Has your giant truck broke down, or ended up in a ditch? Is it too large for the other towing companies to help out? We at Big Red Towing are the only company you need for Heavy Duty Towing & Recovery in the Syracuse, New York area. We provide excellent quality service with attention to safety. So if you need help moving anything too large for the other tow truck companies, call us at 315-413-0911 and we'll get you there!
We offer 24 hour emergency service with live dispatch. That means we use no automated answering machines, we answer the phones ourselves. We have been serving Syracuse and the surrounding counties since 2003 and will tow anywhere in the area to your destination point.
We offer 24 hour emergency service with live dispatch. That means we use no automated answering machines, we answer the phones ourselves. We have been serving Syracuse and the surrounding counties since 2003 and will tow anywhere in the area to your destination point.
Services
We here at Big Red Towing pick up where others leave off. That means we'll pick up those giant trucks or vehicles that the other tow companies can't. We're a Heavy Duty towing and transport company with a high score of break down services. We do what we say we will do and at a fair price. We recently moved into a brand new maintenance facility and storage compound.
Reviews (9)
Kristian Tyson
May 03, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Unfortunately one of my employees stuck a 60ft aerial 4x4 lift in a very wet , very muddy lawn on a hill , big red response time was less than 30 mins from my call and recovery took about 5 mins , I would recommend and definitely use this service in the future.
Service: Special vehicle towing
Unfortunately one of my employees stuck a 60ft aerial 4x4 lift in a very wet , very muddy lawn on a hill , big red response time was less than 30 mins from my call and recovery took about 5 mins , I would recommend and definitely use this service in the future.
Service: Special vehicle towing
Ashley Bertollini
Apr 03, 2021
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Critical: Professionalism
Tried calling for a road call. Explained the situation that had occurred and the dispatch would not listen to what we were going to do with the unit prior to being towed and was very rude. The company I work for uses Big Red all the time but after this I don’t think we will be.
Tried calling for a road call. Explained the situation that had occurred and the dispatch would not listen to what we were going to do with the unit prior to being towed and was very rude. The company I work for uses Big Red all the time but after this I don’t think we will be.
James Emert
Feb 26, 2021
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Scott Roosevelt
Feb 25, 2021
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Overall the customer service was good. But during the tow a body panel blew off my truck. While they were diagnosing the problem (s) they took apart my dash and broke a bracket that my kids made me 17 years ago. I haven’t seen or talked to them in 4 years. 1 guy blamed it on the other guy and then apologized for it. But was nonchalant about it. The bracelet by itself was enough for me not to give a good review...
Angel M.
Jan 25, 2021
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Scott DeLafayette
Dec 11, 2020
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Positive: Professionalism, Punctuality, Quality, Value
I have used Big Red extensively for moving heavy material handling equipment for my work. Yesterday, I called and needed a winch out as the wife decided to take a trip in the ditch. They were there quickly and were able to get her out in no time. They are quick, efficient and cost effective. I would recommend them to anyone in the area.
I have used Big Red extensively for moving heavy material handling equipment for my work. Yesterday, I called and needed a winch out as the wife decided to take a trip in the ditch. They were there quickly and were able to get her out in no time. They are quick, efficient and cost effective. I would recommend them to anyone in the area.
Scott Williamson
Nov 19, 2020
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Trevor Fuller
Jul 20, 2020
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Timothy Hodnett
May 23, 2020
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This is definitely one of the best shops and tow companies in New York Very professional reasonable pricing and very talented mechanics They figured out problems on my truck that no one else could I will forever make it a point to take my truck to big red towing when ever I have issues If you need work done to your heavy duty equipment and you want it done right the 1st time You should definitely take it to big red towing I'm a very satisfied customer
