Established in 2010, Pure Productive Services is a leading provider of Facility Management Services, Cleaning and Janitorial in the New York, New Jersey, Pennsylvania Metropolitan Area. We perform a wide variety of commercial cleaning services, from carpet cleaning and window cleaning to full office cleaning.
We're dedicated to providing the highest standard of quality along with the most impeccable value possible. Our commercial cleaning company is based on trust and integrity. At Pure Productive Services, we aim to create and maintain great places for people to live, work, learn, and commute.
We're dedicated to providing the highest standard of quality along with the most impeccable value possible. Our commercial cleaning company is based on trust and integrity. At Pure Productive Services, we aim to create and maintain great places for people to live, work, learn, and commute.
Services
Established in 2010, Pure Productive Services is a leading provider of commercial Building Service, Facility Management Solutions, Janitorial Services in New York, New Jersey, Pennsylvania Metropolitan Area. We perform a wide variety of commercial cleaning services, from carpet cleaning and window cleaning to full office cleaning.
Pure Productive Services is more than just your average commercial cleaning or janitorial service company. Our bespoke, tailored programs and solutions have been designed based on understanding our customer's individual and unique requirements. We have one of the largest Management teams in the region supported by a dedicated Customer Service team and a communication system that guarantees response within the hour and resolution that same day.
We have one of the largest Management teams in the region supported by an ace Customer Service team and a battle-tested communication system that guarantees response within the hour and resolution that same day. As a CIMS certified cleaning company, we incorporate industry best practices for work loading, safety and staffing, so that when we promise something we deliver.
We are proud to maintain an entrepreneurial culture that delivers personalized service to our clients, and rewards the achievements of our employees. Pure Productive Service employees are trained to take personal responsibility for delivering customer satisfaction. The company's exceptional retention ratio is a result of our dedication to achieving the highest standard of quality and customer satisfaction.
Reviews (18)
Allen Collins
Sep 17, 2019
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Shubra P.
Apr 10, 2019
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Pure Productive did an initial "deep clean" of our townhouse, and I must say that I was very pleased with their services. They arrived on time, brought their own supplies and cleaned up any garbage generated by the cleanup.
Dunia, our cleaning person, was meticulous in her work and did not stop until I was completely satisfied. Bathrooms, floors, carpets, cabinets, were all thoroughly wiped down, scrubbed, polished and sanitized. I was so impressed with Dunia's work that I will be retaining her services (and Pure Productive) for any future cleaning jobs.
I highly recommend this
Dunia, our cleaning person, was meticulous in her work and did not stop until I was completely satisfied. Bathrooms, floors, carpets, cabinets, were all thoroughly wiped down, scrubbed, polished and sanitized. I was so impressed with Dunia's work that I will be retaining her services (and Pure Productive) for any future cleaning jobs.
I highly recommend this
Horacio Almonte
Oct 14, 2018
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Jenny Propis
Jul 18, 2018
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The person who came to my house was Adita. She is VERY thorough. She is like the Energizer Bunny. She cleans that way I used to clean when I was 34 years old. bending , moving items and furniture, climbing on ladders to clean every last section. The only problem was the language barrier, but we used the Google Translate app, and everything was understood. I finally found the Gem of a house keeper that I have been looking for so many years.
Renee Webb
Jun 20, 2018
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John Volz
May 24, 2018
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Angela Correa
Nov 05, 2017
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The company I work for uses Pure Productive Services for all our music events and TV productions. I highly recommend them. They leave all our Studios spotless! The owner and his staff are super professional, friendly and courteous. I've been referring this company to our clients and they are all very happy!
Inna B.
Jun 23, 2017
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Luda S.
Dec 04, 2016
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I initially purchased LS vouchers for our family, my friends and 2 separate businesses. When we all tried to book the appointments, they didn't have any availabilities before our deals expired... Then they told us we could not use the deals because we all were located at the same address... Basically accusing us of fraud!
Even after we escalated the issue, spoke to the Manager, sent tones of emails both to them and Living Social, they kept our money and never honored the 4 deals!
In addition, despite removing my email address 10 times at least since 2012, they keep spamming us frequently.
Even after we escalated the issue, spoke to the Manager, sent tones of emails both to them and Living Social, they kept our money and never honored the 4 deals!
In addition, despite removing my email address 10 times at least since 2012, they keep spamming us frequently.
Alex Genao
Oct 22, 2016
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Dikyi Y.
Sep 27, 2016
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The worst. Can I give zero star instead? The customer service is the worst I've ever had. The guy charged me the original price but never said I have to pay by cash eventually.
The cleaning ladies were unpunctual and always call to reschedule. My required cleaning area is actually pretty small, it was just the kitchen and part of the living room. But they charged me with almost original price anyway, cuz they said "it is deep cleaning". It turned out that the "deep cleaning" they claimed, I can do it by myself. They left corners and a lot of small areas dirty and uncleaned
The cleaning ladies were unpunctual and always call to reschedule. My required cleaning area is actually pretty small, it was just the kitchen and part of the living room. But they charged me with almost original price anyway, cuz they said "it is deep cleaning". It turned out that the "deep cleaning" they claimed, I can do it by myself. They left corners and a lot of small areas dirty and uncleaned
Siddharth P.
Dec 21, 2012
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CHEATS CHEATS AND CHEATS - I was charged 90 USD on my credit card cos it seems i booked an appointment after my living social voucher had expired!!
I cancelled my service imdtly and asked for them to repay me my money but they refused!! Moreover they where so rude on the phone, and kept on asking me if i read there stupid TERMS AND CONDITIONS!
This is absolutely cheating and robbing people off their hard money!! I have disputed the charge on my CC but dont know if i will get my money back!! This was the worst living social experience i will never recommend anyone to this HORRIBLE CRAP PURE PRODUCTIVE
I cancelled my service imdtly and asked for them to repay me my money but they refused!! Moreover they where so rude on the phone, and kept on asking me if i read there stupid TERMS AND CONDITIONS!
This is absolutely cheating and robbing people off their hard money!! I have disputed the charge on my CC but dont know if i will get my money back!! This was the worst living social experience i will never recommend anyone to this HORRIBLE CRAP PURE PRODUCTIVE
Cara B.
Oct 16, 2012
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Based on all the terrible reviews I've decided to review as the 'process' goes on.
So far I got a call yesterday telling me that the livingsocial voucher is for a very very light cleaning and offering to upgrade for $39 to the deep clean service. I declined. This should be interesting.
I then got a confirmation call asking if they could move my appointment from 1pm to 10:15am (great now it will interfere with my 1 year olds nap schedule).
Ok, whatever works, just clean my apartment please.
Today is the day of the appointment and it's now 10:36am as I write this, still
So far I got a call yesterday telling me that the livingsocial voucher is for a very very light cleaning and offering to upgrade for $39 to the deep clean service. I declined. This should be interesting.
I then got a confirmation call asking if they could move my appointment from 1pm to 10:15am (great now it will interfere with my 1 year olds nap schedule).
Ok, whatever works, just clean my apartment please.
Today is the day of the appointment and it's now 10:36am as I write this, still
Alice W.
Sep 11, 2012
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I've never written a Yelp review before, but felt compelled to after my experience with this company.
I bought the LivingSocial deal and purchased an upgrade for the "Lavish" service since the apartment I recently moved in to is old and needs a thorough cleaning. In July I made an appointment for Sept 8 at 11:00. (I have two different emails from Pure Productive Services confirming this appointment).
They say to allow a 30 minute window for the cleaning crew to arrive, but at 12:00 I called customer service because no one had shown up. Customer service said she would contact the
I bought the LivingSocial deal and purchased an upgrade for the "Lavish" service since the apartment I recently moved in to is old and needs a thorough cleaning. In July I made an appointment for Sept 8 at 11:00. (I have two different emails from Pure Productive Services confirming this appointment).
They say to allow a 30 minute window for the cleaning crew to arrive, but at 12:00 I called customer service because no one had shown up. Customer service said she would contact the
Rachel C.
Aug 03, 2012
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Like most of you, I was suckered in to buying the amazing Living Social deal. I was thrilled when I found a timeslot on their website exactly when I needed it. I submitted everything online and never heard back in the 24 hours I was told. So I called them --left a message and was called back. My appointment was confirmed by phone and I discussed all the arrangements with them. The next day, I got an email confirmation.
Imagine my surprise when I came home tonight and just realized they never even came! Of course since it's after hours, I can't reach anyone, so I left messages and an
Imagine my surprise when I came home tonight and just realized they never even came! Of course since it's after hours, I can't reach anyone, so I left messages and an
Minal S.
Jul 16, 2012
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I purchases a living social deal and could not book the appointment for moths coz looked like they were so busy on thier crappy online scheduling system. After finally i managed to book an appointment, they emailed me saying they had some confusion and that i must call them, I kept calling them for days when they did not even pick my call.
Finally they called and scheduled my appointment and come on that blessed day!! 3 ladies come, one lady just standing in the middle of the house instructing and one lady kept letting her broom fall all over the house. The cleaning was for 4 hours for upto 4
Finally they called and scheduled my appointment and come on that blessed day!! 3 ladies come, one lady just standing in the middle of the house instructing and one lady kept letting her broom fall all over the house. The cleaning was for 4 hours for upto 4
Brian H.
Jun 20, 2012
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Two is a coincidence, three is a trend, four is a fact.
I am the fourth reviewer for Pure and I agree with the three previous reviews: Pure Productive Services is the worst cleaning service I have used. Like the others, I purchased a deal through www.livingsocial.com for two hours of cleaning. I purchased the coupon on 12/15/11 and they just cleaned my apartment on 6/19/12. This is because for some reason they were booked for months until I could get an open date, which told me the cleaning must be fantastic.
Then Pure lost my reservation and I had to reschedule. There was no explanation considering
I am the fourth reviewer for Pure and I agree with the three previous reviews: Pure Productive Services is the worst cleaning service I have used. Like the others, I purchased a deal through www.livingsocial.com for two hours of cleaning. I purchased the coupon on 12/15/11 and they just cleaned my apartment on 6/19/12. This is because for some reason they were booked for months until I could get an open date, which told me the cleaning must be fantastic.
Then Pure lost my reservation and I had to reschedule. There was no explanation considering
Caitlin C.
May 18, 2012
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Can you give zero stars? I can't believe the unprofessionalism that I encountered when I used this company. I bought a living social or groupon deal to use them and was was then charged an additional $90+ once they arrived to my house to do the cleaning as they said my home needed a "deep cleaning." The deal was for two hours but the two cleaners were only there for an hour; yet, I needed to be charged $90+ dollars for a deep cleaning when it took half the amount of time?!
Somehow they suckered me into booking another appointment to 'keep up with the cleaning' so I made
Somehow they suckered me into booking another appointment to 'keep up with the cleaning' so I made
