Grand Furniture
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Grand Furniture
Grand Furniture began as a small, one-store operation in downtown Norfolk, in 1947. Founded by Rose Stein, and assisted by her two sons, Grand quickly gained the reputation as a store where customers could get both quality home furnishings and honest value. These factors have been the cornerstone upon which Grand Furniture has grown.

Today, the 4th generation continues this tradition. Whether you pile on the sofa to watch a family movie or sit at the dining room table after dinner and help kids with their homework, without quality, affordable furniture these scenarios wouldn't be possible. At Grand, our philosophy and promise is to give you honest value on quality home furnishings.
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Easy elegance is an art form beautifully mastered in the Baranello sectional. Wrapped in a stone-tone neutral fabric that blends with anything and everything, this spacious sectional is just the ticket for kicking up your heels on lazy days and movie nights. Rock the cool look of leather minus the hefty price tag with this reclining sofa.
The past few months have been difficult -- for all of us. While our country grapples with a deadly pandemic that has taken over 110,000 American lives, we are also once again confronted with the harsh realities of racial injustice. The deaths of George Floyd, Ahmaud Arbery, and Breonna Taylor have ignited a call for justice and reform.
One of the ways that Grand Furniture gives back to our communities is serving those who are most in need: our children. At Grand Furniture, we believe that a house is not a home until you get a good night's sleep. That's why we've teamed up with local manufacturers to provide a new twin mattress set whenever a Jamestown PT or a Grand Dreams Blvd mattress is sold.
Ready to get the credit you need for the furniture you want? You've come to the right place. At Grand Furniture, we specialize in providing credit options for everyone, whether you have good credit, no credit, or bad credit. It's no problem! And, we've updated our credit process, so that we can instantly approve you without affecting your credit.
Open the door to new opportunities to achieve your professional dreams when you join our team. If you're looking for a great place to work where smiles, great attitudes, and passion are required, we want to talk to you! We're currently seeking hardworking, motivated professionals who want to grow with us as we continue our legacy of providing quality furniture at affordable prices for everyone.
Reviews (10)
Emma F.
Emma F.
Nov 01, 2020
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1591 Crossways Blvd
Chesapeake, VA 23320
Purchased the Sealy Posture-pedic Queen Adjustable Base from this company, only. Because the Queen Adjustable Base was inoperative, with the warranty, a new base was selected along with a new warranty. The new base was of a far lesser quality in comparison to Sealy Posture-pedic Base purchased base - so very disappointed! Additionally, I was not informed that the delivery did not include the removal of the original base. Who purchases a warranty to secure something of inferior quality? Cannot recommend this company
Anita L.
Anita L.
Sep 12, 2020
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If I could give this store less than one be star I would. Ordered bedroom furniture in June and was told it would be in by the 1st week of August. Received a text at the end of July that furniture would be delivered the following Monday. When the truck arrived the only thing delivered was the mattress. Called the store and received a run around. Had to call numerous times before being told the furniture was back ordered and wouldn't be in till late August. Late August came and went with no communication from the store. Visited the store on 9-1-20 and was told the set would be in on
Chris W.
Chris W.
Aug 26, 2019
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I went to Grand because I buy most things straight up and I need to establish more credit. I financed a washer and dryer at $2,000 each (retail is 900 in stores) but that's how financing is which is why I pay straight up. Three weeks later the set arrives and there are no power cords. Guy says they gave us wrong ones contact your sales guy please sign here. I donated my old set yesterday to make room for the new set. Heading to laundry mat bc no one has answered me or contacted me. I'm just disappointed.
Debbie F.
Debbie F.
Feb 15, 2019
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I have been standing in line for over 10 minutes to make a payment and 4 employees walked past me and didn't ask me if I needed anything. When I was finally called up to the counter the employee was so rude!
Kayy J.
Kayy J.
Aug 23, 2018
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I am very disappointed with the service I have received from Grand. I went in the store and was helped by Miguel. I gave him the measurements of the room I had and showed him set I was looking and asked for a tape measure which he didn't have. He looked at the measurements on the tag and said everything would fit which it does not. Before I left I asked for the measurements and he forgot to give them to me and called and left a voicemail of the length only, guess he got side tracked when I there cause his buddy came in while we were talking When it showed up at my house the delivery men
Janice B.
Janice B.
Mar 07, 2018
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I do not recommend purchasing the insurance!!! When you purchase the insurance you are GUARANTEED a store credit for the amount of the insurance IF you do not have to use the insurance up to five years. They issue you a little green certificate which HAS TO BE KEPT for the entire period because they will not accept scanned or photocopies of the certificate. If you try to redeem it (after not using the insurance service) the credit will only apply to certain items (no appliances, no electronics, no bedding, so sale items, etc.) AND the KICKER is ... the credit can be no more than 20% of the "
Tania M.
Tania M.
Feb 24, 2018
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My wife and I bought our first house last year and didn't have any furniture of our own, so we decided to go with Grand because we liked their selection. Long story short, the past couple of months have been a real nightmare dealing with them. We signed a contract to have a certain amount automatically come out of our account each month and we have been getting harassing phone calls saying that we owe money for late charges. I have called the company talked to a few managers in the store. I've called the district manager, who just so conveniently, is never in the office. I've left
James M.
James M.
Jul 11, 2016
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Grand Furniture didn't have the best selection of modern looking furniture that I was after, but I did ultimately end up purchasing a couch from them. It seemed like a reasonable place. Although, a year after having owned the couch, it became significantly uncomfortable. I'll place that more on the couch itself than the store. Just be sure not to overpay.
Kayla G.
Kayla G.
Oct 16, 2015
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I wish to God I had read a review before purchasing anything from this horrible company. They advertised a couch for $999 interest free 6 months. They also told me as I was buying that I came during a deal and got a free 19inch.. Which was cool. However On the 6th month i tried to pay it off but NO it was supposed to be in 5 months before the 6th month. Advertised wrong so I had to pay An extra $350 on top of that the couch broke 3 times!!!!!!!!!!!!!!!!!! They replaced it but by the 3rd time of the springs breaking for no reason or the seem they said I could pick another couch for the same price
Mrs. C.
Mrs. C.
Mar 27, 2013
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Chances are, this will be our last time purchasing any furniture from Grand. We have done business with Grand because it was easy to do being a military family. Every month they took money out, via allotment, and the furniture would be paid off, interest free, in one year. Easy and it wouldn't break the bank. But as the years have passed, they are cutting corners and doing stuff I call into question.

Number one: They are weeding out a lot of their higher quality furniture. It took awhile to find something we like. Their prices are competitive, but you have to negotiate with them like