Architectural engineer Eben Robison opens a small office in downtown Hartsdale. His wife runs the gas station and auto parts store, and he runs a side business drafting building plans. Living above his shop, he was ready all hours of the night to help anyone in need. Extensions were added to accommodate the hardware shop, gas station, and auto shop.
With the help of his wife and with his customer-oriented mindset, his business grew and eventually expanded to delivering home heating oil to homes in Scarsdale, Hartsdale, Edgemont, Ardsley and White Plains. Original Oil is founded by Harry Singer and delivers oil to the five Boroughs of New York.
With the help of his wife and with his customer-oriented mindset, his business grew and eventually expanded to delivering home heating oil to homes in Scarsdale, Hartsdale, Edgemont, Ardsley and White Plains. Original Oil is founded by Harry Singer and delivers oil to the five Boroughs of New York.
Services
If you are in the market for new heating, cooling and indoor air quality equipment, you've come to the right place. Robison offers a complete line of top-name brands for boilers, furnaces, air conditioners, and more. Our experts will patiently go through the process of determining the best systems for your lifestyle and living space, and provide you with a fair estimate for both the sales price and our charge to install your system properly.
Transitioning your HVAC system from summer functions to fall and winter is not as simple as just turning the AC off. You should ease both your home and your air conditioning system into the next season. Once the weather starts to mellow out, you can at least turn the air conditioning unit to a lower setting.
Have an emergency on a holiday? It's no problem with Robison. Our trained customer service representatives are available 24 hours a day, 7 days a week, during the heating season (other periods via answering service) to handle emergencies and answer questions. Whether you require one of our technicians to come to your home, or you just have a question regarding your account, you will never get an answering service or machine at Robison.
We are proud to present to you what we believe to be the finest, most professional, and most experienced group of delivery personnel to be assembled in Westchester County and the surrounding areas. They have amassed over 225 years of experience in making both residential and commercial heating oil deliveries.
Our service and installation technicians, tasked with properly setting up, maintaining and repairing your home comfort solutions, are some of the most important members of our Robison family. They, and all of us, take great pride in the high-quality work we perform for the home and business owners of Westchester, Putnam, CT and the Bronx.
Reviews (23)
Nancy Kellman
Jan 07, 2022
Report
Our hot water heater burst on Christmas Eve. We called Robison and they were here in no time. Unfortunately we had to go without hot water over the weekend, but on Tuesday we had a temporary hot water heater installed until the permanent one is delivered. All of the people at Robison were extremely helpful from the folks who came out to diagnose and replace the hot water heater to the supervisor who kept us apprised of delivery of the new water heater. We have used Robison for over thirty years and will certainly continue to use them for years to come. Thank you for your top rate service Robison
Lauren Fidge
Jan 05, 2022
Report
Amar Singh
Dec 29, 2021
Report
Andrew Albers
Dec 28, 2021
Report
Larry from Robison was an excellent technician. My boiler was in need of a regular cleaning. Larry went the extra mile in servicing and made sure that everything was performing adequately before he left. He was clean, courteous, and took the tile to answer all of my questions before leaving. He made my first experience with Robison a good one.
WyQuasia King-Thomas
Dec 20, 2021
Report
Bob V.
Dec 17, 2021
Report
I have found Robison, as a company, to be reliable and responsive for many years. Their routine service has been consistently efficient. Some years ago, I used a different company (for reasons of price) to install an A/C component in my home, but that system never worked properly despite several attempts by the installer to fix it. A call to Robison was all that was needed: the A/C system has worked without a hitch since they worked with it. So, for my money, it's Robison for heat and cooling!
Grassmere Inn
Dec 16, 2021
Report
Thanks very much. I understand there are some who feel the price of oil is expensive. And, there are means to buy it less expensively than from a full service oil company. However, one should ALWAYS consider service unless one has the ability to service his/her own boiler. We had no heat the other night. Despite how cold it had turned, I knew Robison would be there to help us out. . The tech came at designated time and repaired what needed to be done. Items needed were on the truck. Thanks again Robison
Spassimir Paskov
Nov 20, 2021
Report
John Lemire
Nov 14, 2021
Report
I’d give zero stars if I could. Tech called me to schedule appointment, I explained my wife is in the hospital in Manhattan and I need an early appointment. He said I’d be first of the day, 8am the following Monday. On the scheduled day I waited until 9:15 before I left for another appointment I had scheduled. That night I get an email that the job was completed (it was not). The next day I called and spoke to someone who rescheduled for two weeks later. The morning of that appointment she called 30 minutes before the scheduled appointment and left a message that the tech didn’t come in to
Daniel Rempe
Apr 01, 2021
Report
First, the company price gouged my family during a snowstorm.
Right before a blizzard, our furnace stopped working. My pregnant wife, my three-year old son, and I sat for several days in the cold while we waited for a technician to come, then they ultimately charged us nearly $1,400 in total to replaced a burnt circuit board.
Now, they are repeatedly harassing us, claiming that we only paid half the bill, despite the fact that we have credit card receipts for the entire bill.
The worst company I have ever hired for anything.
Right before a blizzard, our furnace stopped working. My pregnant wife, my three-year old son, and I sat for several days in the cold while we waited for a technician to come, then they ultimately charged us nearly $1,400 in total to replaced a burnt circuit board.
Now, they are repeatedly harassing us, claiming that we only paid half the bill, despite the fact that we have credit card receipts for the entire bill.
The worst company I have ever hired for anything.
Lisa P.
Feb 15, 2021
Report
I never thought I would write a review but this was necessary. Sorry its so long. But its definitely worth the read. I brought my new home in July and am new to having oil. I grew up with gas service.
When we signed on with Robison we thought it was the best thing to do because of their popularity. We signed on for maitnance and automatic refill. We also notified them that our tank was missing a gauge and that was needed as well. This was in Mid October. A gentleman showed up and was very friendly. I asked him if he was there for the gauge he said "no they sent me here to look at your
When we signed on with Robison we thought it was the best thing to do because of their popularity. We signed on for maitnance and automatic refill. We also notified them that our tank was missing a gauge and that was needed as well. This was in Mid October. A gentleman showed up and was very friendly. I asked him if he was there for the gauge he said "no they sent me here to look at your
Judith Talesnick
Dec 28, 2020
Report
I would not recommend this company AT ALL. I never take service contracts, somehow they added one on to my account; everytime I called for regular maintenance for the furnace the only appointments were months away. Now, I tried to cancel my service and oil delivery and that was a problem too. I was on hold several times and was told different things each time. TERRIBLE experience.
Andrew Lippmann
Nov 26, 2020
Report
Donna Starace DeMattio
Oct 27, 2020
Report
They came to my place of business because they are supposed to be commercial plumbers. They attempted To repair one of my machines. They didn’t know what they were doing but that didn’t stop them from charging me almost 600$. When my usual plumber became available, they fixed my problem in 10 minutes. I can’t stress enough how money hungry And incompetent they are. Do not use them. You will be sorry
Yoo Ben Hadd
Oct 14, 2020
Report
Carole Gotay
Aug 04, 2020
Report
Janice K.
May 29, 2020
Report
John S.
Jan 31, 2020
Report
Ryan O'Gorman
Jan 14, 2020
Report
Where do I begin. It hasn’t even been 6 months since I signed the contract. Issue 1. From the beginning, the salesman I had was rude and condescending. I just moved and had 3 oil companies that I was making contact with. One was a local smaller company, the second was Robison, and the third was a larger company. In talking with the salesman, he… bashed the other two and basically said that because Robison services the house with the previous owner, they know the ins and outs of the house. Well yes they do but if I went with another company, they’ll begin to know the house soon
Brant Underwood
Dec 27, 2019
Report
They made a “clerical error on their side” setting up auto pay. Sent bills that said: “Please DO NOT pay this invoice, your account is on auto-charge” but it didn’t charge setting up several months of backup. They barely offered an apology and wouldn’t even extend an inconvenience discount- even during the hectic holidays. Terrible service. Oh and magically they activated the auto draft while I was on hold without even clearing it with me or validating any of my info....
Kevin S.
Oct 23, 2019
Report
Worked with them since April 2019 and just parted ways. Not to be trusted. Told me I needed a new boiler (only 8 years old) when all that was needed was a new air vent. Then they tried to justify it.
Another example, also tried to charge me $250 to fix a leak in a sink, which my handyman fixed in 10 minutes with a $14 part.
You pay for a service plan touting it's coverage, but whatever they suggest needs to be fixed is never covered by the plan.
Quick to call you when trying to sell something, but try getting a call back quickly when there is a problem.
Not recommended.
Another example, also tried to charge me $250 to fix a leak in a sink, which my handyman fixed in 10 minutes with a $14 part.
You pay for a service plan touting it's coverage, but whatever they suggest needs to be fixed is never covered by the plan.
Quick to call you when trying to sell something, but try getting a call back quickly when there is a problem.
Not recommended.
N. R.
Dec 18, 2018
Report
Terrible customer service.... was on phone twice with receptionist and transferred to someone who wasn't available..... still waiting for call back !!!
I was a former client of Frank & Lindy...
and always like to support local busses.... forget about Robison... all they want to do is gouge you and rip u off .... with bad customer service ....
I was a former client of Frank & Lindy...
and always like to support local busses.... forget about Robison... all they want to do is gouge you and rip u off .... with bad customer service ....
John Z.
Dec 08, 2018
Report
Would love to give 0 stars if possible for their maintenance department for natural gas boiler systems.
First, let me explain that the individual techs for the company are excellent themselves, but the company's costing and policies are a joke.
About one month ago we put in in $2400 into a high end boiler, part of which was an annual reconditioning service for the whole boiler.
This evening we call in as the boiler's message board is flashing an error.
$250 for Robison to show up and $270 per hour shortly on the heels of a service that should have gotten through at least a year
First, let me explain that the individual techs for the company are excellent themselves, but the company's costing and policies are a joke.
About one month ago we put in in $2400 into a high end boiler, part of which was an annual reconditioning service for the whole boiler.
This evening we call in as the boiler's message board is flashing an error.
$250 for Robison to show up and $270 per hour shortly on the heels of a service that should have gotten through at least a year
