Russell's Pest Control
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Russell's Pest Control
In the midst of a corporate buyout, Russell determined it was time to start the company he had always dreamed of owning. His new adventure was based on his desire to serve his community by providing quality service at a fair price. In honor of his mother, who raised nine sons after her husband passed away, Russell was also determined to support his community by assisting the widows and elderly of Knoxville.

For the next 26 years, Russell's and Bobbie Bull ran the company, in 1997 their daughter, Vickie Bull Nadolski and her husband Mark, moved to Knoxville to help run the business. In December of 2011 Vickie and Mark officially took ownership of Russell's Pest Control.
Services
Here in Tennessee, pest problems are a constant problem for residential and commercial properties. Pest infestations aren't just a nuisance-they can be dangerous and destructive, too. That's where we come in. For more than 45 years, we have been committed to providing our customers with pest-free living.
We are growing! And we have many exciting employment opportunities for the right candidates. Working at Russell's Pest Control means you are a colleague. We believe in treating everyone, be it client or specialist, with professionalism and respect. We are always seeking professional people who share our enthusiasm and sense of pride to fill positions such as technicians, sales and administrative professionals.
At Russell's Pest Control, we know how important it is to protect your home from pests for the safety of you and your family. Since our founding, our residential pest control services focus on preventing pest problems before they start. Our residential exterminators will work with you to develop a pest control plan suited to the unique needs of your Knoxville property.
If you're a homeowner, you don't have time to deal with a pest infestation! Home pest control is an important part of keeping your property healthy and safe for your family. Without the help of a professional exterminator, pest problems of all kinds-rodents, roaches, termites, and more-are inevitable!
Pest problems inside of apartment buildings are inevitable. With so many people living in multi-unit buildings, a single pest problem can quickly spread and affect more than one unit. Without the help of a professional exterminator, pest control on this large of a scale can be frustrating and never-ending.
Reviews (16)
David Raborn
David Raborn
Jan 08, 2022
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So far I am a little disappointed with Russell's. We have been having trouble with rats and have done everything we can to no avail. We called Russell's and it took a week to come out for the initial appointment. I couldn't be here so my wife had to deal with the person who was here. She said he did go look around and under the house and said yep… you have rats. He then Charged my wife $225 for the initial contract and didn't set out the first trap or even put some poison under the house. He told her someone would call the next day and they failed to follow through. Then my wife discovered
James Salvaggio
James Salvaggio
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Looking forward to getting more business to them for other retail stores we facilitate in the area.
Services: Spiders, Ants, Cockroaches
Eric Haralson
Eric Haralson
Dec 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service. Thorough inspection and cleaning of cobwebs and insect debris outside. Have used Russell's for 30 years.
Services: Inspection, Termite inspection, Spiders
Ella Henline
Ella Henline
Oct 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Wanted assurance that I would not get bugs or rodents in my house had fire ants in stump in yard
Services: Hornets or wasps, Termites, Inspection, Fleas or mites, Bees, Spiders, Ants, Rodents, Cockroaches
Rita Ritchey
Rita Ritchey
Oct 28, 2021
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I requested multiple times for appointment to be set up. Last Oct 2020 the tech showed up unannounced. We have had prowlers in the area; so when my security cameras went off I was concerned. I pay for services every 3 months - this month they called and set the appt for Thurs the 21st they called wanting to change it. I asked for it be done on… Monday the 24th then it was changed to thurs the 28th I told them I could not be at home at that time could the appt be later in the day. They said NO. Rescheduled the appt for Fri the 29th. I told them I need to know a time frame, but they evidently
Frank Jager
Frank Jager
Sep 03, 2021
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My exterminator was Brian. He was both down to earth in personality, and professional in his job at the same time. He is a great conversationalist and good at his duties. Its rare I need an exterminator to begin with, but he levels with you in personality and does his actual job well. I recommend this company and Brian personally
Cynthia Key
Cynthia Key
Aug 03, 2021
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Positive: Professionalism, Punctuality, Quality, Value
James came to our home and explained everything about what he was doing and how the service he would be performing worked. He was professional and knowledgeable. Thank you James and I highly recommend Russell’s Termite company for your home protection.
Service: Termite inspection
Jennifer White
Jennifer White
Jul 27, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Cody is a great asset to your company. He was thorough, polite and very informative. In my opinion he went over and beyond to ensure our family was well taken care of. I will happily recommend Russell's Pest Control! Thank you Cody!
Service: Termite inspection
Alexis Evans
Alexis Evans
May 25, 2021
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Took care of the ants I had spotted in my kitchen years ago and I have not seen them in my kitchen since. Also good communication. Very friendly.
Michaelangelo A.
Michaelangelo A.
Mar 11, 2021
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I am surprised by the poor reviews. However, everyone has different experiences and some get burned along the way. If i were Russell's, I would hire someone to help with customer retention and be very careful on hounding people. Holding people to contracts is a bit much. Contracts are for companies that have retention issues past 6mo. If you want to stand head and shoulders above the rest, you must demand high quality service to your customers at no additional cost and your company will grow. Maybe learn why Nordstrom's became so successful. The book is called "The Nordstrom Way
Nikki Knowles-Hopson
Nikki Knowles-Hopson
May 14, 2020
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Always great service from Russell’s. Steve is a fantastic service technician. He is always professional and answers any questions you may have. I definitely recommend them.
David Smith
David Smith
Apr 17, 2020
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Dealing with Russell’s since 1981. NO COMPLAINTS. Steve is an outstanding tech
Bigcheese H.
Bigcheese H.
Jul 08, 2019
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I would leave zero stars if that was an option.

Poor communication and lack of accountability from sales woman, scheduler, and management. Not a pleasant experience!

Further and perhaps more concerning, I have since contacted 2 other pest control companies and both advised the system proposed by Russell's is not the most appropriate treatment for my house.

I will be proceeding with another company and highly recommend you do the same.
Jonathan K.
Jonathan K.
Aug 21, 2018
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Great service by Rick. He was on time, courteous,took his time, great results. Little to no pests/insects pretty much most of the year. Highly recommend this company. Thanks again Rick
Jeff F.
Jeff F.
Sep 15, 2016
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This company apparently performed some sort of pest control service on the property that we now own. It seems that the builder allowed them to do some soil treatment before we closed on the purchase of our house last year. Ever since, this company will not leave us alone. We started receiving bills shortly after moving in demanding payment to continue the service. When we did not send payment, they started sending people out to our property to harass us. I have told them repeatedly that we are not interested in their service and to remove us from their list. We never signed up for their service
Steve S.
Steve S.
Jul 26, 2016
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Russell's pest control has been extremely responsive in eradicating bug problems at our cabin on Norris Lake.