Professional Eyecare Associates has been serving Abilene and the surrounding area with high quality vision care since 1997. Dr. Michael Shanks and his staff are committed to bringing their patients the latest technology and treatments, friendliest service, excellent products, and the very best eye care for all your needs.
We feel fortunate that many of your friends and neighbors have already entrusted us with their eye health needs. We are committed to giving you the best possible experience when you come visit our office. We love to make our patients smile, so give us a call and make an appointment today for you and all of your family members.
We feel fortunate that many of your friends and neighbors have already entrusted us with their eye health needs. We are committed to giving you the best possible experience when you come visit our office. We love to make our patients smile, so give us a call and make an appointment today for you and all of your family members.
Services
Dr Angela Nicolini built a thriving practice in Abilene, Texas. In 2000, she decided to build a stand alone building to better serve her patients. She chose the current site at 3225 S 27th Street. The practice continued to grow because of her commitment to quality service and excellent eyecare. He has since renamed the practice Professional Eyecare Associates.
Your vision and eye health are very important to us. That is why we here at Professional Eyecare Associates offer a complete and thorough eye evaluation. We schedule ample time for your appointment so you never feel rushed. We offer complete eye care for adults and children. Our examinations not only help determine the absolute best prescription so you can see your best, but we also do a complete health assessment.
Reviews (10)
Alexandra Roman
Dec 30, 2021
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I was very dissatisfied with my visit. While Dr. Shanks has been a great optometrist over the past three years, his staff was impolite and not friendly.
I was unaware I had been booked for a contact fitting, which I did not plan on doing this visit. I wasn’t communicated with and felt demeaned when inquiring further. As a fellow healthcare worker, kindness and communication mean the world in this time. I will not be returning to this office.
I was unaware I had been booked for a contact fitting, which I did not plan on doing this visit. I wasn’t communicated with and felt demeaned when inquiring further. As a fellow healthcare worker, kindness and communication mean the world in this time. I will not be returning to this office.
Alex Salas
Jul 25, 2021
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Tammy Marcelain
Jul 25, 2021
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Jackie Vesey
Jul 24, 2021
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Elias Martinez
Apr 01, 2021
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Probably the worst ran office in Abilene. Had to pay out of pocket for an exam that my insurance covered. Called the financing lady twice and she was out of the office both time in middle of week. Finally spoke to another lady named Monica twice and can’t receive a call back. Was told once my claim was covered by insurance I’d be reimbursed. Well no one calls ever. I have to call over and over for them to fix their own mistake. Don’t go to this office they don’t take the time to do their jobs correctly. A hassle on top of another hassle.
Malinda Solis
Mar 21, 2021
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I've been wearing glasses for over 30 yrs. And have seen many optometrists over the years. And I have never, never been examined by someone as unprofessional as he.
I was on the verge of tears and
nearly walked out. He continually expected me to read lines I could not see. I would tell him he could not see them but he chose to just sit there and wait. So I strained and squinted until I could see something . Then , what felt like a scolding, he told me two of the same letters would not be in a row .
"Well that's what I see!" I told him.
Never again will I go to this place.
I was on the verge of tears and
nearly walked out. He continually expected me to read lines I could not see. I would tell him he could not see them but he chose to just sit there and wait. So I strained and squinted until I could see something . Then , what felt like a scolding, he told me two of the same letters would not be in a row .
"Well that's what I see!" I told him.
Never again will I go to this place.
Joe M.
Oct 19, 2016
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For now I have to rate 1 Star, but I am willing to reassess if the issue I ran into today is properly addressed.
My 7 year old daughter went in for her first optometry appointment and was turned away due to the fact that I wanted to protect myself and not be forced to make photocopies of my gov ID.
I called ahead of time and the office manager said it was not an issue, but then changed positions when we arrived. When speaking with the eye doctor, I explained that tricare says photocopies are not required.
The doctor insisted that even though he IS NOT required to make a photocopy, he maintains
My 7 year old daughter went in for her first optometry appointment and was turned away due to the fact that I wanted to protect myself and not be forced to make photocopies of my gov ID.
I called ahead of time and the office manager said it was not an issue, but then changed positions when we arrived. When speaking with the eye doctor, I explained that tricare says photocopies are not required.
The doctor insisted that even though he IS NOT required to make a photocopy, he maintains
Tim Yandell
Aug 18, 2016
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Professional EyeCare Associates is THE place to go for all of your eye care needs in Abilene and West Texas. Dr. Shanks is an utmost professional and extremely thorough. He is kind, caring and listens; giving each patient his undivided attention during eye exams and always having their best interest at heart. One thing that is so unusual in this day and time is how friendly, engaging and professional his staff is, which is often the exception and not the rule in so many medical offices. Claudia and Lavinia totally ROCK! Love these ladies! What a wonderful experience!
Michael Magallanes
Oct 25, 2015
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FANTASTIC eye care practice and even better customer service!
Over the past few years, I have been under the care of Dr. Shanks and his staff. They have always been prompt, attentive and very thorough with any eye care services that I have needed. Appointments have always been flexible and easy to schedule. The office has a relaxed but professional environment. They definitely treat patients like family. The staff has always made sure I have everything I need for my eyes, even going above and beyond the call of duty by mailing me contact lenses when I was in a bind. (I live 2.5 hrs away) Professional
Over the past few years, I have been under the care of Dr. Shanks and his staff. They have always been prompt, attentive and very thorough with any eye care services that I have needed. Appointments have always been flexible and easy to schedule. The office has a relaxed but professional environment. They definitely treat patients like family. The staff has always made sure I have everything I need for my eyes, even going above and beyond the call of duty by mailing me contact lenses when I was in a bind. (I live 2.5 hrs away) Professional
Minecraft King Shanks
May 08, 2015
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I have had the best experiences since Dr. Michael Shanks has been my optometrist. He is always thorough and very caring. The enthusiasm of the staff is contagious. Service with my eyeglasses is great. I have never had a problem with wrong prescriptions being messed up, which I have had in the past with other doctors. I live out of town and he has always made great recommendations when I have needed services closer to home.
