If you're in need of an estimate, use our online scheduling form to begin your free estimate today! Discover simple steps to help you understand what to do after you've been in an auto collision. For your convenience, we have a drop off box located outside the office.
You can securely take an envelope from the box, fill out the form with as much information as possible, take all valuables, lock your car, place your key in the envelope and drop it in the box!The drop box is checked first thing in the morning and we will give you a call in regards to your vehicle the following business day.
You can securely take an envelope from the box, fill out the form with as much information as possible, take all valuables, lock your car, place your key in the envelope and drop it in the box!The drop box is checked first thing in the morning and we will give you a call in regards to your vehicle the following business day.
Services
Lexus of North Miami and Lexus of Pembroke Pines Collision Centers are committed to providing you with the best customer service possible while restoring your vehicle to its pre-loss condition. All of our collision advisors are specifically trained to assist you in processing insurance claims. Not all collision centers are qualified to work on a Lexus vehicle.
Lexus of North Miami and Lexus of Pembroke Pines Collision Centers maintain state-of-the-art collision and repair facilities designed to maximize the repair process while maintaining the very best in repair quality. Here are just a few features of our collision repair facilities. Located in the beautiful Ft.
This is a special award given to dealers who excel at sales, service and overall owner support. We are proud to be recipients of this year's "Elite of Lexus" award. Customer feedback from surveys rating owner satisfaction, sales and service as extremely exceptional. Dealership exceeding rigorous Lexus operational and certification standards.
Although you never know when an accident may occur, you can know what to do after it happens. Lexus Certified Collision Centers can help you through this stressful time by putting you at ease about the repair of your Lexus vehicle. Our expertly trained technicians know your vehicle inside and out, ensuring the highest quality repair and, most importantly, your peace of mind.
North Miami Lexus Collision Center and Lexus of Pembroke Pines Collision Center honor and work directly with ALL insurance companies. Our direct auto body repair relationships mean that Lexus of North Miami and Lexus of Pembroke Pines auto body and collision repair meets or exceeds the insurance carriers stringent standards for collision repair.
Reviews (10)
Stuart Burgess
Nov 24, 2021
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Wayne Fogle was my collision center rep. He was honest, concise and respectful. He gave me a solid estimate and stayed inside the time window he promised. I paid for the service with no insurance company involved. They did a wonderful job with my 2018 Lexus GS350. I wish they would have had it detailed or run thru the car wash at the dealership. Great experience nonetheless.
Miguel Terrero
Sep 12, 2021
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Lexus of Pembroke Pines actively offers a virtual service where you take pictures of the body damage you have. They even walk you through the different angles needed and tell you, you need to take a short video. Lastly, they ask that a picture of the vin number, personal information is attached to the vin number of every car, be included in the package of data sent to them via this service. I did this on 9.30.21 and I immediately got text messages stating someone would be reaching out to me with a quote for the work. Today, 10.02.21 after a 12 minute hold, an additional call placed with another
Duane B.
Aug 04, 2021
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The repair work is good, but they operate on Miami time, so don't expect them to meet any deadlines. In addition, their shop is filthy and when you get your car back, it will be dirty. They try to make up for it by detailing the car, but left the engine bay caked in a layer of shiny, slimy and dirt-attracting cleaner.
Services: Body & Trim, Electrical
Services: Body & Trim, Electrical
Anto Ippolito
Jun 05, 2021
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I’ve to drive all the way there because I need a quote. Toyota sent me to them. I was first in the morning and they attended me after 30 mnt from the opening. The manager told me I’ve to leave the vehicle for 1 week, rent a car, once they take off the part of the car they need to repair it because it would have been impossible to assemble them together again. They also told me I would have been provided with a quote that I never received.
I got an other estimate later on from an other company. They did everything in 2 hours, they put back all together in my car, and they even dropped me off
I got an other estimate later on from an other company. They did everything in 2 hours, they put back all together in my car, and they even dropped me off
Jessica Abolila
Apr 02, 2021
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From the moment I entered I was greeted by professional and friendly front desk staff, who then walked me over to my customer service rep Zoe. I had just bought my new car and had an accident 5 days later... I was devastated and Zoe put me at ease and kept me updated every step of the way!! I could not have asked for better service. Although I hope to never have another accident, if I do I’ll definitely be back to Lexus of Pembroke Pines !! From the customer service reps to the management staff everyone I encountered was friendly and helpful! They have earned my business for life!
Julia Schwarz
Mar 19, 2021
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DO NOT TAKE YOUR VEHICLE HERE. Unless you want your time and money completely wasted. Had my car for over 30 days for a simple front end repair, had to track them down multiple times to get updates, zero communication. Delayed delivery multiple times. Said they would pay my rental car beyond the 30 day mark due to their delays and then my credit card was still charged! Want to speak with the manager Roy or my repair “specialist” Nick. GOOD LUCK! They are never available to take a call, woman at front desk continuously makes excuses for them. 4 days of left messages and still nothing. These
Dan Kerness
Feb 16, 2021
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Both Nick Taylor and Joel were excellent. I find customer service experiences to be mostly horrible these days. But Nick and Joel made me pleasantly surprised. They were real in their demeanor (not fake-sounding pleases and thankyous, but normal-acting people that made me feel appreciated for my patronage, comfortable that they were being honest with me, all while not putting up a facade), and, I left feeling good about my decision to leave my car with them. I have not gotten my car back yet, but I imagine the service provided will be as excellent as the service I have experienced so far. Thank
Joaquin Arguello
Jan 22, 2021
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The staff at Lexus of Pembroke Pines was extremely professional. They inspected my car in no time and provided me with an estimate in less than 24 hours. Once the work order was approved they kept me informed at all times. They delivered as promised.
I would recommend this service/collision center for any car, not just a Lexus. Congrats to management for a very well run operation!
I would recommend this service/collision center for any car, not just a Lexus. Congrats to management for a very well run operation!
Cristina Olarte
Jun 21, 2019
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Worst service experience ever. Be AWARE if you have a car accident! This place will take several weeks to repair your vehicle. They took over five weeks to repair a door. I called the manager twice and he was never available. Lexus of Pembroke Pines and the Collision Center offer poor quality service to customer that are expecting the highest quality service and experience possible is such expensive cars.
Shantal Knight
Dec 13, 2017
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My experience with Lexus of Pembroke pines collision was excellent CARMEN LUNA again CARMEN LUNA went over and beyond very nice decent honest knowledgeable person. I had a small scratch prior to my accident on the right side of the rear bumper and she had them take care of it for free. The whole process was easy and fast i had my car back with a week. The workmanship is 5star couldn't tell the car was ever damaged and it has lifetime warranty. (Im a veryyy picky person who pays attention to detail) and I'm very pleased and impress. Again thanks lexus of pembroke pine COLLISION and carmen luna
