Over 14 years ago Dallas Lease Returns decided to change the way the used car experience was done, no longer would you have to deal with high prices, pushy salesmen, or confusing finance managers. Vehicles would be inside and unlocked if you simply wanted to "shop" and when you were ready for help you would work with one agent during the entire process.
Today, Dallas Lease Returns is the 2017, 2018, and 2019 DealerRater Texas Used Car Dealer of the Year, completing over 7000 transactions. Dallas Lease Returns and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press, to name a few.
Today, Dallas Lease Returns is the 2017, 2018, and 2019 DealerRater Texas Used Car Dealer of the Year, completing over 7000 transactions. Dallas Lease Returns and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press, to name a few.
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Over 14 years ago Dallas Lease Returns decided to change the way the used car experience was done, no longer would you have to deal with high prices, pushy salesmen, or confusing finance managers. Vehicles would be inside and unlocked if you simply wanted to "shop" and when you were ready for help you would work with one agent during the entire pro.
Reviews (17)
Tiffany Bell
Dec 29, 2021
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This is my second time purchasing a car from Dallas Lease Returns. Kerron assisted me with my buying process on both occasions, and impressed is truly an understatement! He is very knowledgeable, honest, and will go above and beyond to assure that you leave satisfied. You truly feel the love and energy when working with this team. He provided timely updates, and communicated with me every step of the way. Once everything was finalized, he completed the paperwork and I spent less than 30 minutes at the dealer. If you’re hesitant about purchasing, I say go for it! You don’t get the pushy sales
Dawn Lamb
Dec 21, 2021
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After wasting an entire day looking at different dealerships and leaving each one feeling disgusted with the lack of customer service and transparency, I happened to remember my last purchase with Dallas Lease Returns. I reached back out to them and within minutes, Pete called me back and listened to my lengthy list of demands. He not only found the perfect truck for my son, he got me top dollar for our trade in, all in less than an hour! I received 5-star, top of the line concierge service and still got a great deal on a truck. You can’t ask for better than that! My son told me, ‘now that’s
Cece S.
Dec 20, 2021
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Antoine Miller Jr
Dec 19, 2021
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Juan made our purchase at Dallas Lease Returns very easy, despite behind in the midst of a holiday. Absolutely love the showroom, the quality of vehicles and the financing options. You can find them in the Capital One Auto Navigator site and build an offer on a vehicle before you go. My fiancé and I are expecting, so we’re very happy to have our Hyundai Santa Fe Sport from here.
Joel A.
Dec 11, 2021
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Saw a van I was interested in online early this Saturday morning. Put in contact info and got a call at 11AM for them wanting to show it. Drove over and waited in the lobby on sales contact until a Porsche alarm started screaming incredibly loudly for no apparent reason. I left to tbe garage to save my hearing and waited while my sales guy took a customer who came in behind me.
Then when I finally met with the sales guy the listed van van was not in inventory. Some lame thing about them diving it out to Fort Worth to show it to someone who was interested out there 50 miles away. Right.
If you
Then when I finally met with the sales guy the listed van van was not in inventory. Some lame thing about them diving it out to Fort Worth to show it to someone who was interested out there 50 miles away. Right.
If you
La Derrek Lee
Dec 05, 2021
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Patty Watty
Nov 21, 2021
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Angel Chiha
Nov 15, 2021
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Lauren P.
Nov 03, 2021
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Kleber D.
Sep 28, 2021
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Julius is by far the best salesman on their team available. He makes sure you get what you need and want and plus helps your understand everything in the process. Customer service is a plus and when you have it, I can't ignore it. God bless you guys and please Pray for Julius!! He's currently battling cancer too!
Aida Vega
Aug 02, 2021
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Honest A.
Feb 01, 2020
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Scam City. Sellers are not knowledgable and prices are over market AT BEST. Worse still, some vehicles are junk. I'm seeing fresh leaking oil, bent axles, worn CV joints and unreported flood damage on multiple vehicles in their stock. They don't even clear codes, so I see all sorts of readings on my OBDII. Don't expect the overly-groomed and smarmy salespeople to know anything about the cars specifically--all they know is financing.
I regret the hours I spent looking and testing new cars. I received both apathy towards my needs and pressure to buy the car. The salesperson MO DIAKITE
I regret the hours I spent looking and testing new cars. I received both apathy towards my needs and pressure to buy the car. The salesperson MO DIAKITE
Crystal C.
Jun 28, 2019
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I have purchased 2 vehicles from here bot using Juan Contreras. He listened to everything I wanted and made it happen. The location has all the cars inside and in TX weather that was much appreciated. They also have a nice kid corner that kept my toddlers busy while we shopped. Besides Juan each employee we met was super nice and helpful. I highly recommend Dallas Lease Returns to everyone and always tell them to ask for Juan.
Tl J.
Feb 22, 2018
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Overall experience here: Pretty Happy Customer.
Ownership experience: Purchased end of January, still driving my car today as Pretty Happy Customer.
Quick detail about this place: From what I was told, all the cars here are direct lease returns - that is, these people get their used cars immediately after a lease is returned from their business partners.
This is very comforting, because the biggest unknown about a used car is their history by prior owners.
I can confirm that what they told me was backed up by the Carfax report.
The Bulletpoint Bob:
- Excellent customer service
- Got a full tank
Ownership experience: Purchased end of January, still driving my car today as Pretty Happy Customer.
Quick detail about this place: From what I was told, all the cars here are direct lease returns - that is, these people get their used cars immediately after a lease is returned from their business partners.
This is very comforting, because the biggest unknown about a used car is their history by prior owners.
I can confirm that what they told me was backed up by the Carfax report.
The Bulletpoint Bob:
- Excellent customer service
- Got a full tank
Shymone B.
Sep 01, 2017
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Hands down, the BEST customer service I've ever experienced from a used car dealership. I almost bought an Audi A7 from them today, but unfortunately, we couldn't come to an agreement for the final price. I still want to leave them a review for their amazing customer service though.
I messaged them online last night about the vehicle. This was around 8 PM, so it was after business hours. I got a call the next morning and was given all of the information about the vehicle. I was really interested in the vehicle and wanted to reserve it before someone else got their hands on it. They
I messaged them online last night about the vehicle. This was around 8 PM, so it was after business hours. I got a call the next morning and was given all of the information about the vehicle. I was really interested in the vehicle and wanted to reserve it before someone else got their hands on it. They
William H.
Sep 20, 2016
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Malia Penington is AMAZING! Dallas lease returns is awesome!
This is a great place to buy a car. I really like how you only deal with one person at the dealership. You aren't constantly having to wait for them to go talk to somebody else then having to go see someone different throughout the dealership. One person takes care of everything even financing.
We looked around the dealership for a while every car we saw was very high quality and in great condition. Everyone there was really friendly and went out of their way to ask if we needed anything, there was no pushy sales reps just friendly
This is a great place to buy a car. I really like how you only deal with one person at the dealership. You aren't constantly having to wait for them to go talk to somebody else then having to go see someone different throughout the dealership. One person takes care of everything even financing.
We looked around the dealership for a while every car we saw was very high quality and in great condition. Everyone there was really friendly and went out of their way to ask if we needed anything, there was no pushy sales reps just friendly
Darryl C.
Nov 27, 2015
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I was in the market for a newish midsize sedan. Although I had a couple cars in mind, it came down to one at a dealer and another with Blanca at DLR. I brought both cars to my mechanic for a pre-purchase inspection. The DLR car was in near-factory condition inside and out. However, the dealer car was not in "great shape" like they claimed--it had had some previous body work and repainting done, suggesting some sort of incident that did not show up on the Carfax, and had not been disclosed.
As soon as my mechanic showed me the issues I called Blanca right away and accepted the offer she
As soon as my mechanic showed me the issues I called Blanca right away and accepted the offer she