CCCU is a solid financial co-operative with over 46,385 members and over $850 million in assets. We've been helping members just like you save more money and time. We can do that because, unlike banks, we don't profit at your expense. Instead, we return the profits we make back to our members as lower loan rates and fees, higher savings yields, cutting-edge services, and a member rewards structure that actively rewards your participation.
We prove every day that it pays to belong. We're committed to you for life - personal life, family life, recreation and later life. No matter what changes you go through in your financial life, we're here to help with all of them. CCCU exists for value, not for profit. Our focus is on providing personal service to every member and special financial benefits at pricing you won't find at any bank.
We prove every day that it pays to belong. We're committed to you for life - personal life, family life, recreation and later life. No matter what changes you go through in your financial life, we're here to help with all of them. CCCU exists for value, not for profit. Our focus is on providing personal service to every member and special financial benefits at pricing you won't find at any bank.
Services
Full roster of conventional fixed and variable rate loans matched to your budget and goals. Our current response time and closing dates are 60 days on refinances and 30-45 days on new home purchases. Whether you're buying your first house or your last, moving up, refinancing, or building credit along with equity, we can help.
When your home's market value exceeds what you still owe, the difference is known as home equity. Through CCCU, you can tap into that equity quickly and inexpensively. The interest you pay may be tax deductible. Ask your tax consultant. With a home equity line of credit, you can borrow as much or as little as you need, up to your pre-set limit.
Because our Members Auto Brokerage service is a Nevada state-licensed car dealership, we actually can sell you your next car. New or used. Trade-ins accepted. Loan and insurance - top to bottom. At last, you can avoid the entire hassle. Any make, model, option or color - you name it. Plus - trade-ins accepted!
Clark County Credit Union offers competitive rates and terms on all types of commercial loan products. To get started, contact a business specialist at 702-228-2228, and they will assist you in achieving your business goals. Owning a business is exciting, and though there are plenty of obstacles to overcome - financing doesn't need to be one of them!
Maximize your earning potential with CCCU Rewards! A simple, easy to use program that rewards you for all your debit AND credit card purchases so your points add up no matter how you shop1. As a CCCU credit cardholder you also have the freedom to select the way you redeem your rewards, including combining points with or gifting points to another CCCU cardholder.
Reviews (28)
Courtney H.
Nov 30, 2021
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When applying for a construction loan we had the absolute BEST experience with Dawn. Our loan was very complicated and she worked on it everyday to make it a success for us. Communication was fantastic and even when things got tricky I ALWAYS knew what was happening and what the plan was moving forward. Thanks so much for making this happen!
Kay Godby
Nov 22, 2021
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Lyell C.
Oct 09, 2021
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Jay D.
Sep 09, 2021
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I have been with this bank for many many years. I talked to Maria and another rep earlier today and they both need to take a class on customer service because they both were rude. The first rep I spoke to put me on hold when I was asking her a question which is extremely rude and Maria was just rude and she didn't want to help me. When I asked to speak to a supervisor, she told me none were around or available! Now how can not 1 Supervisor be available. My issue that I called for was such a small issue but these 2 ladies could not help me out. I don't understand why the bank makes changes
Cynthia G.
Aug 31, 2021
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Daniel Oconnor
Aug 22, 2021
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Regina M.
Aug 19, 2021
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I am adding to my previous review because I have found CCCU to use the phrase "it's a new employee and that's why we made this mistake", one too many times.
First time was my personal information being sent to a person applying for a loan and their excuse, it was a new employee. I was upset but thought everyone makes mistakes, even the credit union. But the cause of me writing this updated review is for the following reason. I transferred my business from NC to NV and needed a new business account and since I had my auto loan there I thought it was a good choice. It was taking
First time was my personal information being sent to a person applying for a loan and their excuse, it was a new employee. I was upset but thought everyone makes mistakes, even the credit union. But the cause of me writing this updated review is for the following reason. I transferred my business from NC to NV and needed a new business account and since I had my auto loan there I thought it was a good choice. It was taking
Lilia Lacson
Aug 18, 2021
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It’s been a great pleasure and I was very satisfied with the kind consideration of one of your banking staff representatives, name KYLE, he’s a biggest assets in your company since that he’s very polite, patience in explaining everything in details especially for a lady like me that came from an old school and not too familiar with all this high and new technology or social media,so knowledgeable and beyond his expertise, with a very nice and positive attitudes to his customer especially with me,I am so thankful to GOD , that KYLE was the one that helped and solved all my problems,and all
Cindy S.
Jul 20, 2021
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Let me begin by saying "I LOVE MY CREDIT UNION" and I truly mean it! I have been a member for over 34 years and they have been a big part of my life. I was able to purchase a lot of my dreams (so to speak) with their help.
I just purchased a new car and CCCU made it happen with no money down and a great interest rate. Buying a car through them is stress free. I brag about CCCU to all my friends and family.
All of the tellers are exceptional, but Merin is awesome! She remembers me (by name) before I even had a chance to show my ID. She is always so pleasant and professional
I just purchased a new car and CCCU made it happen with no money down and a great interest rate. Buying a car through them is stress free. I brag about CCCU to all my friends and family.
All of the tellers are exceptional, but Merin is awesome! She remembers me (by name) before I even had a chance to show my ID. She is always so pleasant and professional
Caloy C.
Jun 03, 2021
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Jimmy B.
May 22, 2021
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Jim Rollins
May 21, 2021
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This bank is part of a bigger reason why crypto currencies is so big and will continue on its path to dominancy in dissolving banks such as cccu. From personal experience with them, they will kick you while you're down take everything in your in your pocket and piss on you, while recording it for their later amusement. They really seem to get off on other s pain especially during this pandemic. Cccu will rob you for whatever you're worth. Save the trouble and find a better bank before its too late.
Missy K.
Apr 28, 2021
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Angelica R.
Apr 27, 2021
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I'd love to start this out by saying that I love Clark county credit union. Literally the best customer service I've ever had in any location. Everyone is always nice and friendly. I'm always getting greeted when walking in and everyone is always so helpful. I usually go to Kevin whose always been my number one favorite since I've signed up with cccu. BUT I haven't been to Kevin's location in forever. So now I go to the cccu on tenaya. Now my new favorite person is TYLER!!! Seriously! He's super friendly, non judge mental (because lord knows my bank account is
Neill S.
Apr 22, 2021
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Went to the branch on Tenaya and Tracy E. was the one that helped me. I had to print out a bunch of statements and she was so helpful and patient with me. I definitely recommend switching over to CCCU from whatever financial institution you're with currently. EVERY interaction I've had with them has been nothing short of amazing customer service.
T. W.
Apr 08, 2021
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Megha at the Call Center for the CCCU Tenaya Branch was very helpful and pleasant. She was very knowledgeable about every question I had!
In addition, when I arrived, I went to Lena the teller and she ensured I was taken care of and all of my requests were fulfilled!
Sharwani the branch manager was very personable and very nice. It's very helpful and a pleasant gesture when the branch manager comes just to speak and make sure your experience is great!
Thank you very much!
In addition, when I arrived, I went to Lena the teller and she ensured I was taken care of and all of my requests were fulfilled!
Sharwani the branch manager was very personable and very nice. It's very helpful and a pleasant gesture when the branch manager comes just to speak and make sure your experience is great!
Thank you very much!
Shawna T.
Apr 01, 2021
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Amber S.
Mar 12, 2021
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Harley On Harley
Mar 02, 2021
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I am a long time member of this credit union, and always have great experiences with Pat Johnson in our mortgage loans. Unfortunately we have this new person to take over (Ryan Lopez) wanted to get an appraisal for 120K refi loan but my property is over 350K in value?! First they waived the appraisal and then Mr Lopez asked for appraisal!! So inconsistent!
I wish Pat is here to help us😊
We will just pay-off this rental property.
I wish Pat is here to help us😊
We will just pay-off this rental property.
Eve A.
Feb 18, 2021
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So slow and inefficient staff at the mortgage Dept. I waited 6 months for my refinancing. We signed the closing papers 1 week ago and up to this time, the payoff amount has not been sent out yet to our current mortgage company. I truly regret applying here for my home loan refinancing. Their rates are not even that attractive. Don't ever come here for mortgage/ loan refinancing. You will wait for ages! The staff doesn't even respond on time to emails, phone calls, and text messages.
Up to this time, I am still waiting for them to send the payoff to my current lender. I tried to reach
Up to this time, I am still waiting for them to send the payoff to my current lender. I tried to reach
Greg A.
Jan 29, 2021
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One of the worst credit unions you could ever join. I ask them to close out all of my accts. I had been with the. For 30 years and never actually used the accts because they are so unprofessional and difficult to deal with. They have so few branches, and after hours customer service is incompetent. Please do not open an acct with them, and if you can find another credit union or bank, I highly suggest you close yours out too. I would never suggest such a move, if they had not gotten more incompetent year after year and less customer centric.
Katrina P.
Jan 09, 2021
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This is a great bank to be a member of if you are looking for a credit union. I was able to get a car loan and purchase a used car with their members auto. I would recommend anyone looking for a new/used car to check out their inventory and see what they have to offer! You can skip the car dealership haggling, all the extra sales costs, and they will even do the tag transfer at the bank.
Zach D.
Dec 24, 2020
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OUTSTANDING customer service. I was assisted by Michael Mahabir as well as Lena in-branch and they quelled all of my concerns associated with opening an account with a credit union.
There's a reason they're rated the best. FANTASTIC customer service and friendly staff. I'm very critical, but those two individuals made everything so smooth. Thank you guys. Glad to be part of the CCCU family!
There's a reason they're rated the best. FANTASTIC customer service and friendly staff. I'm very critical, but those two individuals made everything so smooth. Thank you guys. Glad to be part of the CCCU family!
Barry C.
Oct 13, 2020
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After banking here for decades, we are now told our account is being changed to one with monthly fees, irrespective of the considerable balance we maintain there. We have no interest in the supposed perks associated with the new account type, we just want to continue with our account as is. Went in person to talk and find out options and was told that nothing could be done until November after the account change happens. Why? We are now checking out other credit unions and the banking options through our national insurance and retirement firms. Why has CCCU lost its way?
Valinda W.
Sep 02, 2020
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Every time I try to access my account on line. They tell me it's been locked and I have to call in for a password. Well I'm a senior citizen and I don't drive. After they locked my account my card was no good so then I had to get a ride to physically come into a branch and get a new card. So inconvenient. This is the second time they did this to me. They use to research it before Covid-19 happened.
Greg Austin
Aug 26, 2020
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Probably the worst credit union in all of America. Their quality of customer service has continuously decreased over the 30byears I have been with them. I finally got so upset with them, that I shut down all my accts in 2020 and so happy I did. The customer service manager Karen Huershfield turned out to be useless. It is no wonder all of their reviews are horrific and pathetic. Good luck this year, because I suspect they will slowly but surely close down more offices as they lose more and more unhappy customers. That's your dividend payment.
Janiyah Williams
Jul 13, 2020
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I went to this location on April 20th, 2020 and felt as if I was being discriminated by the worker Taigi and/or the manager of this branch. I was refused to have an account open over the smallest inconvenience. As I visited a different branch today in Henderson with the same information provided to the Shadow Lane branch, I was able to get my account opened. Please work on bettering your customer service and as well as treating your customers with respect. I was treated with attitude and did not receive a proper greeting. Please do better!
Shabby Rose Creations By Kem
Feb 03, 2019
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Amazing employees, my Daughter inquired about an auto loan. She was only 21yrs of age, she has a great credit score as well. The lady, that helped us, went way beyond her job description, I'm sure. She actually took the time, explained everything very clearly. She treated my Daughter, as if she was talking to her own Daughter. I thanked her repeatedly, she didn't have to spend so much time with us, at all! Calling is an entire different story, were on hold over 12min then sent to a voicemail, prior to leaving a voicemail, we were discountected. Very frustrating, the lines went fast inside not a
