Our personalized design expertise, unmatched customer service and quality installation, truly make us "Your Bay Area Flooring Authority!" Visit one of our 9 showroom locations, spread conveniently throughout Northern California, to browse the largest in-stock selection of fine quality flooring products from top name brands including Mohawk, Karastan, Armstrong, Daltile, COREtec and Cali Bamboo.
Many of our customers have described us as local, family business with the inventory and expertise of a national retailer. Whether you're looking for carpeting, hardwood flooring, laminate flooring, luxury vinyl tile, natural stone, ceramic tile, or waterproof floors, you'll find options to match your unique tastes.
Many of our customers have described us as local, family business with the inventory and expertise of a national retailer. Whether you're looking for carpeting, hardwood flooring, laminate flooring, luxury vinyl tile, natural stone, ceramic tile, or waterproof floors, you'll find options to match your unique tastes.
Services
The Floor Store was founded in 1983 and has grown to nine convenient showrooms throughout Northern California. We are well known for our large in-stock product selection, better-than-competitive pricing, outstanding customer service, and professional guaranteed installation. We are exceptional, because our people are exceptional.
Buying locally not only strengthens communities but it also ensures consumers that they are guarantied the proper installation and that their flooring solution follows manufacturer warranties. You need a local company that stands behind your flooring before, during and after. Waterproof means that it can withstand any amount of water, from a small spill to a flood, and be just fine.
The Floor Store's Founder and President, Larry Flick, comes from a family with a long and venerable history in the flooring business. He is the third of four kids who grew up in and around Dalton, Georgia, the heart of carpet country. His father, Robert Flick, owned RJ Flick Associates for more than 50 years.
The Floor Store invites you to browse our inspiration gallery for ideas about how to make your flooring dreams come true. Explore some of the latest designs, styles and trends. Our service department features a team of professionals who are available by appointment, to help you with repairs or replacements for any warranted and non-warranted concerns.
Hardwood floors have many benefits to offer. Wood flooring products are a durable option that can add value to your home. They provide a warm, classic look to any room and are available in various colors and species. Wood floors are easily cleaned and cared for, and can often be repaired and refinished, even after years of wear and tear.
Reviews (10)
Tracey P.
Nov 29, 2021
Report
Just had our new vinyl plank floors installed last week by The Floor Store and couldn't be happier with the whole process. I worked with Cambria and she was great right from the start. I told her my budget and she showed me what they had that would work within it. Never once did she try to up my budget and I appreciate that. I found the perfect for me floor and it was in stock!!
Couple of days later Patrick came out and measured the rooms and he was very nice and a huge plus was that he was on time. He had called the day before to check in and make sure the time and day still worked for us
Couple of days later Patrick came out and measured the rooms and he was very nice and a huge plus was that he was on time. He had called the day before to check in and make sure the time and day still worked for us
Margie W.
Aug 11, 2021
Report
Cambria called me immediately after I posted my 2* review. She answered my concerns over the carpet seeming to be separating at the seam - by sending an installer out to fix it. She also was very caring and concerned regarding an item that went missing on the day of install. I would highly recommend Cambria to deal with in any situation. I am impressed, also, that Larry (the President of TFS) answered my Yelp review. Hopefully the changes being made at the San Jose store works to the store's benefit!
Stephanie M.
Aug 10, 2021
Report
Edit to my original review (changed from 2 to 4 stars)...I received a phone call from The Floor Store's corporate office the morning after I wrote my review; I was impressed with how quickly they reached out. Cambria asked me to go over my entire experience so she could understand exactly what happened. She listened and emphasized and pointed out where TFS could have done better. She worked with me to come up with a solution I thought was extremely fair. I appreciate the phone call and TFS wanting to make it right. Thank you Floor Store!
I'll start by saying Alberto our installer was
I'll start by saying Alberto our installer was
Patti F.
Apr 22, 2021
Report
My husband and I went to the store just to look at flooring options and met Pamela. She was great! Pamela is very friendly and knowledge about the products and with her background in interior design she helped us pick out sample flooring to take home so we can see which one will work best with our kitchen cabinets. She is an absolute gem!
Becky W.
Jan 19, 2021
Report
I worked with Steve at this Floor Store to select, purchase and install laminate wood flooring in my home. I was able to take large (!) samples multiple times for a few days at a time to try in my house which was very helpful in making my final choice. He even helped me load them into my car! Although we had a hiccup/delay with the ordering process in the beginning (probably due to holidays as well as Covid), once Steve got things rolling, it went smoothly and installation was scheduled with Bryan within days. Due to the delay they even moved my furniture for no charge. The fellas that came out
Erin F.
Dec 22, 2020
Report
Our experience with The Floor Store has been absolutely infuriating. I have been calling, texting, and emailing back and forth for literally months to arrange for our master closest hardwood to be installed with the same done in the rest of the house. I was given a quote, all square footage was submitted, etc, and now I can't get a call back, an invoice to pay, or a date scheduled. Our closet builder is long scheduled and The Floor Store is aware that we are in a tight timeline now that this has dragged on and all I get are "will call you back in half hour" or "will follow up
Mailynn D.
Dec 04, 2020
Report
I came in 30 mins before closing to look for carpet that I needed within the week. Even though it was close to closing time Steve willingly helped. Steve was there and helped me through the whole process of looking for the right carpet type. He made sure we were able to find the carpet that fit our needs and wants! Unfortunately I wasn't able to make a purchase through them but Steve followed up and was still very kind and helpful even after. If ever need carpet and/or flooring I definitely would be back and work directly with Steve! He's very patient and knowledgeable! Really good pricing
Gretchen H.
Feb 22, 2020
Report
We just visited the new Floor Store on Almaden Expressway in San Jose. A very nice store with great inventory and lots of choices.
We just pulled all the carpet from a 1,600 sq ft. townhome and want to replace it with wood laminate. We've never done this before, so we had no idea where to start. Super impressed with the store manager Steve Boardman. He is extremely knowledgeable about flooring products and installation. He spent a lot of time helping us -- and after carefully listening to our needs, suggested waterproof laminate for longevity.
We're very happy with our choice..
We just pulled all the carpet from a 1,600 sq ft. townhome and want to replace it with wood laminate. We've never done this before, so we had no idea where to start. Super impressed with the store manager Steve Boardman. He is extremely knowledgeable about flooring products and installation. He spent a lot of time helping us -- and after carefully listening to our needs, suggested waterproof laminate for longevity.
We're very happy with our choice..
Jackie B.
Jan 20, 2020
Report
I would highly recommend The Floor Store in San Jose. I took my grandmother in to find wool carpet and she is so happy with how it came out. Joe was very helpful and knowledgeable with helping her find exactly what she wanted. The installation went smooth and now she wants to go back to do her downstairs as well. I was also impressed with the look of the showroom and the choices available.
Jeremy L.
Dec 20, 2019
Report
Not super happy about this place. The salesman who tried to help us pick out some flooring wouldn't answer any of our questions. When we asked a question, he just said whatever he wanted to say, which contained no information answering our question. When we asked him to help us find a specific flooring type, he just said "just pick something that looks nice, they're all the same".
The nail in the casket was the sales man DROPPED the flooring on my foot. Was really not happy about that.
There were lots of samples of floors to choose from, but if they're all the same
The nail in the casket was the sales man DROPPED the flooring on my foot. Was really not happy about that.
There were lots of samples of floors to choose from, but if they're all the same
