ACR Automotive
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ACR Automotive
We at ACR Automotive realize that car problems are stressful, and nobody needs more stress! So, for the last 36 years, we have focused our attention on providing the highest quality service and repairs for your vehicle, whether it is foreign or domestic. Family-owned since 1981, we have been so confident of the quality of our services that we have offered an 18 month, unlimited warranty on most repairs.

We understand that you have options regarding the repair facility you choose, and we work diligently to be your go-to repair shop. We have ASE certified technicians, the latest in computer diagnostics, and are the only facility in Florence with FACTORY computer flashing and updating capabilities for most vehicles.
Reviews (15)
Gem Ridge
Gem Ridge
Dec 31, 2021
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Great place, my family and I have been going there for years. They are Honest people and they always get the job done well.
Randy Lustig
Randy Lustig
Dec 13, 2021
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I caught them at a bad time, shop full weekend starting, but they got me back on the road and were never once negative or frustrated with me! First class service!
Ryan Bremler
Ryan Bremler
Dec 12, 2021
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Positive: Professionalism, Quality
Well I just had a new BD TRANSMISSION installed in my truck and they did fantastic it runs and drives so nice I really appreciate guys anyone in Florence Oregon needing any auto repair ACR IS THE PLACE TO GO
Service: General repairs & maintenance
Natalie
Natalie
Nov 13, 2021
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Best auto service I have every received. ACR gave me exceptional service in a timely manner with excellent customer service. This is a family owned business that are friendly and trustworthy. I would highly recommend ACR Automotive to anyone.
Thank you for taking such good care of my car.
B. P.
B. P.
Oct 26, 2021
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I can’t give enough thanks and praise to the folks at ACR Automotive. My wife and I were enjoying our time in Florence only to encounter an engine alert notification on our diesel pickup. To make matters worse, we were scheduled to leave the Port of Siuslaw RV Park the next day. The park was full so no way could we stay extra days, not to mention towing a 9k lbs RV with an unknown engine issue to another park.
Yes sir...panic city...big time.
ACR to rescue. Although they were super busy, they managed to get me in for a quick diagnostic so at least we knew what we were dealing with. Long story
Caleb Hennessee
Caleb Hennessee
Sep 24, 2021
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Positive: Professionalism, Quality, Value
Joel and his family over at ACR are absolutely awesome. I came in knowing my 2004 f-350 6.0 diesel truck had transmission issues. Joel was knowledgeable about those problems and helped me with options. His guys did awesome work, updating me along the way with phone calls. Will be back for any more major repairs. Highly recommend!
Services: Transmission, Check engine light diagnostic
Frank Jones
Frank Jones
Sep 23, 2021
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I recently moved to Eugene from Florence. I wish I could have taken Joel and Tammy with me. Great repair shop and wonderful people!
Shannon Wagner
Shannon Wagner
Sep 01, 2021
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ACR is beyond great!
They give free estimates & realky work with your wirk schedule. I dropped my car off to have the AC fixed (This is the 3rd car they have worked on for me)
They gave me a ride to work, then brought my car to my job site. When they handed me the keys I asked about my bill they said
"The invoice in the car. Take care of it tomorrow." Can you believe that?!
Then my brake lights had gone out. They are usually closed on Saturdays but one mechanic came in just to fix that. He said bc of how important brake lights are they didn't want me driving late at night (I get off work between
Anne Harris
Anne Harris
Aug 04, 2021
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Positively exceptional! We were out of town, out of our element, and it was a Friday night 15 minutes before closing: perfect formula for a (could have been) disaster. Russ and his dad are AWESOME - they are friendly, kind, meticulous, knowledgeable, and generous. They saved us in a "car won't start" emergency that wound up being an electrical, key-oriented issue. There is no higher praise I can give ACR - they are the BEST. A+++!
Kimberly Pennington
Kimberly Pennington
Jul 30, 2021
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Amazing staff and mechanics. Told them my situation and they gave me an honest opinion instead of just fixing my poor dead volvo and letting me keep putting money into something that was not worth it.
I definitely recommend them!
David C.
David C.
Nov 11, 2020
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Nice work. They are excellent working on my Mini Cooper very reasonably priced and always give me an estimate
Helena V.
Helena V.
Sep 14, 2020
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Out of towners here: they treated us with such kindness , gave an honest review of the problem, and were nothing but fair. In fact they went above and beyond, the owners are so kind and they had us out on the road in under 30 minutes. Would come back over and over again
Cate B.
Cate B.
Aug 09, 2019
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We were driving from CA to WA and had a problem with our VW Golf. They squeezed us in on a Friday afternoon. They diagnosed and fixed the problem in about 20 min. They are absolutely the kindest most thoughtful people I've met in a long time. I can't recommend them strongly enough!
Jon M.
Jon M.
Apr 30, 2017
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Over the past six months, I have a few challenges with my 2005 Ford F-250 Super Duty truck. And, Joel and his team have resolved everyone. I've never encountered a group of people who straight-forwardly give you the facts, the costs, the effort, and the possible problems that might be uncovered. And, they keep you informed as they diagnose the problem, and possible solutions. Their work is thorough and complete. My truck performs flawlessly; it has 194,000 miles, and runs as if new. Most importantly, they work on all types of automobiles: exotics, sports, European, domestic, etc. I highly
David L.
David L.
Apr 23, 2017
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I have taken my cars to ACR for several years. Everybody there is always polite and courteous and the quality of work is what you want in car maintenance or servicing. You will have to look a long time and over long distances to find a shop to compare with ACR.