Riviera Palms Rehabilitation Center

If I could give ZERO stars I would. My mother was referred here after an ER visit for permanent placement. Where to start, she was there for a little over 3 weeks. Every time I asked, and I was there every day why certain things were not being done I was told there were no orders. One of the nurses who really was good actually text the facilities doctor with my concerns the 2nd day she was there. She is a diabetic with kidney disease and is supposed to be weighed daily and watched for fluid retention. She was only weighed 3 times and never given the additional diuretic until I administered myself

This is very unusual for me to post something this personal and so emotional. My mother n law was a patient of Riviera Palms for 1 1/2 years. During that time I understand it was unusual and trying times during COVID so we were not aloud in for a long time. Eventually we were aloud in and was greatly disappointed. I won't go into all the details but please do not place your loved one in this facility. She was not treated like a human being in this place. Sure, there is a few here and there who actually care about people but we didn't see it very often. They don't even deserve one star!

A Self Rated 5 Star place! Do not bring your loved ones here! Especially if they only have months to live. I was in pinch with my father and the hospital in northern Florida picked this place out for my father. Yes, it's close to the house but with a high turnover rate to include the Director of Nursing, Lost Laundry, Limited contact with health care providers, extended quarantine due to his release date falling on a weekend and now dragging their feet on his paperwork they were supposed to do to help with his benefits and transfer him to another location I've had it. The local news will be receiving

Residents need to visit with their family members. The facility refuses to implement outside visitation. Scheduled "appointments" to see family members are on a first come first serve basis which is usually once every 1 - 1.5 weeks. I sit here crying as I write this review. Another visitation of mine has been canceled because the center is performing maintenance to their lobby on my day to visit with my mother. The facility has made no accommodation for those family members that have been inconvenienced and my mother and I need to go another week without a visit. Their solution was to offer me

I began working at Riviera Palms in May, every person I have worked with has been amazing. Every one is so friendly and willing to help out when needed. When survey came in the building we all pulled together and had a very successful outcome. We are a 5 star facility with top notch care provided including our therapy services - which I have been working in nursing homes for 12 years and it’s one of the largest rehab gyms I have seen.

This facility is centrally located in Palmetto and caters to families that are unable to care for their loved ones at home. The staff is caring and work diligently to take care of all the needs for the residence (like their own family). The center is clean and the meals are good (just like home). The therapy department is awesome, the residence really enjoy their time with the staff.

This is a true team with excellent leadership. Recent family shared their experience from a frightening hospital stay to the initial phone contact in the admission process to obtaining managed care authorization and a week stay to get Dad back on his way home safely, They excelled in all areas. Thanks for a great job and being part of a "team of excellence".

My husband, a long term resident, has been in the facility since June 2018. Rehab is one of the best in the area. Nursing care and aids are always available and everyone from reception desk to cleaning staff genuinely care with a positive attitude. The building is older but clean with no bad odors. The Activity Dept offers various programs to engage all levels of care.
Admitting a loved one especially long term care is an extremely hard decision. Riviera Palms makes it as stress free as possible. I have never second guessed our decision. I would highly recommend Riviera Palms .
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The Director of Nursing at Riviera Palms is top notch. She runs a tight ship while making sure the care of the patients and her staff comes first. If you need a place to have a loved one rehab, this is the place to be.

The staff has been more attentive than any other hospital or hospice center our family has used. Yes, the entire staff is excellent. The rehab center is designed for exactly what it's used for. The only downside to the facility is it needs some serious remodeling done from the inside. Don't get me wrong, it's just as clean as a hospital and doesn't smell. I'm giving them 5 stars though, because the amount of care, activities and rehab attentiveness astounds me. Good job staff keep up the great work.