At Gates Auto Repair, our goal is to do the job right the first time. As a Napa AutoCare Center, our work comes with a 100% satisfaction guarantee and a nationwide warranty that covers most of our repairs for 24 months or 24,000 miles. Your vehicle is important to you, and we believe in getting you back on the road as quickly, and as safely, as possible.
We proudly serve customers in the Gates County, North Carolina area as well as customers from the Hampton Roads area of Virginia.
We proudly serve customers in the Gates County, North Carolina area as well as customers from the Hampton Roads area of Virginia.
Services
Brad is an automotive technician and co-owner of Gates Auto Repair. Brad is ASE Master/L1 Certified and has over 20 years of professional automotive experience, to include many years in a dealership environment. Brad and his wife Jenny opened Gates Auto Repair to provide professional, affordable automotive services to northeastern North Carolina and southeastern Virginia.
Wheel Alignments ensure your vehicle will handle predictably and safely while preserving the life of your tires and improving fuel economy. If your vehicle is pulling or wandering while you go down the road, you may need an alignment performed. It is also a good idea to have an alignment performed along with installing new tires, to ensure they will wear evenly and make the most of your tire purchase!
You recently hit a large pot hole or curb and your vehicle is not driving the same as before. An alignment is a series of procedures performed by an automotive professional to align the steering and suspension components on a vehicle. The first step in performing an alignment is to take the vehicle on a test drive to confirm the current condition of the steering and suspension.
We are located at 515 Willeyton Road in Gates, NC, close to the Virginia state line. We provide services to customers from the surrounding areas in North Carolina to include Gatesville, Sunbury, Corapeake, Eure, as well as Virginia including Suffolk, Franklin, Newsoms, Chesapeake, Courtland and beyond.
Reviews (14)
Sam Driscoll
Oct 28, 2021
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M. K.
Sep 07, 2021
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I can’t say how pleased I was with the service I received at Gates Auto Repair! I have a commuter car that I’ve been trying to keep running as long as I can and as it ages - it requires repairs. I noticed a flapping sound from underneath the hood and wasn’t sure what it could be. I called Gates Auto Repair and they were so friendly and professional. I was able to schedule a service date and use their easy after hours drop box. I received a phone call once they were able to diagnose the flapping noise - it was the water pump! Ugh! I was so happy I was able to get it to Gates Auto Repair and
Jessie French
Jul 27, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Brad is the most thorough Automotive Professional we trust our fleet of high end cars with. He makes it easy to trust his diagnostic expertise and Jenny makes scheduling a breeze.
Services: Battery, Electrical repair, Steering / Suspension, Exhaust, Check engine light diagnostic, Transmission, Wheel alignment, Tires, A/c installation & repair, Brakes, Engine repair, Tuning, Oil change, Air conditioning, Electrical
Brad is the most thorough Automotive Professional we trust our fleet of high end cars with. He makes it easy to trust his diagnostic expertise and Jenny makes scheduling a breeze.
Services: Battery, Electrical repair, Steering / Suspension, Exhaust, Check engine light diagnostic, Transmission, Wheel alignment, Tires, A/c installation & repair, Brakes, Engine repair, Tuning, Oil change, Air conditioning, Electrical
Anthony Mester
Jul 23, 2021
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Just bought an old Sequoia and wanted to see what the alignment looked like due to a light pull to the right. Brad test drove it to confirm, got it on the rack and did an actual inspection of everything before starting - not just throwing it on to do a toe-and-go. He let me know a camber/caster adjuster was seized and spinning with a bushing inner sleeve which will require replacement to actually fix the problem. Highly recommend due to the no-nonsense explanation of what is needed, and attention to detail that is sorely lacking at most shops. They care about diagnosing correctly and fixing things
Ryan Bishop
Jul 14, 2021
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They're either booked for weeks or they're insurance won't cover the work. Like booked for weeks I get. Being busy as a business is what you want. But I tried to get some tires moved from one set of wheels to another due to a crack in a rim and supposedly their insurance won't cover the work. My tires still have the stickers on them from the previous installation. With the fact that there's a race track within an HR and lots of locals are into running, youd think they'd be willing to help their local car people. Even more so when these tires are for track purposes. Which I stated clearly. Insurance
Who Dis
Jul 03, 2021
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GAR is amazing!! I have taken my vehicles there several times, and they are incredibly fair in service and price. Husband and wife team who are super friendly, follow up reliably, and are very thorough. They have even checked out "funny sounds," etc, and not charged me a dime if it's a quick fix or something they can't do. Cannot recommend this place enough!!
Amy Markley
Mar 30, 2021
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I went in for an oil change on Monday and asked if Brad would look into why I didn't have any heat and why my car was running hot. Within minutes, I knew the answer. I not only needed a thermostat but a new housing as well. By Thursday afternoon my car was back on the road, running great, and now I'm the one who overheats. Great service, very knowledgeable and personable. I will definitely use them in the future !!!
Erin Michelle Twine
Nov 10, 2020
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Jenny always puts up with my numerous and, sometimes, silly questions. And Brad always seem to go above and beyond expectations!
They’re always straightforward and upfront with the severity of our issues (there’s more a few 😅) And they always inspect with a fine toothed comb! Very reasonable turn around and we love that’s it’s a solo mechanic because we don’t feel like we get lost in the shuffle.
Honest and trustworthy people! You’ll definitely leave with peace of mind!
They’re always straightforward and upfront with the severity of our issues (there’s more a few 😅) And they always inspect with a fine toothed comb! Very reasonable turn around and we love that’s it’s a solo mechanic because we don’t feel like we get lost in the shuffle.
Honest and trustworthy people! You’ll definitely leave with peace of mind!
Quoc Lely
Nov 10, 2020
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Fantastic customer service! Most excellent and highly trained technicians! I can’t say enough good stuff about the people here. The prices are beyond fair and they have always treated me right! Friendly, professional atmosphere and honest! They won’t try to just sell you something you don’t need. They will get you back on the road quickly and within budget!!!!!
Jarek Armando Tobos
Sep 26, 2020
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Alex Hard
Jul 08, 2020
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Brad and Jenny at Gates Auto Repair are a wonderful, friendly, and extremely knowledgeable team. Brad's work is always top notch and is quick to diagnose and fix any issues that are present. He takes the time to explain why something may be wrong and what it will take to fix it right.
Jenny is wonderful to work with and provides fantastic… communication making sure you are always in the loop. Jenny is no stranger to technical details; she knows her cars well. She is great at making sure every detail is documented and relayed.
Prices are extremely fair and reasonable; better than most other
Jenny is wonderful to work with and provides fantastic… communication making sure you are always in the loop. Jenny is no stranger to technical details; she knows her cars well. She is great at making sure every detail is documented and relayed.
Prices are extremely fair and reasonable; better than most other
Kay Acurio
Jun 29, 2020
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My registration was about to run out and my Subaru had almost 60,000 miles on it; therefore, it actually failed the 1st inspection due to the tires. I really appreciate his honesty!He and his wife were so helpful; they got 4 new tires ordered and when I returned, he replaced the 4 tires, aligned them, and changed the oil. He and his wife are very professional, friendly, and the prices were great too! I recommend this place to anybody that needs their vehicles serviced or repaired.
Elizabeth Ebbe Best-Tryon
May 22, 2020
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I brought my car to them several months ago and they fixed it quickly. Just today I had an issue with another car (with alarm going off) and he was able to stop it! They are very nice and helpful people. I feel lucky to have them right around the corner. I will be using them for all my car needs from now on!
Adam Chugg
Jul 03, 2019
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