Great experience, we picked out a beautiful set of woodland fireplace logs. The installation took about an hour, easy to use, warms our living room well without being too hot. The fire is also adjustable. Our thanks to Cozy Outdoor Escapes, we are. They did a great job in all aspects of the job; design, need assessment, installation and training.
I didn't price compare because I felt the showroom and professionalism of Travis and the staff put me at ease. I would recommend this company. Highly recommend Cozy Outdoor Escapes! The service we received was prompt, honest, and outstanding. From the moment we walked in the showroom, we were shown a grill comparable to the one we were replacing.
I didn't price compare because I felt the showroom and professionalism of Travis and the staff put me at ease. I would recommend this company. Highly recommend Cozy Outdoor Escapes! The service we received was prompt, honest, and outstanding. From the moment we walked in the showroom, we were shown a grill comparable to the one we were replacing.
Reviews (6)
Josh Aguilar
Oct 15, 2021
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Mark Gerk
Oct 14, 2021
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I very rarely leave a review but felt I had to due to the experience I just had at this place of business. My wife and I wanted to purchase a ceramic log insert so decided to visit. We got there and another couple were there being assisted by one of the salesman. We are patient and understand with only one person there we would have to wait. I work in retail so completely understand we have to be patient and looked at the literature they had and the setups they have there. What made me really upset is that no acknowledgement was given at all. Not a hello, be there as soon as I can or a nod was
Thospers
Sep 04, 2021
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Highly recommend Cozy Outdoor Escapes!!
The service we received was prompt, honest, and outstanding. From the moment we walked in the showroom, we were shown a grill comparable to the one we were replacing. The employee gave us an honest description and didn't try to upsell. They were ridiculously prompt in getting to the house to assess the current grill, and found that our prior installation had resulted in the the wood housing being burnt. They were able to fix the housing for the new grill, replaced the wood with steel at a very reasonable price, and we had the new grill installed within a
The service we received was prompt, honest, and outstanding. From the moment we walked in the showroom, we were shown a grill comparable to the one we were replacing. The employee gave us an honest description and didn't try to upsell. They were ridiculously prompt in getting to the house to assess the current grill, and found that our prior installation had resulted in the the wood housing being burnt. They were able to fix the housing for the new grill, replaced the wood with steel at a very reasonable price, and we had the new grill installed within a
Alan Askew
Jul 11, 2021
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Lara P.
Jun 18, 2021
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From beginning to end, we were delighted with our experience with Cozy Outdoor Escapes. After making several phone calls around town, there was no question that the price and service here was far superior. Installation was timely, and everyone went above and beyond to ensure that our outdoor kitchen was just what we wanted. Thanks to Chris and the guys for our new grill and a truly exceptional customer experience!
B. TexDesigns
Sep 15, 2019
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Top notch experience. Sales and install went well. Kept us well informed throughout the process.
Update. We love our “zero clearance” fireplace. It is very efficient with it’s outside air intake for the combustion chamber. It heats our home well with much less wood consumed compared to regular fireplaces.
I highly recommend the additional hot air blower. It blows heated air 50’ away and keeps the fireplace den room comfortable and not super-heated.
Only negative — the door seal came off after the first couple of uses. We bought some high temp glue and put it back on. Additionally,
Update. We love our “zero clearance” fireplace. It is very efficient with it’s outside air intake for the combustion chamber. It heats our home well with much less wood consumed compared to regular fireplaces.
I highly recommend the additional hot air blower. It blows heated air 50’ away and keeps the fireplace den room comfortable and not super-heated.
Only negative — the door seal came off after the first couple of uses. We bought some high temp glue and put it back on. Additionally,
