At Prime Remodeler, our goal is to provide exceptional craftsmanship and customer satisfaction from start to finish. We also pride ourselves on offering advice and information about all our products. Our installers and contractors have over half a century of experience in all facets of home improvement services. In fact, there's nothing too small or too big for us to handle.
Services
Prime Remodeler has been the trusted choice throughout Fort Wayne, IN and beyond for full-service home improvement. We provide a variety of new installation and replacement services for windows, doors, roofs, and siding, and always provide the latest and greatest products from well-known manufacturers.
Reviews (6)
Jackie Semon
Oct 03, 2021
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They took my down payment and have not done any work. They are now not answering any phone calls. Rob Mast and Blake Williams are the owners and I was informed by my sales person that the GM was stealing money. I was informed by my bank to file a police report. On my way to the police station. I was told that I could not do anything until the date of install has passed in order not to breach contract. I still have a couple of weeks to wait. I am not hearing good things about what is going on with this company. Maybe they will come through or at the very least give me my money back.
David Sailer
Sep 25, 2021
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Keven Percy
Sep 09, 2021
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I put a deposit of 400 down on a new custom storm door. It's been 5 months of them promising to get the job done, but never even starting. After I said forget about the job and give me my money back, communication has now gone silent on their end. I was told that there would be a check in the mail and they would let me know when it was sent. They never keep their word. This company is the most unprofessional company that I have tried working with. Once they get your money, good luck trying to get it back or getting what you paid for. This site made me give them one star, if it was up to me they
Mark Clark
Aug 02, 2021
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We contracted them to replace 9 windows. The sales person was very knowledgeable and answered all our questions. We contacted the company to start production of our windows which we had to pay half up front, which is normal. However we set up a meeting with one person for a time on a certain day to pick up the check, they never showed no call nothing. We called the next day to get some excuse, so we planned another pick up. Again no call no show. We then called again the following day and the co-owner came and got the check. We were told it would take 3-4 weeks for production, at week 6 we called
Care
Jul 26, 2021
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We hired this company at the end of September for a new metal roof that looks like shingles. Because of Covid, the materials were taking a long time to come in. The work was supposed to be finished in a month. They went ahead and prepped the roof. Meanwhile, the company was sold to someone else. The materials we thought we were getting got lost somewhere. Everything was reordered. This time the materials were sent somewhere else. When the materials did come in, they were the wrong color. Everything had to be reordered. They were able to get a different type of roofing in the correct color (which
Joanie Foreman
Jul 18, 2021
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Worst experience I have ever encountered. Hired in August of 2020 to add a porch and windows. Took 10 months and still didn’t get it right. I had to make all the calls to find out what the plan was. The concrete that was poured for our porch is literally falling apart, very sloppy work and the clean up was non existent we had to do the clean up. Could not fix the issues so gave us a discount….🙄
