Thank you for shopping here at Riverhead Bay Volkswagen. We are your local VW dealer here in Riverhead, NY with a skilled team of sales associates to pair you with the model you want today. Our goal is to provide outstanding customer service and support to get you back on the road in no time. We have years of service and experience to make sure your next car-buying experience is a pleasure.
Our team is here to walk with you every step of the way and get you behind the wheel of your next Volkswagen in no time. Continue reading to learn how Riverhead Bay Volkswagen can assist you.
Our team is here to walk with you every step of the way and get you behind the wheel of your next Volkswagen in no time. Continue reading to learn how Riverhead Bay Volkswagen can assist you.
Services
Short Answer - It's Our PeopleLong Answer - it comes down to our philosophy. That starts with a sales staff that doesn't pressure thanks to a no-commission pay structure. Follow that up with an open and honest price on every vehicle. No negotiations, no hassles. Maybe you can squeeze another dealer for a few dollars, but we know your time is worth more.
Wherever You Call Home, We're Confident You'll Feel Right at Home Here at Riverhead Bay Volkswagen. Nestled within Suffolk County, NY, on the north shore of Long Island, the town of Riverhead is home to a number of attractions from Wildwood State Park to the Long Island Aquarium & Exhibition Center, to a number of vineyards, shopping outlets, and museums.
Riverhead Bay Volkswagen has Plenty of New Volkswagen Inventory to Make Your Search for a New Vehicle Easy in Riverhead. There is nothing more satisfying than a well-rounded, robust inventory lineup of vehicles. Satisfying customers across the spectrum, Volkswagen manages to serve every customer to the best of their ability.
There are few automakers as world-renowned as Volkswagen. If you're seeking a vehicle that boasts ample power under the hood, offers a full spectrum of helpful driver-assistive tech features, and further touts a distinct exterior design, you might be already be considering a new Volkswagen model. In that respect, you'll likely want to consider touring our range of available Volkswagen vehicle specials.
Riverhead Bay Volkswagen provides a selection of Featured Inventory, representing new and popular items at competitive prices. Please take a moment to investigate these current highlighted models, hand-picked from our ever-changing inventories! Get the new Volkswagen you want at competitive prices right here at Riverhead Bay Volkswagen.
Reviews (12)
James F.
Mar 04, 2020
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Joe C.
Feb 15, 2020
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I'm so sorry to say that my experience with the dealership ended badly. At the beginning, coming from Hyundai, the experience was what I expected. More upscale with better service. Leasing my GTI (totally overpriced car) went smoothly with friendly service. That was 3 year ago. By the 2nd year the place went straight down hill. Service went from professional to a bunch of high schoolers running around frantic. The staff had attitudes and any request was met with "the next time you come in we'll take care of it.." (never to be). When my lease ended I could not get questions answered
Dana Z.
Dec 03, 2019
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This place is awful! i live in watermill but after going there i ended up driving all the way to Sayville to buy my new VW. first of all the man in front office (right side when you come in) treated me like i was an idiot - macho mysogynist! i wanted to test a car and he said to come back as they are too busy but there was noone around and there was a man being helped. disgusting place!
Hillary C.
Jan 15, 2019
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This is regarding the SERVICE DEPARTMENT:
I purchased my VW Jetta there a few years ago. Not a single complaint. Car has been running without issue until my entire lock system failed to the point my dog was locked in a running car without ability to get in (locksmith needed to get in). Unfortunate but is what it is...
Called service department to have far fixed and repeatedly told "that's ridiculous" and "ma'am are you sure your key doesn't work?" but once car examined at the Service department, technicians experienced what I described there was a labor intensive
I purchased my VW Jetta there a few years ago. Not a single complaint. Car has been running without issue until my entire lock system failed to the point my dog was locked in a running car without ability to get in (locksmith needed to get in). Unfortunate but is what it is...
Called service department to have far fixed and repeatedly told "that's ridiculous" and "ma'am are you sure your key doesn't work?" but once car examined at the Service department, technicians experienced what I described there was a labor intensive
Alix C.
Jan 05, 2017
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I recently bought a Subaru here and had a great experience, unlike in other dealerships (to be fair, not all on the island) where I'd been confronted with a lot of aggressive & annoying sales tactics. This was nothing like that. My salesperson was Ed McGarr and he was extremely low-key and patient with me, even though I asked a lot of questions--I really liked the fact that he had a background in fraud prevention and was comfortable with me checking out some of the numbers. (He was also willing to help with some special circumstances my husband & I had.) Everything just went incredibly
Do H.
Oct 25, 2016
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Purchased a pre owned forester here. Linda Manning was the sales person assisting me through the process. After decades of toyota scion ownership, I test drove several Subaru models. Linda was patient and kind. Her demeanor is professional, knowledgeable, and helpful, going above and beyond to ensure I had what I needed. Seek her out if you want a sales person who is no pressure yet attentive. She made the experience fun and was a joy to work with.
Ken, the finance wizard, is a stand out as well. I got a great rate on my first car loan ever. Too bad he couldn't work his magic on my grad
Ken, the finance wizard, is a stand out as well. I got a great rate on my first car loan ever. Too bad he couldn't work his magic on my grad
Jackie I.
Jan 16, 2016
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My husband and I purchased our 2014 Forester here in August 2013. It was generally a moderate experience as I did not have high expectations... we were happy with the price, transaction, and quality of the vehicle (got the only manual transmission on the lot at that time), but ultimately, my feeling walking away from this place was: misogynistic. Unfortunately, the salesman, Tim, treated my husband and my father (who accompanied us) very differently than he treated me. I traded in my 2008 Madza 3 to purchase the Forester, and even though the title and registration was completely in my name, this
Evan C.
Jun 28, 2015
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I drive a Volkswagen CC and love it! However I had issues with my engine that needed immediate attention. I chose to go to Donaldsons in Sayville, big mistake. They tried to replace parts I found out that I didn't need. The parts came out to $500. But the labor came to $3000! My mind was blown because my warranty just ran out. I didn't know what to do. A friend recommended I try Riverhead Bay. I was already at odds with Donaldsons, I didn't expect much from Bay. However I talked to a guy named Ed that was very nice. Before he did the work he gave me a price, how much where parts
Gary W.
Jun 02, 2015
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My wife and I recently bought a 2015 Subaru Outback from Riverhead Bay Motors. Our salesperson was Linda Manning. The professionalism exhibited by her both before and after the purchase was exemplary. Everyone we dealt with at the dealership was "no nonsense" and knowledgeable about the vehicle. I researched the Subaru Outback before our purchase. I'm confident that I bought a quality product from a quality dealership.
Aarn T.
Nov 22, 2014
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I did not buy my VW here but I have taken it in for scheduled maintenance twice and the experience was seamless. Once I had an appointment and the other time they took me as a walk in. The work was done quickly and I wasn't upsold on any unnecessary services or anything. Easy, quick and simple. I ask for nothing more than this from a car dealership.
John S.
Apr 09, 2014
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Ty W.
Jan 18, 2012
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I purchased a new VW Golf in 2002 in South Jersey, but the Riverhead Volkswagen was to be our official service station. The head people there were very schemey, and when I asked them to do our inspection, they found enough nonsense to fix in order to pass our relatively new car to charge us $6,000+! I couldn't believe it. After taking it to our local inspection station, they charged me $35 and I went on my way. We still drive the Golf as our second car.
Basically, the people here are out for brownie points and profits. After one recall was replaced, the manager (Keith?) told us if
Basically, the people here are out for brownie points and profits. After one recall was replaced, the manager (Keith?) told us if
