solutions on one bill.
Reviews (23)
Chris Schulte
Jun 25, 2021
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Not anything like you would think it is.
I am looking for a centralized Quickbooks that I can dial into remotely, so I was sent to these people.
This is useless. Don’t even bother trying to implement this system because in the end, you will only be disappointed. Save your money and especially your time.
I am looking for a centralized Quickbooks that I can dial into remotely, so I was sent to these people.
This is useless. Don’t even bother trying to implement this system because in the end, you will only be disappointed. Save your money and especially your time.
Wendy Anderson
Feb 17, 2021
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Bruce Irvine
Jan 20, 2021
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Faith Nager
Jan 18, 2021
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Jerry Boman
Dec 28, 2020
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Meta Zander-Pierson
Oct 05, 2020
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Jose D. Roman Toro
Jul 06, 2020
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Karen Hall
Jun 13, 2020
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They are very pleasant, professional and knowledgable. I love that their technicians are very knowledgeable and available 24/7.I have used them to host a client's and my Accountants Quickbooks Desktop programs.... allowing us both to work at the same time very easily and making a desktop product to be used online.
Darius Parsia
Dec 19, 2019
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Carey James B.
Nov 08, 2019
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James Espey
Oct 07, 2019
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It's been my experience that while certain people at Right Networks know the "right thing" to do that it is in both their and their customers best long term interest, only a very few people there are empowered to actually do something. Their support team appears to work from a "script" and any deviation from that script results what becomes - at times - a confrontation to get the results that serve not the customer, but Right Networks long term interest.
Companies like Right Networks would be well-served to make sure their front line support staff are aware of the cost of acquiring new customers
Companies like Right Networks would be well-served to make sure their front line support staff are aware of the cost of acquiring new customers
Shelby Basciano
Aug 10, 2019
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Was not excited to spend another fixed amount after what I pay the accountant, but this system has proven to be worth the money. My only complaint is that you don't have the use of the computer calculator and/or you have to pay extra for the spreadsheet capability. However there are ways around it. Overall a good system.
Bob D.
Jul 06, 2019
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As an IT professional of 20 years working with our accounting company, I've had the following experiences with Right Networks:
At first, I found Right Networks and thought I had hit the jackpot: Their security setup is top-notch, their support appeared to be excellent, and during the sales process they bent over backward to get me in the door and configured.
But 6 months in, the honeymoon ended. Their hosted QuickBooks is now extremely buggy, locks out all the time, locks me out of my QuickBooks file, and their support refuses to consider that their systems have any issues at all. Oh yeah
At first, I found Right Networks and thought I had hit the jackpot: Their security setup is top-notch, their support appeared to be excellent, and during the sales process they bent over backward to get me in the door and configured.
But 6 months in, the honeymoon ended. Their hosted QuickBooks is now extremely buggy, locks out all the time, locks me out of my QuickBooks file, and their support refuses to consider that their systems have any issues at all. Oh yeah
Jean-Claude Davidson
Jul 03, 2019
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Right Networks has provided an excellent hosting service which enables me and my accounting team to work virtually, continuously and securely. It has lowered our operating costs, increased our efficiency and improved our flexibility.
I am an EXTREMELY SATISFIED customer.
Jean-Claude Davidson
Business & Financial Analyst
I am an EXTREMELY SATISFIED customer.
Jean-Claude Davidson
Business & Financial Analyst
B. P.
Jun 19, 2019
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We signed up with xCentric in July of 2018, soon there after they were purchased by Right Networks. Initially the service seemed good during the on-boarding. Then it went straight downhill. Customer service disappeared. We were down many times for several long periods. Slowness, disconnections, you name it we had it. Our rep would email in the middle of the night, I respond in the morning, then we'd hear from him two days later. They were rude, condescending, and could offer nothing to make the situation better. The network ran poorly through tax season. I will say we were able to
Chuck L.
Apr 03, 2019
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I do not recommend RightNetworks, we have had our company file hosted for about 3 years and have come to discover that it is very limiting. The network cannot talk to the local computer so email and files do not port over.
That's not the bad part if you have a problem and call the helpline you wait in line for hours just to hear them say it's a QuickBooks problem. The sales rep does not answer the phone and emails are answered with "call the helpline".
Quickbooks does not have another listed hosting environment but they are out there, we are moving. I cannot have my company
That's not the bad part if you have a problem and call the helpline you wait in line for hours just to hear them say it's a QuickBooks problem. The sales rep does not answer the phone and emails are answered with "call the helpline".
Quickbooks does not have another listed hosting environment but they are out there, we are moving. I cannot have my company
Ann E.
Feb 23, 2019
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I've been using RN for several years and was so impressed when I first started that I recommended it to many clients and fellow accountants. However, recently I've experienced less than satisfactory service and results. After 4 days I'm still waiting for a new product to be added to my account and now the department is closed for the weekend. I emailed support twice asking for the software to be uploaded before the weekend because I needed it to work on a client's files. They quickly responded they were working on it, but failed to accomplish a simple download of software
Michael M.
Feb 01, 2019
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I am a small business owner who just upgraded to the QuickBooks Enterprise Solution. I was a bit concerned about the ratings but we called Right Networks and they answered immediately. The rep completed the upgrade on all my employees computers in one call. Brenna, the customer solutions representative, took the time to personally call me and set up my computer without a hitch. Excellent service - fast and knowledgeable - much appreciated!
David M.
Jan 27, 2019
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Michelle K.
Nov 20, 2018
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Amanda P.
Nov 09, 2018
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Louise Ratts
Sep 21, 2018
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Tony F.
Nov 02, 2015
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Right now they are failing me miserably.
From their website:
ATTENTION - Right Networks Chat is currently unavailable due to the high volume of inquiries related to slowness and connectivity. For the fastest response time and most frequent updates, please visit our Status Page or email support@rightnetworks.com. Thank you for your patience!
My business can't bill on "patience" and would Right Networks be "patient" with us if we did not pay our service bill?
I think not and yet my company is unable to access our Quickbooks company file hosted on Right Networks because
From their website:
ATTENTION - Right Networks Chat is currently unavailable due to the high volume of inquiries related to slowness and connectivity. For the fastest response time and most frequent updates, please visit our Status Page or email support@rightnetworks.com. Thank you for your patience!
My business can't bill on "patience" and would Right Networks be "patient" with us if we did not pay our service bill?
I think not and yet my company is unable to access our Quickbooks company file hosted on Right Networks because
