Introducing the Village Volkswagen of Chattanooga team of experts. These dedicated professionals go the extra mile to ensure that you have a perfect visit to our dealership. Whether you are looking for your next vehicle or are simply stopping by to ask a few questions, you can count on us to provide you with the VIP customer service you deserve.
My name is Brian Johnson. I grew up in Marietta, Ga where I attended Pope High School. After high school I graduated from The University of Georgia with a degree in communications and began my career in sales and customer service. For the past twenty years I've enjoyed working with customers to identify their needs and treat them how I would want to be treated.
My name is Brian Johnson. I grew up in Marietta, Ga where I attended Pope High School. After high school I graduated from The University of Georgia with a degree in communications and began my career in sales and customer service. For the past twenty years I've enjoyed working with customers to identify their needs and treat them how I would want to be treated.
Services
If you'd like to get pre-approved with our financing department, you can take care of it online. Discover all the newest models from Volkswagen right here at our family-owned, state-of-the-art dealership in Chattanooga, TN. Our friendly experts are here to answer any questions you might have and help you have a great visit.
Our Volkswagen factory-trained and certified master service technicians are here to help with anything your vehicle might need. From major repair to routine maintenance, you can count on the team in the Village Volkswagen of Chattanooga Service Department. We work on all vehicle makes and models even if you didn't purchase yours from us.
At Village Volkswagen of Chattanooga we want you to find the perfect vehicle, and we'll work hard to make sure you do. Simply tell us what you're looking for and when it's available you'll be the first to know! All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy.
Wherever you're going, whoever you're taking along, do it comfortably with the 2021 Atlas. The Jetta strikes the perfect balance with a sophisticated look, sleek character lines and a comfortable, modern interior. From the rush of its turbocharged engine to its eye-catching accents and striking design, the Jetta GLI offers exhilarating performance at every turn.
It's easy to make an appointment for a test drive using our convenient form here. During the test drive our team can answer any questions you might have all in a stress-free, no-hassle shopping environment. Best of all, making your appointment in advance allows us to make sure to have the vehicle(s) you are interested ready for you when you arrive.
Reviews (6)
Matthew Edmondson
Jan 02, 2022
Report
Every-time I have to deal with this dealership it is the most sketchy business I’ve ever interacted with, my vehicle had gone in for recall work and which I was told that I was going to get a call after the first of the year to let me know what the problem is. But the only reason it went to the dealership was to have the recall work done. I was told I do not get a vehicle to drive in the mean time and I had to pay at my own expense for a rental. I have dealt with recall related issues with other company’s several times in the past in which they do in fact give loaners or provide a rental due
Megan Kritlow
Dec 26, 2021
Report
Jeff Holcomb
Dec 21, 2021
Report
The most unprofessional management I've ever dealt with.
The below response show the pathetic attitude of the dealership as a whole.
They failed to mention that after keeping my car 2 weeks on a factory recall, and without a phone call or any correspondence at all, I called them and they hadn't touched my car. This goes to poor management. I left it there on 11/2/21 and called them yesterday on 11/16/21; not 11/17/2021 as they posted. A full two weeks with no car and no correspondence.
They said they needed parts; any competent manager would have called and given a date to bring it back rather
The below response show the pathetic attitude of the dealership as a whole.
They failed to mention that after keeping my car 2 weeks on a factory recall, and without a phone call or any correspondence at all, I called them and they hadn't touched my car. This goes to poor management. I left it there on 11/2/21 and called them yesterday on 11/16/21; not 11/17/2021 as they posted. A full two weeks with no car and no correspondence.
They said they needed parts; any competent manager would have called and given a date to bring it back rather
Jennifer Martinez
Dec 14, 2021
Report
Car buying process made simple.. Thank you for the awesome support from everyone involved... thanks Jeremy Holsomback, Brian Johnson, Jeff Newell, and Robert Rumfelt for making this possible. Helping a child establish credit via an automobile purchase can be a slightly daunting task... you all walked us through the process and made it look simple. Great deals and awesome service to boot. Looking forward to my next adventure with Village VW.
Christopher Floied
Nov 15, 2021
Report
I was quite unhappy with my last visit I went to.. I was told the last two times when going after even inquiries about rotating my tires that they were okay.... this seemed like it was fine even though I knew I drive fast so they definitely needed to be rotated... I got a flat tire and was told hey it's so worn you can not even patch the tire.... keep in mind these were new tires I had on the front after replacing the stock tires... so basically they put off rotating the tires so many times I am only at 45,000 miles and I'm on my THIRD SET OF TIRES!! While the rear tires are still stock from day
Mitch Chapman
Oct 20, 2021
Report
My daughter and I visited Village Volkswagen back in late July. She really liked the all new Taos. She traded in her 2015 Jeep Wrangler and drove the Taos home. After about 6 weeks we received a recall notice. Called to schedule to have car fixed, was told the earliest appointment was a couple weeks away. She told VW representative that she was about to take a trip to Gulf Shores Alabama and should she be worried. Rep told her no to worry and gave her a phone number to call in the event she had trouble. After he trip and several days back in forth to work, we took car in for what we thought was
