Bug Master Exterminating Services, LTD. is a family owned business, offering pest control from San Marcos to Waco along the IH 35 corridor. We have been around since 1981 when Ned Ewart founded us. Back then our first service vehicle was a VW Bug, but things have grown a little since then. Now over 35 years later, we are one of the largest independent pest control companies in the state and are recognized in the top 100 in the nation.
We still pride ourselves on our quick response times, our courteous team, and our effective pest control services. We dedicate ourselves to providing convenient and effective pest control service to meet our customer's needs. It is our goal to be the best service company you have ever dealt with in any industry.
We still pride ourselves on our quick response times, our courteous team, and our effective pest control services. We dedicate ourselves to providing convenient and effective pest control service to meet our customer's needs. It is our goal to be the best service company you have ever dealt with in any industry.
Services
Unlike others, we don't use harsh chemicals, ensuring our services are people and pet-friendly. Your Pest Pros are background-checked and go through several months of training and quality assurance checks. Unlike others, we don't just send you anyone. Our Pest Pros are licensed by the State of Texas, ensuring you only get the best professionals.
You don't want to wait. That's why we've streamlined our services to solve your pest issues fast - meaning happier residents. You get a dedicated point of contact that will keep you up-to-date on all pest issues - ensuring no communication mishaps. A lot of regional managers struggle with rolled-over services that are not communicated properly.
Residential services are always professional and compassionate to your family's needs. Our uniformed service technicians respond promptly, fully trained and licensed, professional and drug-free with a consistent urgency to serve you. Commercial Services are provided with a 1-Day response time to meet your time constraints.
Our pest control packages will ensure that your home is protected from every type of bug, including termites! We service numerous locations and surrounding areas in Austin, Houston, Temple, San Marcos, and more. I love that a technician will come out on the same day when I call with a pest emergency.
Preventing pests from entering your home is the best way to avoid an invasion or infestation. Here at The Bug Master, we protect the Austin area with our state of the art pest control prevention services. This is our premium professional general pest control service that totally covers your home and yard.
Reviews (11)
Amber T.
Jul 06, 2021
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Bummed on this place. The service men were super nice - - but we were given misinformation about what to do before and after the treatment - - for fleas! The document they sent via email was the most easily missed super important piece of the information I can imagine. Disappointing response from manager. Ugh. Moving forward with another provider in town.
Maritza M.
May 27, 2021
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Rodrigo M.
Jan 27, 2021
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Brandi A.
Sep 15, 2020
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My technician Paul is always awesome and has always tried to do whats best for the control of ants at my house. i have been having ANT treatments that are very pricey for 9 months now with NO relief. The last few months the office says a "field manager" will come out and help Paul assess the situation.Has not happened yet. At what point do I give up on them? If not now, it will be real soon. I can get the same results taking care of it on my own. Money down the drain.........ALOT OF MONEY, I'm not talking $40 a month way more, and the initial treatment was crazy!!!!!
Margaret I.
Aug 25, 2020
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Vanessa M.
Jun 06, 2020
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Kathryn H.
Aug 25, 2019
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Matt P.
Sep 28, 2018
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Parminder J.
Jul 07, 2018
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Lylac H.
Apr 06, 2017
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The online scheduling is not what it appears. Even after you confirm what date/time you'd like, and wait two days for the technician to phone, he/she has no knowledge of the time you've already set up online which turns out to be a complete waste of time. You would likely be better served by going to a more reliable/national provider like Orkin or Terminix. That's what we ended up doing. (See follow Up)
Follow Up: Jesse the owner seemed very interested in resolving this. Which, is of course, the most any business owner can do - and for that we commend the folks at Bug Master. I
Follow Up: Jesse the owner seemed very interested in resolving this. Which, is of course, the most any business owner can do - and for that we commend the folks at Bug Master. I
Kristen L.
May 23, 2016
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It's been a rough road trying to get this company to take care of our problem. Unfortunately this is the company my condos decided to use to try to remove roof rats from our attic. Since the beginning, they have missed apts now three times. They make the apt and then just don't show up! Call 2 hours later to move my apt from 8 am Monday to 8 am Friday.
Clearly they don't care about showing up when they say they will, nor do they care if they take care of the problem in a reasonable amount of time. Go to J&J pest control. I can highly recommend you NOT using Bugmasters BUT instead
Clearly they don't care about showing up when they say they will, nor do they care if they take care of the problem in a reasonable amount of time. Go to J&J pest control. I can highly recommend you NOT using Bugmasters BUT instead
